ScalePad

Resources

Your hub for ScalePad insights, guides, and tools.

Curated video series, guides, and reports for teams turning client conversations into repeatable revenue and stronger outcomes.

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2026 MSP Trends Report cover artwork
Latest report2026

2026 MSP Trends Report

Explore benchmarks, data visualizations, expert insights, and practical next steps from 1,100+ MSPs navigating the year ahead.

Open Resource
Compliance Boot Camp banner artwork
Microsite11 items

Compliance Boot Camp

A dedicated microsite path for MSPs learning how to package, price, sell, and deliver Compliance as a Service with ControlMap.

Open Boot Camp
Customer Success Planning for MSPs guide illustration.
MicrositePlaybook

Customer Success planning for MSPs

A five-part guide for turning client touchpoints into a repeatable Customer Success motion.

Open Resource
vCISO Practice
Learning Series6 videos

Building Your vCISO Practice: A Growth Path for MSPs

The role of vCISO is no longer a luxury — it’s a necessity. This exclusive webinar series will help MSPs build, scale, and refine their vCISO services to drive revenue, improve client security, and establish long-term success.

ControlMap
Open Resource
ScalePad Masterclass
Learning Series10 videos

ScalePad Masterclass

A curated archive of ScaleUp and Masterclass recordings for MSP leaders improving client conversations, services, operations, and risk management.

Lifecycle ManagerBackup RadarControlMapCognition360
Open Resource
Compliance-as-a-Service
Learning Series3 videos

vCISO Wave

A three-part ControlMap webinar series with Dan Fox on turning governance, risk, and compliance into scalable Compliance-as-a-Service offerings for MSP clients.

ControlMap
Open Resource
Infrastructure Protection resource package preview
Toolkit

Infrastructure Protection MSA Kit for MSPs | ScalePad

Templates, talk tracks, spec sheets, and short videos for making Infrastructure Protection a standard part of your MSP service agreement.

Open Resource
MSP business metrics guide cover
Guide

8 Business Metrics MSPs Need to Manage | ScalePad

A free Cognition360 guide to the operational and financial metrics every MSP should monitor.

Open Resource
Guide
Guide

MSP Roles Guide

Owners, technical leaders, client teams, and service teams all need different context from the same client environment. This guide shows how each role plans, proves value, and moves work forward.

Open Resource
GuideControlMap

Compliance as a Service: The MSP Build Guide

How to start, package, price, and sell a CaaS practice: the team, the nine-service catalog, Good/Better/Best tiers, pricing anchors, and a 90-day launch plan.

Open Resource
GuideLifecycle Manager

Lifecycle Manager Copilot

A practical workflow guide for moving from client signal to reviewed account action inside Lifecycle Manager.

Open Resource
GuideControlMap

The MSP's Field Guide to NIST CSF 2.0

NIST CSF 2.0 for MSPs: six functions, 106 outcomes, Tiers and Profiles, the client-zero playbook, cross-mapping, and a step-by-step ControlMap workflow.

Open Resource
GuideControlMap

The MSP's Tactical Guide to CIS Controls v8.1

CIS Controls v8.1 for MSPs: the 18 controls and 153 safeguards, Implementation Groups 1–3, the client-zero playbook, and a ControlMap workflow built on Stacks.

Open Resource
GuideControlMap

The MSP's Tactical Guide to CMMC Compliance

CMMC Levels 1 and 2 for MSPs: contract clauses, the 110 NIST 800-171 controls, scoping and enclaves, the C3PAO journey, costs, and a ControlMap workflow.

Open Resource
GuideControlMap

The MSP's Tactical Guide to HIPAA Compliance

HIPAA for MSPs: business associate duties, the Security, Privacy, and Breach Notification Rules, responsibility splits, and a step-by-step ControlMap workflow.

Open Resource
GuideControlMap

The MSP's Tactical Guide to ISO/IEC 27001

ISO/IEC 27001 for MSPs: the ISMS clauses 4–10, the 93 Annex A controls and the SoA, Stage 1 & 2, the 3-year certification cycle, and a ControlMap workflow.

Open Resource
GuideControlMap

The MSP's Tactical Guide to PCI DSS

PCI DSS for MSPs: the 12 requirements, scoping the CDE, choosing the right SAQ, merchant levels, the annual validation cycle, and a ControlMap workflow.

Open Resource
GuideControlMap

The MSP's Tactical Guide to SOC 2 (AICPA Trust Services Criteria)

SOC 2 for MSPs: the report and Type I vs Type II, the Trust Services Criteria, scoping the five categories, the audit journey, and a ControlMap workflow.

Open Resource
GuideControlMap

The MSP's Tactical Guide to the FTC Safeguards Rule (GLBA)

FTC Safeguards for MSPs: who counts as a financial institution, the nine elements, the eight safeguards, testing lanes, the QI role, and a ControlMap workflow.

Open Resource