Current MRR
$18,872
5 active assignments
SaaS ManagementSee what software clients actually use. Not what they think they use.
SaaS Management turns application, browser, and AI usage into a strategic conversation. Surface waste, detect shadow IT, and walk into the next review with evidence instead of assumptions.
Sep 2026
App Usage
Acme Corp · Sep 2026
Total Apps Used
42
+2 vs last monthUnauthorized Apps Used
5
-1 vs last monthAI Apps Used
7
+1 vs last monthUnused AppsUnauthorized AppsAI AppsOther Apps
AI Apps Used
7
AI Apps Used
4
Categories
112
Users
9
Departments
CP
Microsoft CopilotMicrosoft 365Generative AI88AI
Microsoft CopilotMicrosoft 365Generative AI88AIPB
Power BIReportingCopilot74AI
Power BIReportingCopilot74AIGC
GitHub CopilotDeveloper ToolsAI26Medium
GitHub CopilotDeveloper ToolsAI26MediumUnauthorized Apps Used
5
Unauthorized Apps
4
Categories
58
Users
7
Departments
CG
ChatGPTShadow AIGenerative AI31Critical
ChatGPTShadow AIGenerative AI31CriticalZM
ZoomVideoShadow IT24Critical
ZoomVideoShadow IT24CriticalDB
DropboxFile SharingShadow IT18Critical
DropboxFile SharingShadow IT18CriticalTop Apps
By UsersBy TimeBy Sessions
Top App by Users
MT
Microsoft Teams
176 Users+8
Biggest Increase
CPMicrosoft Copilot
Microsoft Copilot88 Users +34
Biggest Decrease
SL
Slack
Slack0 Users -42
New Apps This Month
3+1
CPMicrosoft CopilotAI AssistantMicrosoft 36588 Users
Microsoft CopilotAI AssistantMicrosoft 36588 UsersDA
Defender for Cloud AppsSecurityCASB48 Users
Defender for Cloud AppsSecurityCASB48 UsersPBPower BIAnalyticsCopilot74 Users
Power BIAnalyticsCopilot74 UsersUnused Apps This Month
5-2
SLSlackCollaborationLegacy0 Users
SlackCollaborationLegacy0 UsersTR
TrelloWork ManagementLegacy0 Users
TrelloWork ManagementLegacy0 UsersGM
Google MeetVideoDuplicate0 Users
Google MeetVideoDuplicate0 UsersUSAGE INTELLIGENCE
Capture the software reality your clients can't see on their own.
SaaS Management deploys a lightweight agent plus browser visibility to show which apps are actually being used across desktops and supported browsers. That means your team can move beyond login counts and build recommendations from real behavior.
From monitoring to intelligence: turn usage data into smarter lifecycle decisions.
Sep 2026
Search by app name or category...
AppUnique UsersUser ChangeAvg TimeTime ChangeInteractions
MTMicrosoft Teams176+2.4%2h 14m+6.8%94
Microsoft Teams176+2.4%2h 14m+6.8%94MO
Microsoft Outlook174+1.2%1h 48m+3.1%86
Microsoft Outlook174+1.2%1h 48m+3.1%86SP
SharePoint168+4.8%42m+5.6%64
SharePoint168+4.8%42m+5.6%64OD
OneDrive162+3.5%36m+2.2%59
OneDrive162+3.5%36m+2.2%59CPMicrosoft Copilot88+34.2%28m+22.7%55
Microsoft Copilot88+34.2%28m+22.7%55MD
Microsoft Defender156+1.6%18m+4.8%38
Microsoft Defender156+1.6%18m+4.8%38ME
Microsoft Entra142+2.1%12m+1.4%31
Microsoft Entra142+2.1%12m+1.4%31MI
Microsoft Intune118+5.9%16m+3.2%28
Microsoft Intune118+5.9%16m+3.2%28PBPower BI74+12.8%31m+9.2%34
Power BI74+12.8%31m+9.2%34GCGitHub Copilot26+18.4%24m+12.1%18
GitHub Copilot26+18.4%24m+12.1%18CGChatGPT31+22.1%19m+16.3%21
ChatGPT31+22.1%19m+16.3%21ZMZoom24-31%51m-4.7%39
Zoom24-31%51m-4.7%39DBDropbox18+8.5%11m+3.8%15
Dropbox18+8.5%11m+3.8%15GD
Google Drive12-6.4%8m-2.2%11
Google Drive12-6.4%8m-2.2%11CV
Canva16+4.2%14m+6.1%13
Canva16+4.2%14m+6.1%13QB
QuickBooks Online42+1.8%27m+2.1%24
QuickBooks Online42+1.8%27m+2.1%24AA
Adobe Acrobat57-4.1%13m-1.3%22
Adobe Acrobat57-4.1%13m-1.3%22AP
Autotask PSA36+2.8%22m+4.2%20
Autotask PSA36+2.8%22m+4.2%20HT
Huntress29+7.4%9m+5.2%16
Huntress29+7.4%9m+5.2%16Desktop application usage
See which apps are actively used, how often they are opened, and where time is actually spent.
Browser engagement visibility
Track SaaS usage across supported browsers so web-based tools are part of the conversation too.
Behavior over assumptions
Build recommendations from real activity instead of seat counts, stale inventory, or gut feel.
AI + SHADOW IT
Spot the unsanctioned stack before it becomes a governance problem.
Modern clients are adopting AI tools and SaaS apps faster than most MSPs can track them. SaaS Management helps you surface shadow IT, identify unapproved AI usage, and create a governance conversation around what should stay, what should be reviewed, and what should be shut down.
AI visibility is the new frontier for MSPs that want to lead instead of react.
Sep 2026
App Usage
Acme Corp · Sep 2026
Total Apps Used
42
+2 vs last monthUnauthorized Apps Used
5
-1 vs last monthAI Apps Used
7
+1 vs last monthUnused AppsUnauthorized AppsAI AppsOther Apps
AI tool detection
Track usage of tools like ChatGPT, Copilot, Claude, Gemini, and more across the environment.
Shadow IT surfacing
Find unsanctioned apps automatically so you can quantify the risk instead of guessing at it.
Approval-ready governance
Use catalog and approval controls to turn discovery into a cleaner operational standard.
RENEWAL + QBR MOTION
Bring a whole new category of opportunity into every strategic review.
Once software usage is visible, the conversation gets sharper. Your team can walk into a QBR with a clearer picture of wasted spend, underused tools, duplicated licenses, and adoption patterns that should shape the next recommendation.
Help clients get more from what they're already paying for.
Alignment
PlanCompare current coverage, target packages, and catalog alignment for Acme Corp.
Search opportunities...
Target uplift
+$7,023
Planned pipeline MRR
Whitespace
+$27,350
3 unassigned groups
Licensing gap
+$22,350
107 unlicensed seats
PackageAgreementCurrentTarget
Managed Services+++
ExtrasAdd-OnManaged ServicesVIP Support$2,500/mo10 users x $250/moSuggestedVIP Support$23,750/mo
Business ContinuityBDR ServiceAdvanced$995/moFlat fee+
Cybersecurity ServicesManaged ServicesStandard$3,650/mo73 users x $50/moSuggestedStandard$4,750/mo
vCISOAdd-OnManaged ServicesStandard$4,500/moFlat feeSuggestedAdvanced$9,500/mo
License optimization
Spot unused and duplicate licenses before renewal time so the MSP can lead with savings and clarity.
Cross-client intelligence
See patterns across the client base and turn them into stronger benchmarking and advisory conversations.
New strategic entry point
Add SaaS landscape and AI adoption to the customer success story alongside hardware, security, and budgeting.
SEE IT LIVE
Turn software usage into a smarter client strategy.
See how SaaS Management helps your team quantify waste, surface AI adoption, and lead more credible renewal and governance conversations.