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Practical guides, opinions, and field notes for MSPs working on customer success, compliance, quoting, backup operations, and growth.

114 articles

All Backup Radar Cognition360 ControlMap Lifecycle Manager Quoter

35 posts

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Person's head with three dollar sign coins representing an MSP thinking about money problems from inaccurate quotes.

What you lose when your sales quotes are inaccurate (and how to fix it)

QuoterGrowthQuoting

Stylized binoculars representing the ability to follow something visually, as in tracking it like a hunter would his or her quarry.

Quote Tracking for Better Win Rates in B2B Sales

QuoterGrowthQuoting

Two yellow snowcapped mountains, the taller with a shining yellow flag above it, representing how a professional sales proposal gets an MSP

January 15, 2024

Looks matter: how professional sales proposals get you ahead of the competition

QuoterGrowthQuoting

Three yellow chess pawn figures with an exponentially increasing line with an arrow pointing up and to the right above them, representing

December 25, 2023

How to use Quoter to build better relationships in B2B sales

QuoterCustomer SuccessGrowth

A white silhouette head with three yellow gears inside representing how an MSP is process- and tech-driven rather than naturally

December 20, 2023

MSPs: The trick to building customer relationships (when you’d rather focus on tech)

QuoterCustomer SuccessGrowth

Growing plant with seven yellow leaves representing nurturing improved relationships with clients of an MSP.

December 18, 2023

MSPs: How (and why) to nurture better relationships with your existing clients

QuoterCustomer SuccessGrowth

Two overlapping checklists linked by yellow arrows representing how an MSP should update their recurring service contracts.

December 15, 2023

5 ways Quoter helps MSPs retain clients while revising their service agreements

QuoterCustomer SuccessGrowth

Two overlapping checklists linked by yellow arrows representing how an MSP should update their recurring service contracts.

December 11, 2023

MSPs: 9 clues it’s time to update your recurring service contracts

QuoterCustomer SuccessGrowth

A smiling cartoon lumberjack with one foot on a tree stump, with his hand balancing an axe resting on the same tree stump, and a percentage

December 1, 2023

MSPs: 10 Ways To Use Discount Codes To Grow Your Business

QuoterCustomer SuccessGrowth

Shining drawn graphic yellow gear icon connected to a three-way splitting process under it, with the right and left nodes represented by

November 29, 2023

How to use quote-to-cash automation to reduce workload

QuoterGrowthAutomation

A yellow coin with a dollar sign on it hovering over a hand, representing speedier sales cycles for MSPs.

November 29, 2023

Quote-to-Cash: Everything to Know For Faster Sales Cycles

QuoterGrowthQuoting

Cartoon man with a clipboard in the foreground with three checkmarked process boxes behind him representing an MSP staff training process

November 24, 2023

How to train new staff into your new quote-to-cash process

QuoterGrowthQuoting

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