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Posted
September 7, 2021

Microsoft Endpoint Manager Integration Moves to Full Release

Peter Martens

ScalePad already integrates with more than thirty of the MSP industry’s most popular RMM and PSA tools, but this partnership marks the company's first with Microsoft and we’re proud to move to full release status after testing through an open beta over the past two months. Sign in to our app and activate the new API integration with Microsoft Endpoint Manager (MEM) today.


What did you learn from beta testing? Something about Surfaces?

One of the pleasantly surprising findings (that was revealed in the subtitle) was that Integrating ScalePad with Microsoft Endpoint Manager provides the ability to automate the lookup of Microsoft Surface device warranties. This was a huge win for new ScalePad partner French American School of Puget Sound, where Director of IT Brian Hoyt manages hundreds of Surface devices.

Thanks for the kudos, Brian!

One known limitation was confirmed through testing too — indirect or unmanaged resellers are not supported with this integration because you need direct access to manage client devices. Indirect providers and CSP direct partners should have no issues, but this is something to be aware of if you purchase through a reseller.


Why Integrate ScalePad with MEM?

If you missed it in our beta test announcement, here’s what the integration can do for your MSP:

  • MEM / Intune provides a strong platform for managing devices within a single tenant. However, if your MSP is using Intune, you likely provide service across multiple Microsoft 365 tenants. ScalePad’s multi-tenant view with built-in reporting capabilities expands the usefulness of Intune for your MSP — no Lighthouse required.
  • ScalePad automates the discovery and import of Intune-managed devices. In a perfect world, MSPs would always be aware of and managing every device, but for those operating a co-managed environment, clients may have added mobile devices, or bypassed recommended onboarding processes, and thus have active devices without RMM tools. Ensure there are no devices missing your tools and endpoint protection software.
  • Intune’s live dataset of active devices combined in ScalePad with data from other RMM tools provides a more complete picture of each client environment — it’s the ideal check so you know nothing is missed. The integration with ScalePad also works the other way — if you’re deploying (or experimenting with) Intune in a new customer environment, you can use ScalePad to ensure Intune is on every device.


So How Do I Get Started?

If you’re already a ScalePad partner, you can simply sign in and follow the instructions to activate it in-app. If you are not a ScalePad partner yet, sign up today to test drive this integration at no cost, or book a demo with our Partner Development team.

Warranty Master has changed its name to ScalePad! Watch our announcement video.