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The Canadian Digital Adoption Program is a new investment program to help businesses make a digital transformation with support from certified MSPs.

Why MSPs Need To Join The Canadian Digital Adoption Program

The Canadian Digital Adoption Program is a new investment program to help businesses make a digital transformation with support from certified MSPs.

ScalePad's asset management app now has a new name, Lifecycle Manager. Along with Backup Radar, ScalePad is offering MSPs the best apps in their stack.

ScalePad Moving Beyond Just Asset Management

ScalePad's asset management app now has a new name, Lifecycle Manager. Along with Backup Radar, ScalePad is offering MSPs the best apps in their stack.

MSPs are becoming more competitive through digital maturity advising. Read more to put yourself in a stronger position to be competitive and offer more value.

Why Digital Maturity Is Making MSPs More Competitive

MSPs are becoming more competitive through digital maturity advising. Read more to put yourself in a stronger position to be competitive and offer more value.

Cyber liability insurance is the next stage in evolving cyber security measures MSPs need to up-to-date on. Read more to help protect your clients.

Cyber Liability Insurance: What MSPs Need To Know

Cyber liability insurance is the next stage in evolving cyber security measures MSPs need to up-to-date on. Find out how it affects your MSP and your clients, and more details on this evolving security measure.

MSPs are becoming digital maturity advisors to extend the services they offer to their clients, while also becoming part of the overall business strategy.

Become a Digital Maturity Advisor: Why MSPs are Expanding into Advising Services

MSPs are becoming digital maturity advisors to extend the services they offer to their clients, while also becoming part of the overall business strategy.

QBR Presentations require some planning to nail them down. Follow these five steps to ensure your next QBR meeting is a complete success.

5 Ways To Nail A QBR Presentation

QBR Presentations require some planning to nail them down. Follow these five steps to ensure your next QBR meeting is a complete success.

Executing a successful QBR is the goal for all MSPs, but are common mistakes holding your MSP back from success? In this MSP Minute, Denes tackles these common mistakes and shares the five best practices your MSP should follow to achieve success in your QBRs.

5 Best Practices for MSPs to plan their QBR Meeting

Executing a successful QBR meeting is the goal for all MSPs, but are common mistakes holding your MSP back from success? Improve your Quarterly Business Reviews by following these 5 best practices for MSPs.

Find out what Asset Lifecycle Management is, why you should care, and the benefits it can bring to your MSP, clients and employees.

Why Should My MSP Care About Asset Lifecycle Management?

Find out what Asset Lifecycle Management is, why you should care, and the benefits it can bring to your MSP, clients and employees.

Quarterly Business Reviews (QBRs) need to be strategic. Put an action plan in place to have move conversations with clients, and less sales pitches.

The Action Plan for MSP Quarterly Business Reviews (QBR)

Quarterly Business Reviews (QBRs) need to be strategic. Put an action plan in place to have move conversations with clients, and less sales pitches.

Are you even doing QBRs? Avoid your business reviews turning into sales calls by having a strategic QBR process and share accountability with your clients.

The Strategic QBR Process: How to Achieve Shared Accountability

Way too often, the Quarterly Business Review (QBR) is treated as a sales activity - an opportunity to get in front of your clients and sell them new warranties and products.

New developments further expand the functionality of DMI™, Insights, and Initiatives. What’s bigger than supercharge? Hypercharge?

Product Updates

ScalePad Strategy Update

New developments further expand the functionality of DMI™, Insights, and Initiatives. What’s bigger than supercharge? Hypercharge?

Product Updates

Using ScalePad to Monitor IT Security Compliance
Tips for MSPs to manage client risk & exposure from Matthew Bookspan, CEO of Blacktip IT Services

Using ScalePad to Monitor IT Security Compliance

Tips for MSPs to manage client risk & exposure from Matthew Bookspan, CEO of Blacktip IT Services

How to get risky clients back into the green with Luis Alvarez, President & CEO of Alvarez Technology Group

Mastering the MSP-Client Risk Conversation

How to get risky clients back into the green with Luis Alvarez, President & CEO of Alvarez Technology Group

How MSPs get clients to invest in their IT infrastructure with tips from Kendra Schaber, Client Services Manager at Alt-Tech Inc.

Putting the Ball in the Client’s Court With DMI™

How MSPs get clients to invest in their IT infrastructure with tips from Kendra Schaber, Client Services Manager at Alt-Tech Inc.

Why to integrate the ScalePad platform & ScalePad Warranty Services into your standard operating procedure with Brendan Cosgrove, COO at TeamLogic IT of Mission Viejo

Four Ways to Make ScalePad Part of Your MSPs Standard Operating Procedure

How Brendan Cosgrove, COO at TeamLogic of IT Mission Viejo, integrates ScalePad into standard operating procedure

Welcome to ScalePad, Backup Radar!

Welcome to ScalePad, Backup Radar!

It’s with great enthusiasm that we announce ScalePad’s acquisition of Backup Radar. We are absolutely thrilled to welcome all Backup Radar partners and employees to the ScalePad family.

Three new functions to supercharge your MSP: DMI™, Insights, and Initiatives

Product Updates

Introducing ScalePad Strategy

Three new functions to supercharge your MSP: DMI™, Insights, and Initiatives

Product Updates

Automated data analysis surfaces potential issues at a glance, eliminating time spent scouring data

Product Updates

Introducing ScalePad Insights

Automated data analysis surfaces potential issues at a glance, eliminating time spent scouring data

Product Updates

Strategy without execution gets no results. Initiatives are how you execute.

Product Updates

Introducing ScalePad Initiatives

Strategy without execution gets no results. Initiatives are how you execute.

Product Updates

DMI™ is a credit rating-style score for an organization’s IT infrastructure risk

Product Updates

Introducing ScalePad’s Digital Maturity Index (DMI™)

DMI™ is a credit rating-style score for an organization’s IT infrastructure risk

Product Updates

In a previous installment, we covered the “Why?” aspect of mandating hardware lifecycles, but we aren’t stopping there. In this blog, we’re showing you how your MSP can start mandating them.

How Should My MSP Mandate Hardware Lifecycles?

“Alright, I’m ready to have the conversation with my clients about mandating hardware lifecycles, but how can I get the ball rolling?”

Our Intune integration has been tested and approved — connect Intune to ScalePad to find Surface devices and more. Included free on all ScalePad plans!

Product Updates

Microsoft Endpoint Manager Integration Moves to Full Release

Our Intune integration has been tested and approved — connect Intune to ScalePad to find Surface devices and more. Included free on all ScalePad plans!

Product Updates

Product Updates

Monitoring Endpoint Protection With ScalePad

An Extra Set of Eyes on Your Security Stack

Product Updates

By mandating hardware lifecycles, you can ensure that your clients are equipped with newer, faster, and better-performing hardware that can prevent downtime, frustration, and firefighting.

Why Should My MSP Mandate Hardware Lifecycles?

“Yes, in a perfect world, clients would replace their hardware before it starts to wear out. The world’s not perfect and hardware is pricey, so how can we get them to actually do it?”

As promised in our ScaleUp Master Class, here’s a new tool to help you succeed! This is shared with clients that have assets that are no longer meeting minimum hardware standards with regards to the age (too old) and warranty status (out of warranty).

Risk Acknowledgement Form / Warranty Coverage Notice to Use with Clients

As promised in our ScaleUp Master Class, here’s a new tool to help you succeed! This is shared with clients that have assets that are no longer meeting minimum hardware standards with regards to the age (too old) and warranty status (out of warranty).

Our industry-leading warranty coverage just got even better.

Product Updates

Scaling Up Our Warranty Services

Our industry-leading warranty coverage just got even better.

Product Updates

A major problem MSPs face with QBRs is that they often take too much time to prepare and yield poor engagement. In this MSP Minute Denes breaks down the five best strategies you can use to drive a better response from your clients, without sinking your time and resources.

5 Strategies to Better Execute Your QBRs

A major problem MSPs face with QBRs is that they often take too much time to prepare and yield poor engagement. In this MSP Minute Denes breaks down the five best strategies you can use to drive a better response from your clients, without sinking your time and resources.

Our Intune integration is available in beta — test drive it today and let us know what you think!
While ScalePad is already integrated with over thirty of the MSP industry’s most popular RMM and PSA tools, this is ScalePad’s first partnership with software giant Microsoft. Log in to our app and beta test the new API integration with Microsoft Endpoint Manager (MEM) today for free.

Product Updates

ScalePad-Microsoft Endpoint Manager Integration Available Now

Our Intune integration is available in beta — test drive it today and let us know what you think!

Product Updates

We’ve added a new collaboration tool to the ScalePad app to streamline your team’s communications and eliminate the need to manually export data sets.

Product Updates

ScalePad Introduces New In-app Sharing

We’ve added a new collaboration tool to the ScalePad app to streamline your team’s communications and eliminate the need to manually export data sets.

Product Updates

With the QBR follow up being just as important as the meeting itself, communication and management best practices are the key to seeing continued success throughout the year.

Communication Framework: How MSPs Can Conquer Post QBR Collaboration

With the QBR follow up being just as important as the meeting itself, communication and management best practices are the key to seeing continued success throughout the year.

“My MSP needs to focus on keeping IT up and running rather than chasing sales.”

Why Should We Sell Extended Warranties? We Aren’t Salespeople.

“My MSP needs to focus on keeping IT up and running rather than chasing sales.”

By being able to store all the different projects and track their respective stages for a client, using a technology roadmap means that you no longer have to question if a project is happening. Instead, you get to determine when it will happen by being able to nurture ideas through their different stages.

Technology Roadmaps: How to Power-Up Your MSP

By being able to store all the different projects and track their respective stages for a client, using a technology roadmap means that you no longer have to question if a project is happening. Instead, you get to determine when it will happen by being able to nurture ideas through their different stages.

“Sure, software is a vulnerability; that’s why we focus on security in conversations with clients. Our other tools take care of software. Why use ScalePad there too?”

Why Should My MSP Manage Software Assets with ScalePad?

“Sure, software is a vulnerability; that’s why we focus on security in conversations with clients. Our other tools take care of software. Why use ScalePad there too?”

One of the reasons that most MSPs struggle with scaling their businesses is the complexity of their business models. In this MSP Minute, Denes breaks down the four ways that Technical Account Managers are key in reducing these complexities and how they will help you scale when hired into your team.

The Four Ways Technical Account Managers Can Supercharge Your MSP

One of the reasons that most MSPs struggle with scaling their businesses is the complexity of their business models. In this MSP Minute, Denes breaks down the four ways that Technical Account Managers are key in reducing these complexities and how they will help you scale when hired into your team.

“We already manage the lifecycle of our clients’ assets with a spreadsheet. How would ScalePad help my MSP?”

Is ScalePad the Right Tool for My MSP’s Asset Lifecycle Management?

“We already manage the lifecycle of our clients’ assets with a spreadsheet. How would ScalePad help my MSP?”

This may come as a surprise but not all QBRs should be created equally. By trying to apply the same uniform process to all of your clients, you’ll be faced with a never-ending loop of adjustments in order to create a repeatable QBR process.

How to Avoid the One-size-fits-all Approach to QBRs

This may come as a surprise but not all QBRs should be created equally. By trying to apply the same uniform process to all of your clients, you’ll be faced with a never-ending loop of adjustments in order to create a repeatable QBR process. To avoid this, you can use client size, complexity and capacity to determine if an account qualifies for a low, medium or high touch QBR.

It’s no secret that everybody hates losing a client. Maintaining client relationships can sometimes be a struggle, particularly with difficult clients. But what happens when the relationship breaks down and it's your MSP that is the one on the chopping block?

The 7 Red Flags to Look for Before You Lose a Client

It’s no secret that everybody hates losing a client. Maintaining client relationships can sometimes be a struggle, particularly with difficult clients. But what happens when the relationship breaks down and it's your MSP that is the one on the chopping block? We break down the seven reasons why clients switch their MSP and how to move forward from it.

$For many MSPs, QBRs are seen as a reactive process that only takes place whenever a client meeting is needed. Whether there’s a modernization project going on, something is broken or the client requested a meeting, it’s not uncommon for QBRs to be the default solution for any situation at hand.\$

The QBR Cheat Sheet: The Guide to Building a Better QBR Meeting Agenda

For many MSPs, QBRs are seen as a reactive process that only takes place whenever a client meeting is needed. Whether there’s a modernization project going on, something is broken or the client requested a meeting, it’s not uncommon for QBRs to be the default solution for any situation at hand. However, to increase client confidence and their perceived value from your QBRs, it’s best that they see this as a proactive process.

Your clients are at risk of having their performance and efficiency compromised as a result of having assets that are degrading in their performance. To put it in perspective, it’s actually cheaper to replace two or more PCs than keeping an old PC for more than 4 years.

The True Cost of Slow Computers

Your clients are at risk of having their performance and efficiency compromised as a result of having assets that are degrading in their performance.

Whether you’ve been a Partner with us since day one or you’re new to the tool, a lot has gone on to make ScalePad what it is today.

Why Did You Rebrand to ScalePad?

“You used to be called Warranty Master, which made sense, but I don’t understand what ScalePad means.”

A common misconception is that ScalePad should only be used by a select number of employees. In fact, ScalePad helps everyone in your organization deliver better results to your clients.

Does It Make Sense for Everyone in My MSP to Use ScalePad?

“My tech takes care of ScalePad. Why would the rest of my team need to use ScalePad?”

“If my clients see a report showing assets at risk, they will think we aren’t doing our job. Why would I send reports full of red flags to my clients?”

Why Would I Share Reports Showing Assets At Risk With My Clients?

“If my clients see a report showing assets at risk, they will think we aren’t doing our job. Why would I send reports full of red flags to my clients?”

Aside from being viewed as a time-waste and money-sink, slow computers can quickly create problems for your clients.

The True Cost of Slow Computers

Aside from being viewed as a time-waste and money-sink, slow computers can quickly create problems for your clients. In this MSP Minute, we’ll break down three of these problems and their effects on your MSP clients.

One of the easiest ways to avoid the headache and the analysis paralysis that usually takes place throughout the QBR process is by starting with a three-point assessment.

The QBR Cheat Sheet: The Three Critical Areas You Need to Assess

One of the easiest ways to avoid the headache and the analysis paralysis that usually takes place throughout the QBR process is by starting with a three-point assessment. Conducted internally on a monthly basis for each client, the purpose of a three-point assessment is to quickly give you a complete overview of your client environments.

“I already have a stack that helps me support my clients. Doesn’t ScalePad do pretty much what my other tools already cover?”

How Is Scalepad Different from My Other Tools?

“I already have a stack that helps me support my clients. Doesn’t ScalePad do pretty much what my other tools already cover?”

Is salvaging a struggling relationship really worth your effort, or is it time to fire difficult clients? To help get client relationships on the right track, today’s MSP Minute dives into how Partners can have crucial conversations to overcome client challenges while ensuring their MSP’s growth.

Difficult MSP Clients: Is It Finally Time to Let Them Go?

Is salvaging a struggling relationship really worth your effort, or is it time to fire difficult clients? To help get client relationships on the right track, today’s MSP Minute dives into how Partners can have crucial conversations to overcome client challenges while ensuring their MSP’s growth.

As a managed service provider, you want to be able to provide your clients with a great user experience and the best way to achieve that is through a risk-free environment.

The 4 MSP Time Bombs that Could Ruin Your Day

As a managed service provider, you want to be able to provide your clients with a great user experience and the best way to achieve that is through a risk-free environment. In this week’s video, we’ll show you how to defuse 4 types of MSP issues and prevent 50% of the reactionary work associated with your daily workflows

Getting quotes for OEM warranties takes about a week and is a very convoluted, cobbled-together process. Is the process with ScalePad any different?

How Long Does It Take to Get a Quote for ScalePad Warranty Services?

“How long does it take to get quotes for ScalePad Warranty Services? Getting quotes for OEM warranties takes about a week and is a very convoluted, cobbled-together process. Is the process with ScalePad any different?”

Chances are you can think of a time when one of your clients refused to replace aging hardware or renew a subscription in order to save money.

How Extended Warranties Can Help MSPs Create Happier Client Relationships

Chances are you can think of a time when one of your clients refused to replace aging hardware or renew a subscription in order to save money. Despite educating them on the risks of an aging asset and the business value of upgrading their mission-critical equipment, they still didn’t budge.

Did you know that 64% of managed servers are out of warranty? To help turn this loss into a win, this week’s MSP Minute shares a 3-point plan for boosting your MSP’s success with Asset Lifecycle Management.

A 64% Chance of Device Failure? How to Easily Flip the Odds in Your Favor

Did you know that 64% of managed servers are out of warranty? To help turn this loss into a win, this week’s MSP Minute shares a 3-point plan for boosting your MSP’s success with Asset Lifecycle Management.

“I don’t know where my clients’ data is being stored or what ScalePad does with it. How can I ensure it is safe and secure?”

How Does ScalePad Secure My Clients’ Data?

“I don’t know where my clients’ data is being stored or what ScalePad does with it. How can I ensure it is safe and secure?”

A common misconception is third party maintenance providers don’t have the expertise or quality of parts for services to be deemed trustworthy. We’re here to dispel that myth and tell you how ScalePad’s Warranty Services stand up to the test.

Are ScalePad Warranty Services Reliable?

“Who provides support for ScalePad Warranty Services? Is it a third-party maintenance provider or an OEM? How can I be sure that ScalePad’s service is on par with the standards my clients are accustomed to seeing from my technicians?”

“I already have an RMM that tracks my clients’ hardware and software data. It also helps me automate maintenance. If I’m already getting all of this from my RMM, why would I need ScalePad?”

My RMM Already Tracks Asset Data. Why Would I Need ScalePad?

“I already have an RMM that tracks my clients’ hardware and software data. It also helps me automate maintenance. If I’m already getting all of this from my RMM, why would I need ScalePad?”

Whether it’s a QBR gone awry or a proposal that fails to land the deal, communicating with clients can be challenging for a variety of reasons. Often at the root of these problems is failing to provide clients with proper choices.

Struggling with Indecisive Clients? Use This Easy Framework to Help Your Clients Make Better IT Decisions

Whether it’s a QBR gone awry or a proposal that fails to land the deal, communicating with clients can be challenging for a variety of reasons.

How protected are you against ransomware attacks? Ransomware, of course, is a type of malware (malicious software) which criminals use to extort money. It holds data to ransom using encryption or by locking users out of their device.

The Most Effective Ways to Prevent and Remove Ransomware

Ransomware, of course, is a type of malware (malicious software) which criminals use to extort money.

Building trust here is a big factor – and part of that is making sure that your onboarding practices are efficient and effective.

The Keys to Onboarding Clients for Your MSP

Building trust here is a big factor – and part of that is making sure that your onboarding practices are efficient and effective.

Losing a client is never ideal. Whether they’ve been sold off, closed or moved to another provider, it’s easy and somewhat natural to feel blindsided and cheated – but this is never a good indicator of anything productive.

The Art of Effectively Offboarding Clients

Losing a client is never ideal. Whether they’ve been sold off, closed or moved to another provider, it’s easy and somewhat natural to feel blindsided and cheated – but this is never a good indicator of anything productive.

Today, Remote Monitoring and Management (or RMM for short) has provided the tools to help organizations be more proactive and, well, remote.

The Benefits of RMM

Today, Remote Monitoring and Management (or RMM for short) has provided the tools to help organizations be more proactive and, well, remote.

It can be quite confusing to try and understand how MSPs draw the line between services and break-fix hardware support, and if most MSPs are even providing real hardware support versus hardware replacement.

Should Your MSP Provide Hardware Support?

It can be quite confusing to try and understand how MSPs draw the line between services and break-fix hardware support, and if most MSPs are even providing real hardware support versus hardware replacement.

These days, MSPs have to remain in all-hands-on-deck-mode and offer additional support as their clients ramp up and hone their work from home capabilities.

Just How Distributed Can Your MSP Be?

MSPs have to remain in all-hands-on-deck-mode and offer additional support as their clients ramp up and hone their work from home capabilities.

Warranty Master has built their MFA capability on top of industry-standard methods, which work seamlessly with all the leading MFA applications in market.

Product Updates

Warranty Master releases multi-factor authentication

We’ve built our MFA capability on top of industry-standard methods, which work seamlessly with all the leading MFA applications in market.

Product Updates

Gone are the days of manually trying to find out when your ServiceNow configurations are out of maintenance. Starting today, Warranty Master automatically fetches configurations from ServiceNow and performs automated warranty lookups to deliver powerful data insights and reporting virtually instantly.

Product Updates

Warranty Master + ServiceNow: Better Together

Warranty Master will be unveiling this powerful new integration to 20,000+ attendees at ServiceNow Knowledge 2019 in Las Vegas, NV from May 7-9.

Product Updates

Besides it being a highly requested feature, we know how repetitive it is for you to generate reports and email them to your customers one by one. Our #MasterMinds have wanted to automate this manually performed job for as long as you have. With Scheduled Reports, we’re putting an end to this mundane task for good.

Product Updates

Scheduled reports for the win-win!

We’re continuing the trend of listening to our partners and delivering what could be the most Masterful feature we’ve ever built: Scheduled Reports!

Product Updates

Gone are the days of manually trying to find out when your Auvik devices are out of warranty. Warranty Master now does this for you... automatically!

Product Updates

Welcome Auvik warranty lookups!

Gone are the days of manually trying to find out when your Auvik devices are out of warranty. Warranty Master now does this for you... automatically!

Product Updates

You can now optionally set our reports to go red based on a device's warranty expiry date and its age.

Product Updates

Customize your asset aging policy with age-based reporting

You can now optionally set our reports to go red based on a device's warranty expiry date and its age.

Product Updates

With Warranty Master's new Cisco Meraki integration, we will now pull in your Meraki inventory and include the license end dates on our reports (along with the device age) so you can present to your customers a more complete package of their asset lifecycle world.

Product Updates

Cisco Meraki integration is live

With our new Cisco Meraki integration we will now pull in your Meraki inventory and include the license end dates on our reports (along with the device age) so you can present to your customers a more complete package of their asset lifecycle world.

Product Updates

Yes, that’s right, you’re not hearing things, Warranty Master’s warranty lookups, updates and reporting are now available for firewalls, switches, WAPs, printers and other popular network devices.

Product Updates

Introducing network devices: firewalls, WAPs, switches, printers and more

Yes, that’s right, you’re not hearing things, Warranty Master’s warranty lookups, updates and reporting are now available for firewalls, switches, WAPs, printers and other popular network devices.

Product Updates

We’ve some good news to end the week and that is we have officially added SyncroMSP to our world-class automatic warranty lookup and reporting platform.

Product Updates

Hello SyncroMSP warranty checks!

We’ve some good news to end the week and that is we have officially added SyncroMSP to our world-class automatic warranty lookup and reporting platform.

Product Updates

We’ve some good news to end the week and that is we have officially added SyncroMSP to our world-class automatic warranty lookup and reporting platform.

Product Updates

Datto RMM (AEM) two-way sync is here!

We’ve some good news to end the week and that is we have officially added SyncroMSP to our world-class automatic warranty lookup and reporting platform.

Product Updates

We continuously work crazy hard to bring our Masterful warranty dates to as many devices as possible. For those rare cases where we can’t get you your dates, we now have something for you: The ability to manually enter the key fields directly within our app!

Product Updates

Your assets are now editable inside the Warranty Master app

We continuously work crazy hard to bring our Masterful warranty dates to as many devices as possible. For those rare cases where we can’t get you your dates, we now have something for you: The ability to manually enter the key fields directly within our app!

Product Updates

Data privacy and security are very important for Warranty Master and we have always believed in a “Privacy First” approach. We just wanted to let you know that we’ve been working to ensure our GDPR compliance by May 25th, 2018.

Product Updates

GDPR compliance is on the horizon...

Data privacy and security are very important for Warranty Master and we have always believed in a “Privacy First” approach. We just wanted to let you know that we’ve been working to ensure our GDPR compliance by May 25th, 2018.

Product Updates

Today Warranty Master released an update to our beloved OS reporting features and you’re going to love it: OS Ending Soon!

Product Updates

OS reporting updates for all and two-way sync for Kaseya BMS and P9

Today we released an update to our beloved OS reporting features and you’re going to love it: OS Ending Soon!

Product Updates

We're happy to announce Warranty Master now supports for 3 new RMMs which are now live in our app. This means we can now do our Masterful automatic warranty lookups on even more of your favorite tools.

Product Updates

Hello to RG System's RG Supervision, Naverisk and Manage Engine Desktop Central!

We're happy to announce we’ve added support for 3 new RMMs which are now live in our app. This means we can now do our Masterful automatic warranty lookups on even more of your favorite tools.

Product Updates

Warranty Master now officially support two-way sync feature with Kaseya VSA.

Product Updates

Kaseya VSA two-way sync is here!

We now officially support two-way sync feature with Kaseya VSA.

Product Updates

We've released a suite of feature enhancements, including preferred date formats, expiring soon thresholds, and much more.

Product Updates

Feature release Wednesday: settings, issues, terms...

It’s holiday season and I’m happy to share with you a few cool new features we’ve released to help you on the road to #Mastery. Without further ado, let’s go:

Product Updates

Warranty Master now integrates with Pulseway, Kaseya BMS (AKA Vorex) and LabTech/Connectwise Automate 12

Product Updates

Pulseway, Kaseya BMS and LabTech/Automate 12

We now support Pulseway RMM, Kaseya BMS (Vorex), and ConnectWise Automate 12

Product Updates

This much-awaited feature allows you to quickly and easily add logins to your existing account in a way that most of you are likely already familiar with! To access the new feature, simply go to the Settings menu, and you’ll see a new section called User Management.

Product Updates

Introducing multiple user logins

Multi-user login isn’t coming soon… it’s here! We’re pleased to announce that you can now create multiple users for your Warranty Master account!

Product Updates

Warranty Master now officially supports a direct integration with AVG Managed Workplace by Avast (previously known as LPI Level Platforms).

Product Updates

AVG Managed Workplace, here we come!

Warranty Master now officially supports a direct integration with AVG Managed Workplace by Avast (previously known as LPI Level Platforms).

Product Updates

Warranty Master now officially supports a direct integration with Atera. For those of you who don’t know, Atera is one of the more recent cloud-based offerings for MSPs, featuring an all-in-one approach to RMM, PSA and remote access.

Product Updates

Hello Atera warranty lookups and reporting!

Warranty Master now officially supports a direct integration with Atera

Product Updates

You can now seamlessly pull assets from IT Glue into Warranty Master. With IT Glue, you can also choose to enable our famed 2-way sync, which auto-populates your IT Glue configuration items’ warranty expiration dates

Product Updates

IT Glue and Warranty Master sync... YES!

Yes! We’ve just released direct support for the ridiculously popular IT Glue!

Product Updates

Warranty Master has now integrated with Panorama9!

Product Updates

Panorama9 warranty lookups launched!

Today we’re thrilled to officially announce the general availability of our integration to Panorama9!

Product Updates

Our Masterful warranty lookups and reporting for Continuum have arrived!

Product Updates

Welcome Continuum RMM warranty lookups and reporting!

Our Masterful warranty lookups and reporting for Continuum have arrived!

Product Updates

Warranty Master welcomes NinjaRMM to our world-class automatic warranty lookup and reporting platform!

Product Updates

Welcome NinjaRMM warranty lookups!

Today we welcome NinjaRMM to our world-class automatic warranty lookup and reporting platform!

Product Updates

Today Warranty Master welcomes AEM (Autotask Endpoint Management) to our world-class automatic warranty lookup and reporting platform.

Product Updates

Welcome AEM warranty lookups!

Today we welcome AEM (Autotask Endpoint Management) to our world-class automatic warranty lookup and reporting platform!

Product Updates

Warranty Master now supports OS reporting, which means you can now see when your assets' operating systems are nearing their end-of-life date. We're now also integrated with LabTech!

Product Updates

OS reporting for all + LabTech update

We're thrilled to announce that we have OS reporting for all!

Product Updates

Fresh off the heels of our LabTech Integration announcement a whopping 12 days ago, we’re back with another ground-breaking integration for all of our LogicNow MAXfocus partners.

Product Updates

MAXfocus Integration: Yes, ma'am!

Fresh off the heels of our LabTech Integration announcement a whopping 12 days ago, we’re back with another ground-breaking integration for all of our LogicNow MAXfocus partners.

Product Updates

We’re proud to announce that after some powerful months of deep development, our blazing LabTech integration and plugin is now live

Product Updates

LabTech integration: lift off

We’re proud to announce that after some powerful months of deep development, our blazing LabTech integration and plugin is now live

Product Updates

Warranty Master now supports Kaseya, N-Central/N-Able, and many more features.

Product Updates

Welcome Kaseya, N-Central/N-Able and more features

Today is a big day for Warranty Master as we have officially doubled our integrations by adding support for both Kaseya and N-Central

Product Updates

Warranty Master can now detect and remotely deactivate duplicate devices through ConnectWise and Autotask.

Product Updates

Duplicate device detection for ConnectWise/Autotask

Hasta la vista, duplicates. Automatic duplicate device detection is here!

Product Updates

ConnectWise users can now select which configurations we should pick up in our sync by selecting the company statuses/types and configuration statuses/types they have setup.

Product Updates

Improved ConnectWise sync

ConnectWise users can now select which configurations we should pick up in our sync by selecting the company statuses/types and configuration statuses/types they have setup.

Product Updates

We are super excited to announce that our Autotask integration has arrived! Warranty Master now talks directly via the Autotask API to lookup and update warranties, optionally writing back changes directly to Autotask with two-way sync.

Product Updates

Welcome, Autotask

We are super excited to announce to those who have been patiently awaiting our Autotask integration that the time has come!

Product Updates

That's right, You can now try out Warranty Master absolutely free. Connect your integrations, perform instant warranty lookups, and much more. No credit card required.

Product Updates

Introducing Free Edition

That's right, You can now try out Warranty Master absolutely free. Connect your integrations, perform instant warranty lookups, and much more. No credit card required.

Product Updates

Warranty Master's new custom report PDFs are generated on-demand, either in batch or individually. Each report is completely white-labelled and can be directly shared with your customers.

Product Updates

Customer reporting, oh yeah.

Since our launch, one of the most dreamed-of features has been for powerful customer reporting to help drive compliance to warranty standards.

Product Updates

You are now able to pre-filter and sort your device list through Warranty Master, then with the click of a button export the entire set of matching devices to your spreadsheet editor of choice, such as Excel.

Product Updates

CSV export your devices

Now you are able to pre-filter and sort your device list, then with the click of a button export the entire set of matching devices to your spreadsheet editor of choice, such as Excel.

Product Updates

Today we welcome LogMeIn Central to our world-class automatic warranty lookup and reporting platform!

Product Updates

We now support LogMeIn Central!

Today we welcome LogMeIn Central to our world-class automatic warranty lookup and reporting platform!

Product Updates