Security awareness data is only valuable when clients can understand what it means and what to do next.
With the INFIMA integration in Lifecycle Manager, MSPs can move beyond tracking training activity and turn security awareness and phishing data into client-ready reporting that highlights human risk and shows measurable progress over time.
From Visibility to Reporting
Security awareness training is a core part of most MSP security offerings, but reporting on it often means pulling training completion, phishing results, and user risk together by hand. That adds work, and it makes the story hard to tell consistently across clients.
Lifecycle Manager closes that gap. Once connected, Lifecycle Manager syncs your INFIMA security awareness data and presents it in a structured format that's ready for client conversations.
What the Integration Delivers
The INFIMA integration powers a dedicated Deliverables report in Lifecycle Manager, built for communicating security awareness performance.
This report includes:
- Training status and completion
- Phishing simulation results and click rates
- Client-level training and phishing performance
- User-level training and phishing activity
- Areas of risk that may need follow-up
Because the data comes directly from INFIMA, every report reflects your clients' current human risk picture each time the integration syncs.
Built for Client Conversations
The INFIMA Deliverable report is designed to be presented, not just viewed.
With Lifecycle Manager, you can:
- Explore reports as interactive pages with filters and drill-downs
- Spotlight high-risk users and areas that need attention
- Export branded PDFs with optional executive summaries
- Connect findings to recommended initiatives and roadmaps
- Deliver consistent, professional reporting across every client
That makes it easier to move from raw metrics to productive conversations about risk, accountability, and improvement.
Why It Matters
Security awareness results are easier to act on when they're connected to the broader client relationship.
With INFIMA in Lifecycle Manager, you can:
- Reduce time spent preparing security awareness reports
- Demonstrate the value of your training programs
- Show measurable improvement over time
- Make human risk easier for clients to understand
- Turn security data into clear recommendations and next steps
Next Step
Connect INFIMA by signing into Lifecycle Manager and adding the INFIMA integration from Integrations. For setup details, see Integrating with INFIMA.