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Product Updates

Release notes, product improvements, integrations, and platform work from across ScalePad.

130 updates
Lifecycle Manager X Launch Banner
FeatureProductAug 26, 2025

The First Customer Success Platform for MSPs Is Here

The MSP industry has come a long way from the early days of break-fix. What started as a reactive, service-driven model has evolved into a more proactive and strategic discipline.

Lifecycle ManagerCustomer Success
Lifecycle Insights logo above the HaloPSA logo indicating an integration between the two products
IntegrationIntegrationMay 28, 2025

Lifecycle Insights – Enhanced HaloPSA Integration: Contracts Support

Lifecycle Insights added HaloPSA contract support so MSPs can bring contract context into planning, reporting, and customer conversations.

Lifecycle ManagerCustomer Success
Lifecycle Insights logo above the HaloPSA logo indicating an integration between the two products
IntegrationIntegrationApr 15, 2025

Lifecycle Insights – Enhanced HaloPSA Integration

HaloPSA shops using Lifecycle Insights, the ScalePad Lifecycle Insights development team has what you need – a revamped and vastly improved integration with HaloPSA that will speed your team’s workflow by allowing you

Lifecycle ManagerCustomer Success
Windows 11 Readiness Just Got Easier in Lifecycle Manager
FeatureProductMar 31, 2025

Windows 11 Readiness Just Got Easier in Lifecycle Manager

Windows 11 is coming fast, so is your plan to handle it. We're excited to launch Windows 11 Insight in Lifecycle Manager, a new feature that gives you a clear view of which devices are eligible for upgrade and which.

Lifecycle ManagerAsset Lifecycle
ScalePad launches the ScalePad Hub
FeatureProductNov 20, 2024

ScalePad launches the ScalePad Hub

From within any ScalePad account, users can seamlessly navigate to their other subscriptions. Partners only need to click the Bento Box menu in the top nav to quickly open any of their other subscribed apps.

Backup RadarCognition360Backup
Introducing Lifecycle Manager for Client Engagement
FeatureProductMay 15, 2024

Introducing Lifecycle Manager for Client Engagement

Meet the new Lifecycle Manager — a unified place to assess, plan, implement, and measure meaningful changes for your clients.

Lifecycle ManagerAsset Lifecycle
ScalePad adds Microsoft Surface PCs to its Assurance Service
FeatureProductApr 2, 2024

ScalePad adds Microsoft Surface PCs to its Assurance Service

ScalePad now supports Microsoft Surface PCs as part of its Workstation Assurance extended warranty service inside Lifecycle Manager for US-based Partners.

Lifecycle ManagerCustomer Success
Lifecycle Insights Hook Security
IntegrationSecurity / ComplianceJan 11, 2024

Lifecycle Insights Now Integrates With Hook Security

ScalePad is excited to announce that Lifecycle Insights Partners now have a way to help their clients reduce the possibilities of security breaches through integrating with Hook Security.

Lifecycle ManagerAsset Lifecycle
Personalize Client Engagements with Customizable Hardware Reports
EnhancementProductDec 13, 2023

Personalize Client Engagements with Customizable Hardware Reports

Making informed IT investment decisions can be challenging for any business, so MSPs need to know their clients to help them make the right call.

Lifecycle ManagerCustomer Success
Lifecycle Manager now integrates with BreachSecureNow
IntegrationIntegrationDec 4, 2023

Lifecycle Manager now integrates with BreachSecureNow

Lifecycle Manager now integrates with Breach Secure Now, helping MSPs include security awareness and employee risk context in client planning.

Lifecycle ManagerAsset Lifecycle
Fortinet now integrates with Lifecycle Manager
IntegrationIntegrationOct 19, 2023

Fortinet now integrates with Lifecycle Manager

Asset management can be a huge challenge for MSPs of all sizes. That’s why so many use Lifecycle Manager as a way to automate the monitoring process and keep track of workstations, servers, and networking devices.

Lifecycle ManagerAutomation
ControlMap Lifecycle Manager
IntegrationSecurity / ComplianceOct 18, 2023

ControlMap Now Integrates with Lifecycle Manager

From asset data to compliance controls, MSPs are tasked with providing their customers with the best support for their operational information.

ControlMapLifecycle ManagerCompliance