Datto Autotask PSA integration
Datto Autotask PSA + ScalePad Platform
Datto Autotask PSA is a cloud-based platform designed for MSPs managing client IT environments, unifying service desk ticketing, time/expense capture, contracts, and invoicing. It also links tickets to Datto RMM alerts and supports integrations such as QuickBooks to reduce manual handoffs and improve reporting.
Datto Autotask PSA context
About Datto Autotask PSA and Kaseya
Datto Autotask PSA
Datto Autotask PSA is a cloud-based platform designed for MSPs managing client IT environments, unifying service desk ticketing, time/expense capture, contracts, and invoicing. It also links tickets to Datto RMM alerts and supports integrations such as QuickBooks to reduce manual handoffs and improve reporting.
Kaseya
Kaseya is a global IT management and cybersecurity software company serving 50,000+ customers across 170+ countries. Through acquisitions including Datto ($6.2B in 2022) and IT Glue, Kaseya offers 30+ products in its unified IT Complete platform.
Datto Autotask CSATCustomer satisfaction survey module integrated into Autotask PSA, enabling MSPs to collect client feedback and ratings after ticket resolution.
IT GlueIT documentation platform for MSPs centralizing passwords, configurations, SOPs, and runbooks with deep PSA and RMM integrations.Kaseya Autotask PSAProfessional services automation platform providing unified ticketing, billing, project management, and CRM capabilities for managed service providers.Datto Autotask PSA support
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