Episode 57
Turning Around an Unprofitable MSP—with Peter Kujawa
Dec 21, 2024 · Peter Kujawa, ConnectWise
This week, I welcome the incomparable Peter Kujawa to MSP Confidential!
Weekly Live Stream Podcast
MSP Confidential
A weekly live stream podcast with ScalePad's Luis Giraldo.
Luis sits down with MSP operators, channel leaders, and industry insiders for candid conversations about growth, leadership, client value, service delivery, finance, and the pressure points MSPs rarely talk through in public.
Fridays12pm PT / 3pm ETPodcastMSP Growth
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What is MSP Confidential?
A quick intro to the series, why Luis hosts it, and what MSP leaders can expect from the weekly conversations.
Past Episodes
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93 episodes
Episode 56
The One-and-Only Richard Tubb
Dec 14, 2024 · Richard Tubb, Tubblog
Joining us this week on MSP Confidential is none other than Richard Tubb, one of the most influential voices in the MSP industry. As a former MSP owner, Richard has spent over a decade helping IT business leaders unlock their potential and grow their companies with his signature mix of practical insights and strategic guidance. He’s the author of The IT…
Episode 55
Joseph Landes, CRO at Nerdio
Dec 7, 2024 · Joseph Landes, Nerdio
This week, I welcome the one-and-only Joseph Landes to MSP Confidential. After an illustrious 22-year career at Microsoft, he 'branched out' and is the CRO at Nerdio.
Episode 54
The Pumpkin Plan for MSPs—with Shawn Walsh
Nov 30, 2024 · Shawn Walsh, Encore Strategic
This week, I welcome Shawn Walsh of Encore Strategic to the livestream. Shawn and Dave Cava are the co-authors of the Pumpkin Plan for MSPs, a derivative of the popular "The Pumpkin Plan," by Mike Michalowicz.
Episode 53
Ratcheting Up Your Project Delivery—With Todd Kane
Nov 23, 2024 · Todd Kane, Evolved Management Consulting
I always love catching up with Todd Kane, because he works with so many MSPs that his field-test knowledge and advice is always SO great.
Episode 52
IT the Proper Way™—with Jim Smith
Nov 16, 2024 · Jim Smith, Proper Sky
I loved Jim's tagline, "IT the Proper Way™," and what a great topic to discuss—I totally love it when a tagline can have a slight double meaning, given his company's name: Proper Sky.
Episode 51
Building Client Value into the Tech Stack—with Karl Fulljames
Nov 9, 2024 · Karl Fulljames, Nucleus Networks
In this special episode, live from IT Nation Connect in Orlando, I'm excited to welcome Karl Fulljames, CTO at Nucleus Networks to the livestream.
Episode 50
The MSP Compliance Journey—with Brian Guenther, CISSP
Nov 2, 2024 · Brian Guenther, Exceed Cybersecurity & I.T. Services
I’m thrilled to have Brian Guenther on the livestream this week to chat about “The MSP Compliance Journey." Brian has a wealth of knowledge on navigating compliance program complexities and the evolution and transformation MSPs should consider as they begin their own journey.
Episode 49
Identity is the New Firewall — with Michael Roth of Evo Security
Oct 19, 2024 · Michael Roth, Evo Security
I caught up with Michael Roth, Founder & CEO at Evo Security, the other day, and we had a super interesting discussion about the fundamentals of identity, PAM, some of the differences in perception between enterprise and MSP, the unfortunate trade-offs between security and convenience, and lots of other great nuggets.
Episode 48
Special Guest: Chris Day, Founder & CEO at ScalePad
Oct 5, 2024 · Chris Day
I'm excited to welcome Chris Day, ScalePad's Founder and CEO, to MSP Confidential this week. We'll discuss Chris's MSP journey—from before it was even called MSP—through various ventures and exits to founding ScalePad a few years back and becoming CEO last month.
Episode 47
Marketing Things Part 2—with Aaron Hayes of Aabyss
Sep 28, 2024 · Aaron Hayes, Aabyss
I had a fantastic conversation with Aaron Hayes the first time around, so he’s back! We’ve got more “marketing things” to talk about, and who better than someone steeped in marketing for a successful MSP like Aabyss.
Episode 46
Operational Mastery: Insights from MSP to Private Equity—with Josh Kotler
Sep 21, 2024 · Josh Kotler, Axial Reade Capital
This week, I welcome Josh Kotler of Axial Reade Capital to the livestream. We connected at a conference in San Antonio thanks to our mutual friend and operations guru, Kyle Christensen, who introduced us.