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Product Updates

Release notes, product improvements, integrations, and platform work from across ScalePad.

130 updates
Deliverables Launch Blog Header
FeatureProductJan 29, 2026

Own the QBR with the new Deliverables in Lifecycle Manager X

QBRs and strategic reviews should be the moment you elevate the conversation. They are your opportunity to align on goals, show progress, and agree on what comes next.

Lifecycle ManagerCustomer Success
LCI to LMX Assessment Template Migration
FeatureProductOct 17, 2025

LCI to LMX Assessment Template Migration

Bring your existing assessment templates from Lifecycle Insights (LCI) into Lifecycle Manager X (LMX) in a few clicks.

Lifecycle ManagerAsset Lifecycle
New in Lifecycle Manager X PDFs in Deliverables, Assessment Imports and Initiative to Meeting Links
FeatureProductOct 7, 2025

New in Lifecycle Manager X PDFs in Deliverables, Assessment Imports and Initiative to Meeting Links

We’re excited to share three updates that make it easier than ever to prepare, deliver, and personalize client conversations in Lifecycle Manager X.

Lifecycle ManagerAsset Lifecycle
Lifecycle Manager X Launch Banner
FeatureProductAug 26, 2025

The First Customer Success Platform for MSPs Is Here

The MSP industry has come a long way from the early days of break-fix. What started as a reactive, service-driven model has evolved into a more proactive and strategic discipline.

Lifecycle ManagerCustomer Success
Windows 11 Readiness Just Got Easier in Lifecycle Manager
FeatureProductMar 31, 2025

Windows 11 Readiness Just Got Easier in Lifecycle Manager

Windows 11 is coming fast, so is your plan to handle it. We're excited to launch Windows 11 Insight in Lifecycle Manager, a new feature that gives you a clear view of which devices are eligible for upgrade and which.

Lifecycle ManagerAsset Lifecycle
ScalePad launches the ScalePad Hub
FeatureProductNov 20, 2024

ScalePad launches the ScalePad Hub

From within any ScalePad account, users can seamlessly navigate to their other subscriptions. Partners only need to click the Bento Box menu in the top nav to quickly open any of their other subscribed apps.

Backup RadarCognition360Backup
Introducing Lifecycle Manager for Client Engagement
FeatureProductMay 15, 2024

Introducing Lifecycle Manager for Client Engagement

Meet the new Lifecycle Manager — a unified place to assess, plan, implement, and measure meaningful changes for your clients.

Lifecycle ManagerAsset Lifecycle
ScalePad adds Microsoft Surface PCs to its Assurance Service
FeatureProductApr 2, 2024

ScalePad adds Microsoft Surface PCs to its Assurance Service

ScalePad now supports Microsoft Surface PCs as part of its Workstation Assurance extended warranty service inside Lifecycle Manager for US-based Partners.

Lifecycle ManagerCustomer Success
Personalize Client Engagements with Customizable Hardware Reports
EnhancementProductDec 13, 2023

Personalize Client Engagements with Customizable Hardware Reports

Making informed IT investment decisions can be challenging for any business, so MSPs need to know their clients to help them make the right call.

Lifecycle ManagerCustomer Success