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Practical guides, opinions, and field notes for MSPs working on customer success, compliance, quoting, backup operations, and growth.

121 articles

All Backup Radar Cognition360 ControlMap Lifecycle Manager Quoter

121 posts

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Two meshing gears, one yellow and one white, each with yellow arrows in the centre that point to each other, representing automation in the

November 6, 2023

Automation for quote-to-cash: benefits & examples

QuoterGrowthQuoting

Two cartoon lightning bolts that represent how one can have a lightning-fast quote-to-cash process for MSPs with Quoter.

November 3, 2023

One-person show? You can still have a lightning-fast quote-to-cash process with Quoter

QuoterGrowthQuoting

A star floating above a yellow centre bar between two white bars, representing one of the qualities that could make you an MSP sales legend.

August 30, 2023

5 Qualities That Could Make You an MSP Sales Legend

A cartoon of a man in a pith helmet wearing a collared short-sleeve shirt and a backpack facing a map on a round table that he's drawing an

August 28, 2023

An MSP’s Guide to Networking and Building Relationships for B2B Sales

QuoterCustomer SuccessGrowth

Smiling cartoon character with a collared white polo shirt and a pith helmet waving a celebration cracker while sitting in front of a

August 23, 2023

How To Make B2B Sales Less Terrifying and More Fun, Even If You Aren’t a ‘Natural’ At It

Data security

August 17, 2023

Cyber insurance and compliance: Why MSPs need both

ControlMapComplianceSecurity

ControlMap SOC 2 audit readiness assessment guide

SOC 2 readiness assessment: A complete guide to getting ready for a successful SOC 2 audit

ControlMapComplianceSecurity

Cognition360 Business Intelligence

Overcoming growing pains: Scale up your MSP with business intelligence software

Cognition360Growth

IT Asset Management Guide ITAM

The Definitive IT Asset Management (ITAM) Guide

Lifecycle ManagerCustomer SuccessAsset Lifecycle

Backup Disaster Recovery for MSPs

Backup disaster recovery: Why it matters and how to implement it

Backup RadarBackup

Power of Automation Backup Radar

The power of automation: Backup Radar's role in MSPs

Backup RadarAutomationBackup

SOC 2 and ISO 27001 for MSPs

The importance of SOC 2 and ISO 27001 compliance in the MSP space

ControlMapComplianceSecurity

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