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SmileBack CSAT integration
ConnectWiseCSAT
SmileBack CSAT + ScalePad Platform
Customer satisfaction feedback tool integrated with PSA platforms enabling MSPs to measure client sentiment and collect ratings after each ticket.
SmileBack CSAT context
About SmileBack CSAT and ConnectWise
SmileBack CSAT
Customer satisfaction feedback tool integrated with PSA platforms enabling MSPs to measure client sentiment and collect ratings after each ticket.
ConnectWise
ConnectWise is a leading software provider for MSPs offering integrated business management, remote monitoring, support, and cybersecurity solutions. Founded in 1982 and acquired by Thoma Bravo in 2019, it serves 12,600+ organizations worldwide.
BrightGaugeConnectWise is a leading software provider for MSPs offering integrated business management, remote monitoring, support, and cybersecurity solutions. Founded in 1982 and acquired by Thoma Bravo in 2019, it serves 12,600+ organizations worldwide.ConnectWise AutomateConnectWise Automate is an agent-based monitoring and automation tool for MSPs managing client IT environments. It supports customizable monitors and alerting, Windows patch approval workflows, remote support, and script-driven remediation to standardize service and speed issue resolution.ConnectWise BCDRBusiness continuity and disaster recovery solution for MSPs offering hybrid backup, cloud storage, and instant server virtualization capabilities.SmileBack CSAT support
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