Manage it all with ScalePad
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Asset Lifecycle Management and Services
Click to enlargeElevate your clients’ experience
Meet and exceed clients expectations. Automate more of your internal tasks, reduce risk in their IT environment, and increase uptime to keep them on your roster.Collaborate with clients
Lifecycle Manager has tools geared towards collaboration. Now you can get clients involved in strategic conversations and planning. - Book a Demo
QBR, VCIO, and Customer Success
Click to enlargeBuild true strategic partnerships
Lifecycle Insights’ tools can make you an excellent vCIO. Put everything you need at your fingertips, so you can communicate essential information to your clients.Success via customer satisfaction
Gain insight into client health outside of regular meetings. Know their needs and you’ll be able to provide a better experience that reduces churn.Less preparation, more conversation
The complete QBR template links assessments to investments. Reduce surprise expenses and see your client relationship improve. - Book a Demo
Business Continuity and Disaster Recovery
Click to enlargeReduce risk of data loss
When vendor dashboards only provide success or failure, you won’t know if it never ran at all. Automated monitoring removes that risk and the risk of human error.Build trust with your clients
Backups are important and complex. Provide transparency into how you protect their data with reporting and client-viewable dashboards.Eliminate ticket noise
Backup Radar filters, auto-appends, and auto-closes successful tickets so you can focus on the ones that truly need your attention. - Book a Demo
Security and Compliance
Click to enlargeGain a competitive advantage
Provide a view into your clients’ compliance posture and instantly find gaps that your competitors’ manual spreadsheets can miss.Be audit-ready with continuous monitoring
Lay the groundwork for a sustainable compliance system in just days. Pre-loaded, audit-ready templates help you monitor and report on 40+ integrated systems.A revenue stream of protection
vCSIO services and compliance-as-a-service and opens the door to expansion opportunities with new certifications, audits, and updated standards. - Book a Demo
Business Intelligence and Operational Maturity
Click to enlargeVisibility into your business
Your gut can’t tell everything. Turn Connectwise Manage data into insights that tell you what’s working for your business and what’s holding you back.Look ahead, not behind
Predictive analysis tells you where you’re headed. Correct your course of profitability and productivity with accurate analytics.Reports that get to the root cause
Get over 130 reports on every factor your business can consider. Compare targets vs. actual performance and drill through to the source data for more insights. - Book a Demo
Services Marketplace
Available through Lifecycle Manager
Click to enlargeWarranty Services
Extend warranties on servers and network equipment in clicks with in-app procurement. Request service from our global response team to keep clients up and running.Workstation Assurance
Front-line assets need extra protection. Get accidental coverage for workstations. If ‘oops’ happens, we’ll replace it with a comparable model.IT Asset Disposal
Dispose of retired assets securely and in accordance with environmental policies. Box up, send out, and receive a certificate of data destruction.
