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Warranty dates
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Lifecycle Manager integration
KaseyaDocumentation
Lifecycle Manager + IT Glue
Pull warranty and purchase dates from IT Glue into Lifecycle Manager so dashboard insights and lifecycle reporting reflect documented client assets.
Overview
How IT Glue connects with Lifecycle Manager
Lifecycle Manager pulls warranty and purchase dates from documentation in IT Glue through an API connection.
That data populates into the Lifecycle Manager dashboard so teams can see instant insights without manually reconciling documentation and planning data.
Synced data
Data Lifecycle Manager can use from IT Glue
The exact fields available depend on the source system configuration, but Lifecycle Manager uses the integration to keep planning data aligned.
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Purchase dates
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Documented client asset context
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Lifecycle planning fields where available
Why it matters
Why Lifecycle Manager + IT Glue?
Use this integration to keep Lifecycle Manager aligned with source-system data so MSP teams can reduce manual updates and plan client lifecycle work with current context.
01
Keep asset data accurate
Lifecycle Manager syncs hardware, software, warranty, and coverage details so client records stay current without spreadsheet cleanup.
02
Spot risk before it becomes urgent
Use automated insights, scorecards, and roadmaps to flag expired warranties, aging assets, unsupported software, and gaps in standards.
03
Make planning client-ready
Turn synced asset data into reports and roadmap views that help clients understand refresh timing, budget needs, and service priorities.
04
Reduce double entry
Use the integration as the bridge between operational tools and Lifecycle Manager so teams can work from the systems they already maintain.
Autotask CSATCustomer satisfaction survey module integrated into Autotask PSA, enabling MSPs to collect client feedback and ratings after ticket resolution.Autotask PSAProfessional services automation platform providing unified ticketing, billing, project management, and CRM capabilities for managed service providers.Kaseya BMSKaseya BMS is a PSA platform for MSPs managing client IT environments, centralizing ticketing, project and resource management, and billing workflows. Automation and reporting help teams resolve requests faster and improve operational visibility.