Security awareness results matter most when your clients can see what they mean.
With the Symbol Security integration in Lifecycle Manager, MSPs can move past tracking training activity and turn security awareness data into client-ready reporting that shows risk, progress, and the value of your program.
From Visibility to Reporting
Security awareness training is a core part of any security offering, but reporting on it often means pulling phishing results, training completion, and user risk together by hand. The result is extra work and a story that's hard to tell consistently across clients.
Lifecycle Manager closes that gap.
Once connected, Lifecycle Manager automatically syncs your Symbol companies as clients and active users as contacts, along with the security awareness data behind them, and presents it in a structured format that's ready for client conversations.
What the Integration Delivers
The Symbol integration powers a dedicated Deliverables report in Lifecycle Manager, built for communicating security awareness performance.
This report includes:
- Training assignments and completion status
- Phishing simulation results and scores
- Security assessments and assignments
- Reported phishing results
- Company-level performance and risk status
- Per-user cyber risk status
Because the data comes directly from Symbol, every report reflects your clients' current human risk picture each time the integration syncs.
Built for Client Conversations
The Symbol Deliverable Report is designed to be presented, not just viewed.
With Lifecycle Manager, you can:
- Explore reports as interactive pages with filters and drill-downs
- Spotlight high-risk users and areas that need attention
- Export branded PDFs with optional executive summaries
- Deliver consistent, professional reporting across every client
That makes it easier to move from raw metrics to productive conversations about risk, accountability, and improvement.
Why It Matters
Security awareness training is one of the most visible parts of your security offering, and one of the hardest to communicate well.
With Symbol Security in Lifecycle Manager, you can:
- Demonstrate the value of your training programs
- Show measurable improvement over time
- Identify and address high-risk behavior
- Build client trust with clear, data-backed reporting
Next Step
Connect Symbol Security by signing into Lifecycle Manager and adding the SymbolSecurity integration from Integrations. For setup details, see Integrating with Symbol Security.