ScalePad
Backup Radar

Backup truth without the noise.

Every backup. Every client. Every night. Backup Radar runs silently in the background — catching failures before clients notice, cutting alert noise by 90%, and giving your team back the hours to do work that actually moves relationships forward.

THE SILENT HERO

The best backup monitoring is invisible.

Clients should not have to think about backups, and your team should not have to drown in raw status logs to keep that true. Backup Radar catches the failures that matter, including the jobs that never ran at all, so protection stays quiet until something genuinely needs attention.

Backup Radar monitoring dashboard showing backup health status across protected systems.
3.01M+
Backups monitored
234+
Integrations supported
90%
Fewer non-urgent alerts

MONITOR · ACT · PROVE

One backup view. One SLA truth.

Backup Radar helps MSPs monitor every vendor, trigger action on SLA breaches instead of alert storms, and prove protection to clients and auditors.

Backup Radar dashboard with backup success and failure charts.

01

Monitor every vendor from one place

Backup Radar normalizes success, fail, warning, and no-result statuses across supported backup products in one dashboard, so your team never has to juggle portals to know what actually ran.

  • Supported backup products from TAP
  • Centralized multi-vendor dashboard
  • No-result detection
  • 10-year backup history retention

02

Act on SLAs, not raw logs

Define what good looks like per client, then let Backup Radar evaluate jobs against that SLA. Tickets only fire when a real threshold is breached or at risk, with grouping and closure logic that keeps the queue clean.

  • Backup Plans wizard
  • SLA-based alerting
  • RPO mapping
  • Intelligent ticket logic

03

Prove protection to clients and auditors

Backup Radar keeps the evidence trail and reporting layer that most backup tools never prioritize. That means stronger QBR proof, cleaner audit conversations, and fewer moments where clients have to ask if their backups are really working.

  • Client-friendly branded reports
  • Shareable dashboards
  • ControlMap compliance evidence feed
  • Operational proof beyond the backup app

BACKUP RADAR × LIFECYCLE MANAGER × CONTROLMAP

Silent in the background. Visible in every QBR.

Backup health is a customer success signal. Persistent SLA failures belong in the client conversation, not in a monitoring silo. Backup Radar surfaces those failures before anyone else notices, Lifecycle Manager turns them into visible roadmap risk, and ControlMap uses the evidence to support compliance controls. Your clients do not wonder whether backups ran. You already know, and you already have a plan.

Backup Radar reporting view summarizing backup visibility for client conversations.

INTEGRATIONS

The most connected backup monitoring built for MSPs.

Backup Radar covers the long tail of real MSP backup stacks while still connecting the PSA workflows and suite handoffs that make the signal useful.

234+
integrations supported
Backup Radar backup integrations grid with supported vendors.

PARTNER VOICE

With Backup Radar, we were able to fill the gap or fix it before something bad happened… It's like a silent hero working at night. It's helped a lot to prevent many, many catastrophic situations.
Olivier Martin
Strategic Partnerships Manager, ited

See your backup truth

Catch failures before your clients do.

Give your team the one backup signal that matters and leave the rest of the noise where it belongs.

FAQ

Backup Radar FAQ

Answers to common questions from MSP teams evaluating Backup Radar.

  • What is ScalePad Backup Radar?
    ScalePad Backup Radar is backup monitoring and reporting software for MSPs. It centralizes backup status, SLA visibility, ticket automation, and client-ready reporting across many backup tools.
  • Which backup tools does Backup Radar monitor?
    Backup Radar supports a large backup integration ecosystem, helping MSPs monitor backup results from many vendors in one operational view.
  • How does Backup Radar reduce backup alert noise?
    Backup Radar helps normalize backup results, identify missed or failed jobs, automate ticket workflows, and focus technicians on backup issues that need action.
  • Can Backup Radar help prove backups are working?
    Yes. Backup Radar provides centralized reporting, SLA tracking, compliance reporting, and client-ready backup proof so MSPs can show protection status before clients ask.
  • Does Backup Radar integrate with PSA tools?
    Yes. Backup Radar integrates with PSA platforms to support ticket automation, backup workflow management, and service team visibility.
  • How does Backup Radar help with compliance reporting?
    Backup Radar helps MSPs document backup performance, SLA adherence, missed jobs, and protection status in reports that support compliance and client review conversations.
  • How does Backup Radar fit into an MSP Customer Success motion?
    Backup health is a client outcome. Backup Radar gives MSPs backup proof that can feed QBRs, risk conversations, compliance reviews, and renewal value summaries.