Confluence integration
Confluence + ControlMap
Confluence is a collaborative documentation workspace designed for MSPs managing client IT environments, providing centralized pages and templates, real-time co-editing with comments and notifications, and Jira/Jira Service Management linking to speed incident and change handling and standardize delivery.
Confluence context
About Confluence and Atlassian
Confluence
Confluence is a collaborative documentation workspace designed for MSPs managing client IT environments, providing centralized pages and templates, real-time co-editing with comments and notifications, and Jira/Jira Service Management linking to speed incident and change handling and standardize delivery.
Atlassian
Founded in 2002 by Mike Cannon-Brookes and Scott Farquhar, Atlassian is a Sydney, Australia-headquartered (globally) and San Francisco, USA (US headquarters) publicly-traded collaboration and work management software company (NASDAQ: TEAM).
BitbucketBitbucket is a Git-based code hosting and collaboration service designed for MSPs managing client IT environments, providing pull requests, code review, and merge controls plus integrated CI/CD via Bitbucket Pipelines for consistent delivery.JiraJira is a work and project tracking platform for MSPs managing client IT environments, providing forms, configurable workflows, boards/timelines, and automation to coordinate client changes and projects with clearer status and reporting.Confluence support
Get help with Confluence
Find setup guidance, troubleshooting help, or request an improvement for workflows that need deeper coverage.