MSP Confidential

A weekly live stream podcast with ScalePad’s Luis Giraldo

Psst! Have you heard?

Luis Giraldo is hosting a weekly rendezvous with experts and industry insiders. Join Luis as they divulge hidden strategies and ‘confidential’ insights. Get in-the-know with tips and advice you can apply to your MSP business!

Fridays at 12pm PT / 3pm ET

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Check out previous episodes of MSP Confidential here

About your host

Luis Giraldo
Chief Experience Officer, ScalePad

Not only is Luis the CXO at ScalePad, but this MSP and SaaS stalwart has his finger on the pulse of this ever-changing industry. His experience in leadership roles at Ook, IT Glue and N-able means he has the chops to tackle any new and emerging challenge the industry faces, dissect it, and pass on some actionable insights.

Check out past recordings

Radar: Early Detection for Backup Disasters

No news is bad news for backups. Some MSPs learn that the hard way, but you don’t have to.

In this session we’ll show you how to detect an oncoming backup catastrophe so you can avoid lost time, data, clients, and profits.

MSP Guest: Matthew Moog, Sr. Systems Engineer, River Run
Expert: Rahim Lalani, Solutions Engineer, ScalePad

Playbook: Leading Clients Through the Asset Lifecycle

Managing the asset lifecycle is tricky. And so is the client relationship lifecycle. Even more so when clients tune you out.

Learn to work closely with your clients for better Asset Lifecycle Management (ALM), client engagement, and vCIO services.

MSP Guest: Tricia King, Director of Client Success, Vertikal6
Expert: Marnie Stockman, Co-founder of Lifecycle Insights