Datto Autotask CSAT integration
Datto Autotask CSAT + ScalePad Platform
Customer satisfaction survey module integrated into Autotask PSA, enabling MSPs to collect client feedback and ratings after ticket resolution.
Datto Autotask CSAT context
About Datto Autotask CSAT and Kaseya
Datto Autotask CSAT
Customer satisfaction survey module integrated into Autotask PSA, enabling MSPs to collect client feedback and ratings after ticket resolution.
Kaseya
Kaseya is a global IT management and cybersecurity software company serving 50,000+ customers across 170+ countries. Through acquisitions including Datto ($6.2B in 2022) and IT Glue, Kaseya offers 30+ products in its unified IT Complete platform.
Datto Autotask PSADatto Autotask PSA is a cloud-based platform designed for MSPs managing client IT environments, unifying service desk ticketing, time/expense capture, contracts, and invoicing. It also links tickets to Datto RMM alerts and supports integrations such as QuickBooks to reduce manual handoffs and improve reporting.
IT GlueIT documentation platform for MSPs centralizing passwords, configurations, SOPs, and runbooks with deep PSA and RMM integrations.Kaseya Autotask PSAProfessional services automation platform providing unified ticketing, billing, project management, and CRM capabilities for managed service providers.Datto Autotask CSAT support
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