Pricing that scales with your growth, not your headcount.

Compare plans across all five products — or book a demo and we'll scope the suite with you.

Five products. Built for MSP growth.

Starting prices and plan structure for every product. Every plan includes open APIs, the native MCP server, and full access to our 20+ agent recipes.

Customer Success Platform

Lifecycle Manager

Built for MSPs creating a proactive customer success motion across client health, QBR cadence, lifecycle stage, and expansion signals.

Starting At

$250/month

Pro Starts at $250/mo

FreeProX

Includes

One client free forever
Roadmaps, goals, budgets, and reports in one view
PSA and RMM data sync for asset-risk visibility
A real client scenario for testing the motion

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Compliance, vCISO & GRC

ControlMap

Built for MSPs turning compliance pressure into a recurring vCISO or CaaS motion.

Starting At

$99/month

Essentials Starts at $99/mo

FreeEssentialsPro

Includes

Assess prospect clients against a selected framework
10 policies, 10 risks, and 10 evidence items per client
Professional progress report output
ScalePad integrations available from day one

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CPQ & Quote-to-Cash Automation

Quoter

Plans are based on monthly quote volume, not seat count. Every standard plan includes the complete quoting workflow.

Starting At

$289/month

Standard Starts at $289/mo for 75 quotes

StandardProEnterprise

Includes

Unlimited Users
Complete Quoter Feature Set

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Backup SLA & Compliance

Backup Radar

Prove every client’s backups are protected, without turning backup assurance into a manual firefight.

Starting At

$240/month

Starts at $240/mo for 30 clients

Includes

Monitor backups across 235+ integrations in one place
Cut non-urgent alert noise by up to 90%
Catch failed and missing backups before clients notice
Track SLA compliance and RPO risk by client

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Business Intelligence for ConnectWise

Cognition360

Built for MSPs running ConnectWise that need operational and financial truth before margin problems compound.

Starting At

$449/month

Starts at $449/mo for 25 PSA users

Includes

Operational and financial reporting for ConnectWise Manage
130+ pre-built reports and dashboards
Benchmarks built from 400M analyzed tickets
Tiered by active PSA users for growing teams

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Your ScalePad stack is programmable by default.

Every paid subscription includes open API access, a native MCP server, and the agent recipes our Partners are already running. Your tools talk to AI out of the box — no upgrade, no separate SKU.

Open APIs

ScalePad Platform, ControlMap, Quoter, and Lifecycle Manager Pro+. OpenAPI 3.1 specs with active changelogs.

Native MCP server

Works with Claude, Cursor, VS Code, and any MCP-compatible tool. No adapter code to write.

20+ agent recipes

Production-ready workflows — QBR decks in two minutes, workstation refresh planning, compliance evidence collection.

Platform support

Help Center, full developer docs at developer.scalepad.com, and live support on every paid plan.

Everything you were going to ask.

Pricing, plans, and the small print — in plain English.

Is there a free trial?
For Lifecycle Manager and ControlMap, our team can help you scope the right starting point. For Quoter, Backup Radar, and Cognition360, book a demo and we'll get you into a working environment with your own data.
Do I have to buy the whole suite?
No. Every product stands alone and you can start with just one. Most Partners begin with Lifecycle Manager and ControlMap, then expand from there — bundling products together unlocks additional value as your practice grows.
What does per-client actually mean?
For ControlMap and Lifecycle Manager, you pay for the clients you're actively managing in that tool — not every client in your PSA. Add or remove clients as the relationship changes; the bill follows.
How does per-client licensing work on Lifecycle Manager?
Per-client licensing is available on Lifecycle Manager Pro and X, added in blocks of 5. Pricing varies by plan — see the Lifecycle Manager pricing page for the breakdown. Clients who need strategic planning are typically the best fit for Lifecycle Manager X.
What's the onboarding fee for?
Quoter and Backup Radar include a one-time $495 activation that buys structured onboarding with our Customer Success team — templates configured, integrations wired, SLAs mapped. Partners tell us it's the reason those products stick.
How do contracts work?
Monthly billing on a 12-month term for most products. Multi-year discounts are available on Backup Radar and on request elsewhere. Talk to sales if you need custom terms.
What's not included?
Microsoft Power BI licenses for Cognition360 users are managed through Microsoft's own licensing — separate from your ScalePad subscription. Everything else listed on this page is in the plan price.
Can I change plans or cancel mid-term?
You can upgrade at any point. Downgrades and cancellations are handled at renewal. Reach out to your Customer Success Manager and we'll work through the options.
Do you offer nonprofit or educational pricing?
No published discount today. We handle nonprofit and educational programs case-by-case — reach out to sales and we'll see what makes sense for your organization.
How does billing work — currency and payment methods?
Billed in USD. Card on file or invoicing depending on plan and region. Your Customer Success Manager can set you up with whatever fits your finance workflow.

STILL WEIGHING IT?

Let's scope the stack with your clients in mind.

A 30-minute call with someone who's seen a thousand MSP configurations. No slides unless you want them.

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