At ScalePad, supporting our people is central to how we serve our MSP partners and build stronger products. We continue to invest in a team that feels connected, supported, and equipped to grow. That commitment has earned ScalePad a place among North America’s Top 100 Inspiring Workplaces.
The Inspiring Workplaces Awards recognize organizations that put people first by building cultures of trust, purpose, belonging, and a positive employee experience. Companies are assessed across six areas: culture and purpose, leadership, wellbeing, inclusion, employee voice, and employee experience.
“At ScalePad, one conviction has held since day one: while technology evolves and markets shift, the enduring foundation of any great company is always its people,” said Chantelle Turton, Chief People Officer at ScalePad. “Putting that belief into practice means creating a culture where people have the support and opportunities to grow, do their best work, and deliver stronger outcomes for our partners.”
Investing in Employee Knowledge and Growth
Helping employees build their knowledge, skills, and confidence is a central part of ScalePad’s investment in its people. Through continued learning and development, team members are better equipped to grow in their roles, adapt to changes in the industry, and deliver stronger outcomes for partners.
ScalePad supports that growth through a dedicated development budget, structured career mapping, and a formal mentorship program with experienced SaaS and MSP leaders. As artificial intelligence reshapes the industry, ScalePad has also deepened its focus on AI literacy, helping team members build confidence with emerging tools.
A Culture of Feedback and Connection
Investing in individual growth is reinforced by a culture in which feedback leads to action.
Employee feedback is reviewed weekly rather than filed away, while peer-driven recognition gives team members ongoing opportunities to acknowledge one another’s contributions. Monthly team events and twice-yearly all-company gatherings also help ScalePad’s distributed team of more than 230 employees stay connected across locations.
That culture is reflected in ScalePad’s Workleap engagement data. The company has an engagement score of 8.3, compared with an industry benchmark of 7.9, and an employee Net Promoter Score of 48, compared with a benchmark of 37. ScalePad’s relationship-with-manager score of 9.0 further reflects the role managers play in helping employees feel supported, heard, and able to grow.
Supporting Employee Wellbeing
Supporting people goes beyond professional growth and workplace culture. Employees also need to feel cared for as individuals.
ScalePad’s employee programs include:
- 100% employer-paid medical and dental coverage
- Maternity Leave Top-Up and Gradual Return-to-Work Programs
- Employee stock options, along with RRSP and 401(k) matching
- Flex time and designated mental health days
- Hybrid and remote-friendly work environments, with office hubs for collaboration
Together, these programs are designed to help employees remain healthy, supported, and able to do their best work.
When Our People Thrive, Our Partners Win
ScalePad serves more than 12,000 MSP partners across 80+ countries. When our people are engaged, growing, and well-supported, that energy flows into every product, every partner interaction, and every contribution to the channel ecosystem. Investing in our people isn’t separate from serving the channel—it’s the foundation of it.
Being named one of North America’s Top 100 Inspiring Workplaces for the third consecutive year is an honor. More importantly, it reinforces something we’ve believed from the beginning: when you invest in people, everything else gets stronger.
