Lifecycle managerProduct backup radarLifecycle insights for navigation links visualizationCognition360Control Map

Use cases for ScalePad products

MSP apps that pull their weight — and then some.

Single-use software (doing one thing for one person) is dead weight for your MSP. It’s a drag on your expenses and limits efficiency and collaboration.

The best MSP software supports multiple roles, giving you more bang for your buck. Especially if multiple roles are handled by the same individual.

Explore the chart

Mouse over on the job title to see how they can use each app.

Explore the roles

Tap to see how they can use each app

CEO
Cogniton360 logo

Rapidly review reports on operations and financial monitoring for peer group or board meetings.

Account Manager & vCISO
Lifecycle Insight Logo

Prepare everything you need for a QBR, including total cost of ownership budgets, all from one app.

Lifecycle Manager logo

Quickly identify clients falling behind in digital maturity and align on a strategy to get them on track. Include extended warranties for longer hardware life.

Backup Radar

Instantly share backup compliance reports with clients as needed, so they have a record to prove backup compliance.

Quoter Logo

Get professional quotes to clients for quick approvals with standardized service and hardware pricing. Higher win rate for you, better experience for them.

vCISO
ControlMap Logo

Pull together detailed reports to help clients meet compliance standards and stay on top of audit requirements. Make sure they have everything they need to stay compliant.

CFO
Cogniton360 logo

Watch the money flow with high-level oversight combined with deep visibility into the specifics.

CTO or Technical Director
Cogniton360 logo

Go beyond instinct and make better data-driven decisions for your MSP based on performance, capacity, profitability, and more.

ControlMap Logo

Use automation to handle evidence collection and simplify managing multiple compliance frameworks, freeing your team to focus on growing and supporting more clients.

Sales or Executive Admin
Lifecycle Manager logo

Handle EOL or unprotected hardware with ease. Identity expiring warranties, prepare quotes, procure protection, and dispose of defunct assets in clicks.

Quoter Logo

Update agreements each month to ensure accuracy. Spot clients qualified for cross-sell based on spend, services, or location.

Help Desk Technician
Backup Radar

Quickly get through the tedious task of backup checking in one dashboard. Save countless hours with smart ticketing that ensures techs only need to see what’s actionable.

Quoter Logo

Find out where quotes are in the process: who’s waiting on who, what’s pending or accepted. Or draft up a new one on the spot off a saved template.

Lifecycle Manager logo

Verify asset warranty status instantly and escalate service requests online when server, workstation, or networking gear fails to efficiently get it back in service.

Dispatcher or Service Admin
Lifecycle Insight Logo

vCIO busy as can be? Prepare QBR materials for them to make your role more productive while cutting down on their (more expensive) hours.

Quoter Logo

Instantly gather context on pending, accepted or draft quotes for any client. Identify opportunities to expand the service offering and impress clients with service delivery.

Network Operations Center
Backup Radar

Get into remediation faster. With smart ticketing you’ll identify risks and problems with backups before they’re a bigger issue, without wading through tickets to find them.

Service Desk Manager
Cogniton360 logo

Keep tabs on your service team and prepare for weekly meetings by monitoring key KPI’s on resources and efficiency.

Field Technicians
Lifecycle Manager logo

Clients have questions while you’re on site? Quickly pull up a report for answers.

Skip the visit to the recycling center, simply schedule a pickup for defunct hardware with ScalePad IT Asset Disposal. And hardware protection with 4-hour or Next Business Day SLA on key equipment means you won’t need to store extra back stock.

Get software that pulls its weight

Find out how ScalePad products support more roles in your business.
Book your demo now.

Get familiar with ScalePad

What is Lifecycle Manager?
Lifecycle Manager logo
Lifecycle Manager is the first client engagement platform for MSPs. Client-friendly reports, scorecards, and roadmaps talk tech to people who don’t, making communication smoother as you plan with clients for the short and long term.

With the built in Marketplace, Identify hardware assets, including network gear, needing protection and quickly quote and renew all in-app. And free IT Asset Disposal makes it easy to say goodbye to defunct assets.
More on Lifecycle Manager
What is Lifecycle Insights?
Lifecycle Insight Logo
Lifecycle Insights helps MSPs deliver vCIO-level QBRs to their clients. Consolidated data is transformed into insightful reports to present.

Bring clients up to speed with total-cost-of-ownership budgeting, and involve them in remediation planning. It all comes together to highlight how technology supports your clients’ business goals.
More on Lifecycle Insights
What is Backup Radar?
Backup Radar
ScalePad Backup Radar automates the monitoring of over 300 of the most popular backup apps. It dramatically reduces the risk of data loss by identifying missed or unreported backups caused by technical issues or human error.

With intelligent ticketing, it takes the tedious out of ticket checking, giving technicians more time to remediate any errors that come up.
More on Backup Radar
What is Control Map?
ControlMap Logo
ControlMap simplifies the journey to cybersecurity compliance for MSPs establishing or expanding vCISO services.

Ditch the spreadsheets and endless documents, with ControlMap MSPs can quickly begin and manage a comprehensive multi-tenant, audit-ready compliance program. It seamlessly integrates with existing systems to gather evidence for 50+ frameworks.
More on ControlMap
What is Cognition360?
Cogniton360 logo
Cognition360 gives MSP leaders tools to dig into their ConnectWise PSA data. Deep insights and trends enable MSPs to make better decisions that improve operational efficiency and financial performance.

See potential outcomes through powerful trending and predictive analytics with over 100 detailed, interactive reports.
More on Cognition360
What is Quoter?
Quoter Logo
Quoter is a modern quote-to-cash platform that empowers MSPs to incrase revenue and get paid faster. With Quoter, your entire team can send professional, error-free quotes with ease, eliminating bottlenecks and improving turnaround time for clients.

Quoter has over 25 integrations to plug into your existing CRM, PSA, Accounting Software and/or Payment Gateway. For MSPs selling hardware, we integrate with six major distributors with product search, real-time pricing and availability.
More on Quoter
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