COMPANY

Built for the MSPs rewriting what managed services means.

ScalePad makes the operating system, the methodology, and the community that turn MSPs into the partner their clients never want to lose. Twelve thousand of them already run on it.

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WHY WE EXIST

Make every MSP irreplaceable to every client they serve.

We believe the MSP who makes their work visible wins. That's a different business than keeping the lights on — and it asks MSPs to operate differently. Building that motion is the work.

12,000+: Partners globally
80+: Countries
7: New Partners every day

THE STORY

One company, built on purpose.

ScalePad started in 2015 as Warranty Master — one sharp idea about hardware asset lifecycle management. The idea got bigger. Clients were asking their MSPs for more than uptime; they wanted a partner who could see the whole picture. One product couldn't deliver that. So we assembled it. Warranty management and renewals in 2018. Software asset management in 2020. Backup monitoring in 2021. Business intelligence, compliance, and quote-to-cash through 2023. SaaS Management intelligence from Produce8 in 2026. Each acquisition added another part of the MSP operating system that MSPs were being forced to build themselves — and the platform underneath keeps them connected. The result isn't a feature catalog. It's a company that takes the MSP opportunity seriously enough to build the tools, the methodology, and the community to capture it.

2015
Warranty Master starts with hardware asset lifecycle management
2018
Warranty Master adds warranty management and renewals
2020
Warranty Master becomes ScalePad and adds software asset management
2021
Integrity Growth Partners invests; ScalePad acquires Backup Radar
2022
Lifecycle Manager becomes the first Customer Success platform for MSPs
2023
ScalePad acquires ControlMap, Cognition360, Quoter, Lifecycle Insights, and AdeptMC
2026
ScalePad acquires Produce8 for SaaS Management intelligence

HOW WE OPERATE

Four principles, run daily.

Not wall art. The operating rules we hire for, ship with, and course-correct against.

Build Trust
Show respect, take responsibility, and act with integrity. Earn trust by doing the right thing — especially when it isn't easy.
Find a Better Way
Improve 1% every day. Stay curious. Challenge norms. Change is a feature, not a disruption.
Create Masterful Experiences
Treat every interaction — with Partners, clients, and each other — as a thing worth doing well. Excellence is the baseline.
Enjoy the Ride
Celebrate wins. Bring energy. Great teams build great products — and a team that's having fun builds faster.

LEADERSHIP

The team on the other end of the roadmap.

Operators, builders, and MSP veterans. The people accountable for every decision that shows up in your stack.

Chris Day
Chief Executive Officer
Technology leader, strategist, and investor active in the MSP industry since 2002. Has led, acquired, and exited multiple MSP businesses.
Chantelle Turton
Chief People Officer
Builds high-performance teams. Partners with leaders to simplify work, engage people, and deliver results at scale.
Ryan Sigouin
Chief Revenue Officer
Twenty years in MSP as Owner, Senior Executive, and Investor. Built two of Canada's strongest MSP brands before joining ScalePad.
Mike Walsh
Chief Product Officer
Co-founded Quoter and wrote the first line of code at IT Glue. Drives the platform vision and strategic execution across every product in the suite.
Brandon Peterson
Chief Technology Officer
Leads ScalePad's engineering organization and platform architecture.
Denes Purnhauser
Chief Strategy Officer
Fifteen years building and executing growth strategies. Revolutionizes how MSPs interact with their clients by combining people, processes, and technology.
Zach Kellar
Chief Financial Officer
Financial leadership across Jungle Scout, Troon, and Keap. Aligns business goals with sustainable growth at ScalePad.
Luis Giraldo
Chief Evangelist
MSP veteran who owned and operated his own technology companies for 15 years. Helms ScalePad's Partner Success organization and thought leadership.
Andrew Hastings
SVP Marketing
Award-winning SaaS marketing executive. Work featured in USA Today, Forbes, AdWeek, and The Economist.
Greg Elliott
SVP Customer Success
Fifteen years leading customer success at Vision Critical, PatSnap, and Loopio. Focused on delivering value in every client interaction.
Aaron Kennedy
VP Operations
MSP operator turned consultant turned CEO of Cognition360, which he led through its acquisition by ScalePad.
Matthew Waters
VP Demand Generation
Twenty years driving transformative growth in global tech organizations. Connects MSPs with the solutions that move their business forward.

RECOGNITION

In good company.

A handful of the awards and recognition that landed in ScalePad's corner lately.

WHAT STANDS BEHIND US

Trusted with the data behind every ScalePad workflow.

MSPs run their client relationships on ScalePad. We earn that with the infrastructure, the reliability, and the people to back it.

3.01M+: Backups monitored
90M+: Assets managed
153K+: QBR hours saved
230+: Rocketeers

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CAREERS

We call them Rocketeers.

230+ of them, building the operating system MSPs hire to run their business. If you want to work on software that actually ships and actually matters to the people using it, that's the job.

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Careers