Centralized backup monitoring
Monitor client backups across vendors and environments from one operational dashboard.
Backup Radar
✓Included
Pricing
Prove every client’s backups are protected, without turning backup assurance into a manual firefight.
Backup Radar
Built for MSPs who need proof their clients’ data is protected, not another dashboard full of noise.
$8/client
Starting at $240/mo (30 clients)
- Monitor backups across 235+ integrations in one place
- Cut non-urgent alert noise by up to 90%
- Catch failed and missing backups before clients notice
- Track SLA compliance and RPO risk by client
- Route smarter tickets into your PSA automatically
- Generate client-ready backup health and compliance reporting
Pricing is per-client, 30 client minimum. Onboarding is $495.
Feature matrix
Built for backup accountability.
Summary of monitoring, SLA, ticketing, reporting, and integration capabilities included with Backup Radar.
Monitoring & visibility
Automated backup oversight
Replace manual portal checks with monitoring that flags backup issues before they become client escalations.
Backup Radar
✓Included
Alerting & tickets
Noise-free alerting
Surface the backup notifications that need action and reduce ticket noise around repeated or irrelevant alerts.
Backup Radar
✓Included
Smart ticket creation
Create backup tickets in the PSA with the context technicians need to triage and resolve faster.
Backup Radar
✓Included
SLA & compliance
Client-specific SLA thresholds
Evaluate backup success against each client's expected cadence, SLA, and recovery objectives.
Backup Radar
✓Included
SLA and RPO reporting
Track backup jobs against SLA and RPO expectations so teams can prove operational readiness.
Backup Radar
✓Included
Reporting & client communication
Client-friendly reports
Package backup performance into clear, branded reporting clients can understand and trust.
Backup Radar
✓Included
Shareable dashboards
Visualize trends and backup health for internal review, QBR prep, and client conversations.
Backup Radar
✓Included
Standardization & integrations
Backup vendor integrations
Connect major backup tools into a repeatable monitoring workflow for MSP service teams.
Backup Radar
✓Included
PSA workflow integration
Route backup issues through PSA ticketing and service workflows instead of disconnected inboxes.
Backup Radar
✓Included
Specific integration availability can vary by vendor, PSA, and backup platform configuration.
FAQ
Backup Radar FAQ
Quick answers about billing, onboarding, integrations, hosting, and backup monitoring operations.
How is Backup Radar billed?
Backup Radar is billed monthly on a 12-month subscription term. Multi-year options may be available; ask sales or your ScalePad account manager which term best fits your team.What counts as a Backup Radar user?
A user is anyone with access to your Backup Radar account whose permissions allow them to view, manage, or adjust backup monitoring workflows.What does Backup Radar activation include?
Backup Radar activation includes a guided onboarding process that helps your team connect backup sources, align alerting and ticketing workflows, and get the platform ready for your backup operations.What integrations does Backup Radar support?
Backup Radar supports 235+ integrations across backup, PSA, and email parsing workflows, including API connections with leading PSAs such as ConnectWise, Autotask, HaloPSA, Kaseya BMS, ServiceNow, and SyncroMSP.Where is Backup Radar hosted?
Backup Radar cloud services are hosted in Microsoft Azure with geo-redundancy. Azure data centers maintain major security, availability, and compliance certifications.How reliable is Backup Radar?
Backup Radar is designed for high availability using geo-redundant storage and databases on Microsoft Azure, helping MSPs maintain dependable visibility into backup operations.