01
SLA-aligned monitoring
Monitor backups against the service expectations you define for each client or internal standard.
- Client SLA alignment
- Real-time compliance tracking
SLA ManagementBackup SLA management built around Backup Plans
Backup Plans help MSPs define, activate, and monitor backups around measurable Service Level Agreements and Recovery Point Objectives, so backup monitoring matches what clients and internal teams actually expect.
BACKUP PLANS
Define how backup success should be measured
Instead of relying only on templates or one-off activations, Backup Plans centralize activation, scheduling, SLA windows, RPO targets, and ticket rules in one workflow.
02
RPO visibility
Define and track Recovery Point Objectives so teams can see whether backup results are meeting the right recovery expectations.
- RPO-aware backup plans
- More meaningful reporting
03
Centralized configuration
Manage how backups activate, when they are expected, and which ticketing rules apply from a single plan-based workflow.
- Activation and scheduling
- Ticket rules in one place
WHAT CHANGES
Move from standalone activations to plan-based compliance
Backup Plans are designed as the next evolution of templates and standalone activations. For teams adopting them, calculated status becomes SLA compliance tracking, audit workflows move toward daily activity, and next-day ticketing can become real-time ticketing.
The result is a clearer link between backup monitoring, client expectations, and ticketing urgency.
SLA compliance tracking
See backup health through the lens of whether defined SLA windows are being met.
Real-time ticketing
Get alerts when SLA windows close so the team can act on misses sooner.
Plan priority
When a backup job is covered by both a Backup Plan and a standalone activation, the plan becomes the higher-priority control.
Gradual adoption
Existing templates can keep working while teams adopt Backup Plans when it makes sense.
READY?
Bring backup monitoring in line with the promises clients hear.
See how Backup Radar uses Backup Plans to connect SLAs, RPOs, ticketing, and reporting in one backup monitoring workflow.