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Sharing business best practices and insightful how-tos, this is your central source for all things managed services.

Blog
The Most Effective Ways to Prevent and Remove Ransomware

Ransomware, of course, is a type of malware (malicious software) which criminals use to extort money.

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Blog
Blog
The Keys to Onboarding Clients for Your MSP

Building trust here is a big factor – and part of that is making sure that your onboarding practices are efficient and effective.

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Blog
Blog
The Art of Effectively Offboarding Clients

Losing a client is never ideal. Whether they’ve been sold off, closed or moved to another provider, it’s easy and somewhat natural to feel blindsided and cheated – but this is never a good indicator of anything productive.

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Blog
Blog
The Risk of Aging Assets & Operating Environments

Your clients are at risk of having their performance and efficiency compromised as a result of having assets that are degrading in their performance.

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Blog
Blog
Just How Distributed Can Your MSP Be?

MSPs have to remain in all-hands-on-deck-mode and offer additional support as their clients ramp up and hone their work from home capabilities.

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Blog
Blog
The True Cost of Slow Computers

Have you ever wondered what the true cost of slow, outdated workstations and laptops are to an organization?

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Blog
Blog
Should Your MSP Provide Hardware Support?

It can be quite confusing to try and understand how MSPs draw the line between services and break-fix hardware support, and if most MSPs are even providing real hardware support versus hardware replacement.

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Blog
Blog
The Benefits of RMM

Today, Remote Monitoring and Management (or RMM for short) has provided the tools to help organizations be more proactive and, well, remote.

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Blog
Product Updates
Warranty Master releases multi-factor authentication

We’ve built our MFA capability on top of industry-standard methods, which work seamlessly with all the leading MFA applications in market.

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Product Updates
Product Updates
Warranty Master + ServiceNow: Better Together

Warranty Master will be unveiling this powerful new integration to 20,000+ attendees at ServiceNow Knowledge 2019 in Las Vegas, NV from May 7-9.

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Product Updates
Product Updates
Scheduled reports for the win-win!

We’re continuing the trend of listening to our partners and delivering what could be the most Masterful feature we’ve ever built: Scheduled Reports!

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Product Updates
Product Updates
Welcome Auvik warranty lookups!

Gone are the days of manually trying to find out when your Auvik devices are out of warranty. Warranty Master now does this for you... automatically!

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Product Updates
Product Updates
Customize your asset aging policy with age-based reporting

You can now optionally set our reports to go red based on a device's warranty expiry date and its age.

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Product Updates
Product Updates
Cisco Meraki integration is live

With our new Cisco Meraki integration we will now pull in your Meraki inventory and include the license end dates on our reports (along with the device age) so you can present to your customers a more complete package of their asset lifecycle world.

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Product Updates
Product Updates
Introducing network devices: firewalls, WAPs, switches, printers and more

Yes, that’s right, you’re not hearing things, Warranty Master’s warranty lookups, updates and reporting are now available for firewalls, switches, WAPs, printers and other popular network devices.

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Product Updates
Product Updates
Hello SyncroMSP warranty checks!

We’ve some good news to end the week and that is we have officially added SyncroMSP to our world-class automatic warranty lookup and reporting platform.

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Product Updates
Product Updates
Datto RMM (AEM) two-way sync is here!

We’ve some good news to end the week and that is we have officially added SyncroMSP to our world-class automatic warranty lookup and reporting platform.

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Product Updates
Product Updates
Your assets are now editable inside the Warranty Master app

We continuously work crazy hard to bring our Masterful warranty dates to as many devices as possible. For those rare cases where we can’t get you your dates, we now have something for you: The ability to manually enter the key fields directly within our app!

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Product Updates
Product Updates
GDPR compliance is on the horizon...

Data privacy and security are very important for Warranty Master and we have always believed in a “Privacy First” approach. We just wanted to let you know that we’ve been working to ensure our GDPR compliance by May 25th, 2018.

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Product Updates
Product Updates
OS reporting updates for all and two-way sync for Kaseya BMS and P9

Today we released an update to our beloved OS reporting features and you’re going to love it: OS Ending Soon!

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Product Updates
Product Updates
Hello to RG System's RG Supervision, Naverisk and Manage Engine Desktop Central!

We're happy to announce we’ve added support for 3 new RMMs which are now live in our app. This means we can now do our Masterful automatic warranty lookups on even more of your favorite tools.

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Product Updates
Product Updates
Kaseya VSA two-way sync is here!

We now officially support two-way sync feature with Kaseya VSA.

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Product Updates
Product Updates
Feature release Wednesday: settings, issues, terms...

It’s holiday season and I’m happy to share with you a few cool new features we’ve released to help you on the road to #Mastery. Without further ado, let’s go:

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Product Updates
Product Updates
Pulseway, Kaseya BMS and LabTech/Automate 12

We now support Pulseway RMM, Kaseya BMS (Vorex), and ConnectWise Automate 12

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Product Updates
Product Updates
Introducing multiple user logins

Multi-user login isn’t coming soon… it’s here! We’re pleased to announce that you can now create multiple users for your Warranty Master account!

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Product Updates
Product Updates
AVG Managed Workplace, here we come!

Warranty Master now officially supports a direct integration with AVG Managed Workplace by Avast (previously known as LPI Level Platforms).

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Product Updates
Product Updates
Hello Atera warranty lookups and reporting!

Warranty Master now officially supports a direct integration with Atera

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Product Updates
Product Updates
IT Glue and Warranty Master sync... YES!

Yes! We’ve just released direct support for the ridiculously popular IT Glue!

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Product Updates
Product Updates
Panorama9 warranty lookups launched!

Today we’re thrilled to officially announce the general availability of our integration to Panorama9!

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Product Updates
Product Updates
Welcome Continuum RMM warranty lookups and reporting!

Our Masterful warranty lookups and reporting for Continuum have arrived!

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Product Updates
Product Updates
Welcome NinjaRMM warranty lookups!

Today we welcome NinjaRMM to our world-class automatic warranty lookup and reporting platform!

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Product Updates
Product Updates
Welcome AEM warranty lookups!

Today we welcome AEM (Autotask Endpoint Management) to our world-class automatic warranty lookup and reporting platform!

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Product Updates
Product Updates
OS reporting for all + LabTech update

We're thrilled to announce that we have OS reporting for all!

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Product Updates
Product Updates
MAXfocus Integration: Yes, ma'am!

Fresh off the heels of our LabTech Integration announcement a whopping 12 days ago, we’re back with another ground-breaking integration for all of our LogicNow MAXfocus partners.

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Product Updates
Product Updates
LabTech integration: lift off

We’re proud to announce that after some powerful months of deep development, our blazing LabTech integration and plugin is now live

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Product Updates
Product Updates
Welcome Kaseya, N-Central/N-Able and more features

Today is a big day for Warranty Master as we have officially doubled our integrations by adding support for both Kaseya and N-Central

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Product Updates
Product Updates
Duplicate device detection for ConnectWise/Autotask

Hasta la vista, duplicates. Automatic duplicate device detection is here!

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Product Updates
Product Updates
Improved ConnectWise sync

ConnectWise users can now select which configurations we should pick up in our sync by selecting the company statuses/types and configuration statuses/types they have setup.

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Product Updates
Product Updates
Welcome, Autotask

We are super excited to announce to those who have been patiently awaiting our Autotask integration that the time has come!

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Product Updates
Product Updates
Introducing Free Edition

That's right, You can now try out Warranty Master absolutely free. Connect your integrations, perform instant warranty lookups, and much more. No credit card required.

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Product Updates
Product Updates
Customer reporting, oh yeah.

Since our launch, one of the most dreamed-of features has been for powerful customer reporting to help drive compliance to warranty standards.

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Product Updates
Product Updates
CSV export your devices

Now you are able to pre-filter and sort your device list, then with the click of a button export the entire set of matching devices to your spreadsheet editor of choice, such as Excel.

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Product Updates
Product Updates
We now support LogMeIn Central!

Today we welcome LogMeIn Central to our world-class automatic warranty lookup and reporting platform!

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Product Updates

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Kelly McQueen
Director of Sales, Optivise-IT
Partner since 2018
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Warranty Master has changed its name to ScalePad! Watch our announcement video.