
The First Customer Success Platform for MSPs Is Here
The MSP industry has come a long way from the early days of break-fix. What started as a reactive, service-driven model has evolved into a more proactive and strategic discipline.
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Release notes, product improvements, integrations, and platform work from across ScalePad.

The MSP industry has come a long way from the early days of break-fix. What started as a reactive, service-driven model has evolved into a more proactive and strategic discipline.

Lifecycle Insights added HaloPSA contract support so MSPs can bring contract context into planning, reporting, and customer conversations.

HaloPSA shops using Lifecycle Insights, the ScalePad Lifecycle Insights development team has what you need – a revamped and vastly improved integration with HaloPSA that will speed your team’s workflow by allowing you

Windows 11 is coming fast, so is your plan to handle it. We're excited to launch Windows 11 Insight in Lifecycle Manager, a new feature that gives you a clear view of which devices are eligible for upgrade and which.

From within any ScalePad account, users can seamlessly navigate to their other subscriptions. Partners only need to click the Bento Box menu in the top nav to quickly open any of their other subscribed apps.

Meet the new Lifecycle Manager — a unified place to assess, plan, implement, and measure meaningful changes for your clients.

ScalePad now supports Microsoft Surface PCs as part of its Workstation Assurance extended warranty service inside Lifecycle Manager for US-based Partners.

ScalePad is excited to announce that Lifecycle Insights Partners now have a way to help their clients reduce the possibilities of security breaches through integrating with Hook Security.

Making informed IT investment decisions can be challenging for any business, so MSPs need to know their clients to help them make the right call.

Lifecycle Manager now integrates with Breach Secure Now, helping MSPs include security awareness and employee risk context in client planning.

Asset management can be a huge challenge for MSPs of all sizes. That’s why so many use Lifecycle Manager as a way to automate the monitoring process and keep track of workstations, servers, and networking devices.

From asset data to compliance controls, MSPs are tasked with providing their customers with the best support for their operational information.