A weekly live stream podcast with ScalePad's Luis Giraldo.
Luis sits down with MSP operators, channel leaders, and industry insiders for candid conversations about growth, leadership, client value, service delivery, finance, and the pressure points MSPs rarely talk through in public.
A quick intro to the series, why Luis hosts it, and what MSP leaders can expect from the weekly conversations.
Past Episodes
Watch the archive.
93 episodes
Episode 9
MSP Confidential: VoIP, Community, and all the Things! with Ray Orsini
Dec 9, 2023 · Ray Orsini, OITVOIP
Just had a fantastic chat with Ray Orsini, CEO of OITVOIP, diving deep into the world of VoIP, the critical importance of community within the MSP ecosystem, and much more. Ray shared his journey from being an MSP owner to transitioning into a vendor, emphasizing how his passion for community and technical innovation drove this shift. We geeked out over…
Episode 8
MSP Confidential: The Evolving Importance of SAT - with Art Gross
Dec 2, 2023 · Art Gross, Breach Secure Now
This week, I'm joined by Art Gross, CEO of Breach Secure Now. Art is a talented and multi-faceted individual who also leads Entegration, Inc., a computer networking and security consultancy, and Inskyber, a cyber insurance provider catering to MSPs. One could say that Art's background is...broad!
Episode 7
MSP Confidential: Securing Microsoft 365 with CIS Controls — with Nick Ross
Nov 25, 2023 · Nick Ross, Sourcepass
This week, we welcome a special guest: Nick Ross of Sourcepass! Nick has incredible experience with CIS Controls and has recently published an extensive guide on securing various Microsoft 365 services with CIS.
Episode 6
MSP Confidential: Empath MSP Joins the Stream!
Nov 18, 2023 · Kyle Christensen, Empath · Alex Farling, Empath · Wes Spencer, Empath
This week, we welcome Kyle Christensen, Alex Farling, and Wes Spencer. They'll join the MSP Confidential livestream to discuss Empath MSP and its mission of empowering MSPs with education. We'll also chat about RejectionCon!
Episode 5
MSP Confidential with Brad Gross
Nov 11, 2023 · Brad Gross, Law Office of Bradley Gross, P.A.
This week, we're coming to you LIVE from IT Nation Connect in Orlando, and I have the privilege of welcoming Brad Gross, the leading MSP-focussed lawyer in our industry.
Episode 4
MSP Confidential with ScalePad Founder Chris Day
Nov 4, 2023 · Chris Day
This week we dive deep with ScalePad’s founder, Chris Day, who also cut his teeth as an MSP owner. Discover the transformative decisions, pivots, and execution strategies that propelled his journey, and hear about SaaS first principles and mindsets that can supercharge your MSP's growth. This is a rare insider's look you won't want to miss!
Episode 3
MSP Confidential with Matt Lee
Oct 30, 2023 · Matt Lee, Pax8
On Friday, October 13th, I welcomed Matt Lee of Pax8. We're 2 for 2 on hosting each other for our previous inaugural events; let's continue the tradition! It's time to check in with Matt now that he's 2+ years into the vendor journey. We'll probably also chat about cybersecurity happenings and what some industry leaders are doing to raise the proverbial…
Episode 2
MSP Confidential with Kelvin Tegelaar
Oct 28, 2023 · Kelvin Tegelaar, Lime Networks
This week I have the privilege of chatting with Kelvin Tegelaar. He’s the creator of the popular Microsoft 365 multi-tenant management app CIPP, the genius behind CyberDrain, a Microsoft MVP, and CTO at Lime Networks in the Netherlands. Not to mention, he’s a really great guy and an incredible contributor to the MSP community.
Episode 1
MSP Confidential with Ann Westerheim
Oct 20, 2023 · Ann Westerheim, Ekaru
Are small businesses doing enough about cybersecurity? Are they participating in their own rescue? A lot has changed in just the last few years, and companies *must* consider their approach to cybersecurity as a critical success factor. Please join me as I welcome Ann Westerheim of Ekaru to the live stream to explore this topic and talk about her book:…