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Practical guides, opinions, and field notes for MSPs working on customer success, compliance, quoting, backup operations, and growth.

114 articles

All Backup Radar Cognition360 ControlMap Lifecycle Manager Quoter

114 posts

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Power of Automation Backup Radar

The power of automation: Backup Radar's role in MSPs

Backup RadarAutomationBackup

SOC 2 and ISO 27001 for MSPs

The importance of SOC 2 and ISO 27001 compliance in the MSP space

ControlMapComplianceSecurity

Backup management leads to scaleability

Improving backup management for MSP: The secret to scalability

Backup RadarBackup

Client relationship and backup monitoring

Build stronger client relationships through backup monitoring

Backup RadarBackup

Backup compliance, backup monitoring, backup radar, automation,

Backup compliance: Everything MSPs need to know

Backup RadarBackupCompliance

Handshake showing just two hands from the wrists, representing relationship-building with an MSP's B2B clients.

8 Steps to Building Better B2B Relationships

QuoterGrowthQuoting

Backup Radar, Time saved, client communication, automation

Backup for MSPs: Manual Monitoring—Death by 1,000 Cuts

Backup RadarBackup

Shining drawn graphic yellow gear icon connected to a three-way splitting process under it, with the right and left nodes represented by

Top 6 CRM integrations to use with Quoter

QuoterCustomer SuccessGrowth

How MSPs make the client onboarding process easy

How MSPs make the client onboarding process easy

Backup RadarCustomer Success

The-pandemic-pivot

December 14, 2022

The Pandemic Pivot: How COVID Policies Evolved Managed Services

Lifecycle ManagerGrowth

Two overlapping yellow leaves inside a large drawn gear, representing smooth growth from standard operating procedures for MSPs.

November 15, 2022

Hiring New Sales Staff? Reduce Ramp Time With These 3 Standard Operating Procedures (SOPs)

Avoid IT emergencies by planning ahead with clients

November 10, 2022

Avoid IT emergencies by planning ahead with clients

Lifecycle ManagerCustomer Success

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