Lifecycle Manager

SaaS management for MSPs

See Every SaaS & AI 
App Your Clients Use 

SaaS and AI app visibility across every client.

Go from IT manager to strategic partner. Get an accurate view of every client’s SaaS and AI usage — so you can cut waste, identify risk, and lead conversations that matter. All inside the only Customer Success platform built for MSPs.

  • Get SaaS visibilityFind apps spreadsheets and RMMs miss
  • Drive software ROIUse app data to guide renewals and spending
  • Curb shadow ITMonitor approved and unapproved tools
  • Lead AI conversationsSpot emerging AI tools across clients

Turn SaaS Visibility Into Strategic Client Guidance

Lifecycle Manager gives MSPs a centralized view of client SaaS usage—including AI tools they don’t know about—inside Lifecycle Manager.

Get SaaS Visibility

Get an Accurate View of App Usage

Move beyond self-reported lists and assumptions. Get real visibility into SaaS and AI app usage so you can lead client strategy with data, not guesswork.

Lifecycle Manager dashboard showing SaaS and AI app usage across clients
Drive Software ROI

Optimize Client Software Spending

Turn usage data into smarter renewal decisions. Uncover waste or help drive SaaS adoption so clients get the most value from their investments.

Lifecycle Manager software ROI graphic showing total apps, active users, unused apps, and wasted spend
Curb Shadow IT

Take Control of Shadow IT

Stay ahead of unapproved tool use. Get the visibility and context you need to enforce standards and make better governance decisions.

Lifecycle Manager shadow IT graphic showing app icons and software usage patterns

Why Clients Love Lifecycle Manager for Managing IT Environments

Lifecycle Manager gives us high-level reporting and peace of mind—it’s the foundation for how we plan, budget, and deliver results that matter to our clients.

Brian Weiss

CEO, Chief AI Officer & Strategic Advisor, ITECH Solutions

With Lifecycle Manager, things aren’t a complete surprise to customers. It helps create discussion about how we’re doing and what’s going on in their business—and our clients appreciate that.

Erik Bowling

Director of Client Success, Optimized IT

We want to be able to answer all client questions and be able to explain risk so the business can make the right decisions. Being able to have those conversations lets us provide that service to the client.

Ann Westerheim

PhD, Founder and President, Ekaru

MSP MVP sunglasses

Trusted By MSPs, Recognized by The Channel

MSP Today Product of the Year 2025

Our software is used by 12,000 MSPs globally.

G2 awards for Best Usability, Users Love Us, and Leader

Our products are rated 4.5/5 stars on G2.

People’s Choice Stevie Award winner 2025 for customer service

We’ve won awards for service and innovation.

Your
MVP Moment
Starts Here

The best MSPs don’t just support IT—they become their clients’ Most Valuable Partner.

Get a demo to learn how Lifecycle Manager helps:

  • Turn SaaS insights into forward-looking client strategy
  • Make software value clear with data-backed recommendations and spend guidance
  • Deliver consistent, insight-driven SaaS reviews across every client
MSP leader wearing MVP sunglasses