
New in Lifecycle Manager Pro: Assessments Are Now Available Across Every Client
For MSPs, assessments are one of the fastest ways to uncover risk, identify project opportunities, prove progress over time and drive strategic client conversations.
Resources
Release notes, product improvements, integrations, and platform work from across ScalePad.

For MSPs, assessments are one of the fastest ways to uncover risk, identify project opportunities, prove progress over time and drive strategic client conversations.

MSPs already have plenty of signals that suggest how a client feels—aging hardware, recurring issues, slower-than-average ticket resolution, and more. But those signals don’t tell the full story.

Lifecycle Manager now integrates with Acronis, giving MSPs another way to bring critical device data into a single system built for lifecycle planning, reporting, and customer conversations.

Security awareness data is valuable, but it’s hard to translate into an executive-level story during a QBR.

MSPs already have plenty of signals that suggest how a client feels, such as aging hardware, recurring issues, slower-than-average ticket resolution, and more. But those signals don’t tell the full story.

Ignition 2026 was ScalePad’s future-focused virtual gathering built around this year’s theme: Success Unlocked and the idea that MSPs who stay ahead of changing compliance demands, rising customer expectations, and prac…

QBRs and strategic reviews should be the moment you elevate the conversation. They are your opportunity to align on goals, show progress, and agree on what comes next.

Lifecycle Manager now turns roadmap conversations into PSA opportunities, with stronger HaloPSA integration to reduce admin work and improve follow-through.

The MSP industry has come a long way from the early days of break-fix. What started as a reactive, service-driven model has evolved into a more proactive and strategic discipline.

Lifecycle Insights added HaloPSA contract support so MSPs can bring contract context into planning, reporting, and customer conversations.

HaloPSA shops using Lifecycle Insights, the ScalePad Lifecycle Insights development team has what you need – a revamped and vastly improved integration with HaloPSA that will speed your team’s workflow by allowing you

Cognition360 has released enhancements to five reports that provide your MSP with improved analysis of your operations and financial measures, including four of our core reports.