ScalePadScalePad
ScalePad CSScalePad CSDeliverables

Stop producing slides. Start driving decisions.

Deliverables is the modern presentation layer inside ScalePad CS. It assembles goals, roadmaps, budgets, assessments, and partner reports into one client-ready narrative built for the meeting, not the slide factory.

Acme Corp

Deliverables

6
DeliverablesScheduledTemplates
Search deliverables...
Name ↕TypeStatus ↕MeetingLast update ↓Owner
Q4 2026 Business ReviewTemplatePublishedQuarterly Business Review2 hours agoCNCallie Newsome···
Cybersecurity Posture ReviewCustomPublishedCybersecurity Posture Review2 days agoTNTim Nelson···
Budget & Roadmap ReviewCustomUnpublishedBudget & Roadmap Review4 days agoCNCallie Newsome···
Business Continuity Planning BriefCustomUnpublishedBusiness Continuity Planning Session6 days agoTNTim Nelson···
Service Performance ReviewTemplatePublishedService Performance Review3 weeks agoCNCallie Newsome···
Executive Alignment SummaryCustomPublishedExecutive Alignment Review6 weeks agoTNTim Nelson···

LIVE NARRATIVE

Bring the whole story into one presentation layer.

Deliverables pulls the strategic conversation into a single, web-based presentation experience. Instead of exporting from multiple systems and stitching everything together before a QBR, your team can present goals, plans, budgets, assessments, and partner reports from one coherent narrative surface.

The QBR is the moment MSPs elevate the relationship. Deliverables is what makes that moment consistent and scalable.

Home

Good evening, Sam.

14 clients · 3 at risk · 14 meetings next 30 days · 124 open tasks

Clients ⓘ

14

Avg DMI ⓘ

522

Pipeline · by stage

$294.8K ⓘ

OpenProposedApprovedIn progressOn hold

Forecast · next 4Q

Upcoming plan value ⓘ

InitiativesContractsIT Debt
$362.1K
$490.4K
$220.8K
$223.1K
2026 Q42027 Q12027 Q22027 Q3

DMI

7 scored clients ⓘ

Poor4
Fair1
Very good1
Excellent1

Needs attention

3 Clients at risk ⓘ

Portfolio

14 clients ⓘ

ClientHealthSegmentPipelineSW latestHW EOL
AAcme Corp546PoorTransform$7.6K72%1
BBrightCo430PoorModernize$5K64%3
NNorthstar Dental811ExcellentModernize$2.7K91%0
SSummit Legal300PoorTransform$2.7K58%5
VVector Manufacturing780Very goodModernize$12K87%1

One connected narrative

Assemble goals, roadmaps, budgets, and assessments into a single story clients can follow live.

Purpose-built for the room

Use a presentation layer designed for a strategic conversation, not a static slide deck that gets rebuilt every quarter.

Cleaner decision moments

Help meetings end with a clearer next move instead of another deferred discussion.

STANDARDIZED QUALITY

Reduce the assembly tax and raise the floor for every AM.

Deliverables reduces the manual prep burden that usually sits behind strategic reviews. Any team member can walk into the conversation with a polished, consistent presentation experience, which means the best AM’s process becomes the team’s process.

ScalePad partners have saved 153,000 hours automating QBR prep across the installed base.

Acme Corp

Roadmap

7
InitiativesTemplates
7

Total

0

Unscheduled

$29K

One-time

$220K$18K/mo

Recurring

—0 of 7 estimated

Estimated hours

—0 of 7 recorded

Actual hours

Find initiative...
7 initiatives

Q4 2026

2+···
Draft•  1
AAcme Corp

Cloud Cost Optimization

$2,500/Mo

CD34
In Progress•  1
AAcme Corp

Virtual CISO Security Leadership Engagement

$7,500/Mo

BP51

Q1 2027

2+···
Draft•  1
AAcme Corp

IT Asset Management Program

$5,000 + $900/Mo

CD34
In Progress•  1
AAcme Corp

Microsoft 365 Productivity Enablement

$3,500 + $1,200/Mo

BP41

Q2 2027

2+···
Draft•  1
AAcme Corp

Business Continuity & Disaster Recovery Program

$8,000 + $650/Mo

CD62
In Progress•  1
AAcme Corp

Compliance & Risk Readiness

$4,500/Mo

BP42

Q3 2027

1+···
Draft•  1
AAcme Corp

Workforce Technology Modernization

$12,000 + $1,100/Mo

CD51

Less manual prep

Stop exporting from the PSA, pulling screenshots from vendor portals, and rebuilding the narrative before each review.

Team-wide consistency

Standardize the quality of strategic conversations so the experience does not depend on one heroic presenter.

Faster time to room-ready

Move from prep scramble to a repeatable review motion that scales across accounts.

SHARING + TRUST

Share the right story in the right format.

Deliverables supports the way real client conversations happen. Present live in a white-labeled experience, send a protected link, or export to PDF when you need a leave-behind. The point is not just prettier output. It is giving clients a more coherent way to understand what changed, what matters, and what should happen next.

Do not undersell this as a report builder. It is a strategic presentation platform.

Acme Corp

Surveys

CSAT · Overview

Monitor service feedback, sentiment trends, and account satisfaction across all organizations.

CSAT score

86%

Last 90 days

Responses

72

Last 90 days

Negative feedback

10

Neutral + Negative

Rating distribution

Responses by rating

5
42Positive
4
20Positive
3
5Neutral
2
4Negative
1
1Negative

Score trend

CSAT by month

0%25%50%75%100%79%Aug88%Sep92%Oct

Satisfaction by client

Positive ratings (4–5) · Negative ratings (1–2)

clientCSATResponsesNegative
EAEvergreen Architecture100%120
HLHarborview Logistics100%120
CVDCedar Valley Dental92%120
SFSummit Financial83%120
NDNorthstar Design75%122
BFBrightwater Foods67%123

Satisfaction by member

Positive ratings (4–5) · Negative ratings (1–2)

memberCSATResponsesNegative
JLJordan Lee89%181
MPMorgan Price89%182
ARAlex Rivera83%181
STSam Taylor83%181

Latest responses

72 responses · August – October 2026

RatingClientRespondentMemberTicketCommentSubmitted
Cedar Valley DentalEPEthan ParkJLJordan Lee#18603New employee setupMade our new starter's first day so much easier.Oct 27
Northstar DesignNPNina PatelJLJordan Lee#18602Microsoft 365 sign-inClear communication from start to finish.Oct 26
Brightwater FoodsZTZoe TurnerJLJordan Lee#18601File recoveryHelpful support. A little longer than expected, but all sorted.Oct 25
Evergreen ArchitectureTCTheo ClarkeARAlex Rivera#18600Security training accessMade our new starter's first day so much easier.Oct 24
Summit FinancialARAmelia RossARAlex Rivera#18599Laptop performanceClear communication from start to finish.Oct 23
Harborview LogisticsLHLeo HayesARAlex Rivera#18598Printer configurationResolved the issue and explained the next steps clearly.Oct 22
Cedar Valley DentalSRSofia ReedMPMorgan Price#18597Shared mailbox accessMade our new starter's first day so much easier.Oct 21
Northstar DesignOBOwen BrooksMPMorgan Price#18596VPN connectivityWe lost time waiting for an update. Please keep us informed.Oct 20

White-labeled presentation mode

Keep the focus on the client relationship instead of making the meeting feel like a software demo.

Flexible sharing options

Use password-protected links, presentation mode, or PDF export depending on the moment and the audience.

Partner report integration

Bring in pre-built partner reports like Cork, Huntress, and IT Glue alongside the ScalePad CS story instead of forcing a disconnected appendix.

SEE IT LIVE

Walk into QBRs with less prep and more control.

See how Deliverables helps your team present a stronger story without rebuilding the room from scratch every quarter.