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Practical guides, opinions, and field notes for MSPs working on customer success, compliance, quoting, backup operations, and growth.

121 articles

All Backup Radar Cognition360 ControlMap Lifecycle Manager Quoter

121 posts

All Posts

How to Start a Cybersecurity Compliance Program: A Step-by-Step Overview

December 2, 2024

How to Start a Cybersecurity Compliance Program: A Step-by-Step Overview

ControlMapCompliance

The future of GRC: How MSPs can protect SMB clients and unlock new opportunities

October 17, 2024

The future of GRC: How MSPs can protect SMB clients and unlock new opportunities

ControlMapComplianceGrowth

Shining drawn graphic yellow gear icon connected to a three-way splitting process under it, with the right and left nodes represented by

October 2, 2024

3 Quoter Features That Accelerate Your Quoting Process

QuoterGrowthQuoting

Yellow unlocked padlock with the keyhole visible on the side representing how recurring revenue is a key to MSP growth.

September 17, 2024

Unlocking your organization’s growth: how recurring revenue could be the key for MSPs

Pocket watch representing a hidden way that repeated tasks in the MSP quoting process slows things down.

September 14, 2024

Sneaky ways task duplication in the quoting process slows you down

QuoterGrowthQuoting

September 3, 2024

Letter to our Partners from Founder and new CEO Chris Day

Founder and CEO

A yellow arrow in a white circle at the beginning of a 6 node linked process with 4 yellow circles ending at a larger yellow circle with

Introducing Multi-Stage Approvals: A Game-Changer for Quoter Partners

QuoterGrowthQuoting

MSP monitoring tools, Cognition360, data visualization

Service agreement tracking could be the fix your MSP needs to succeed

Cognition360Growth

MSP monitoring tools, Cognition360, data visualization

Manage your MSP’s business reporting and find the waste

Cognition360GrowthReporting

A white bag with a dollar sign on it representing time-saving tips in Quoter, presumably because time is money.

Quote Like Speed Racer With These 5 Time-Saving Tips In Quoter

QuoterGrowthQuoting

Why you need a Data Protection Strategy - yesterday

Why you need a Data Protection Strategy - yesterday

Backup RadarBackupSecurity

Preparing your MSP for a cyber security audit

Preparing your MSP for a cyber security audit

ControlMapComplianceSecurity

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