Introducing the ScalePad Core API

Now Available in Beta

We’re excited to announce the beta launch of the ScalePad Core API: a new way for ScalePad Partners to access, share, and act on their data directly within their own workflows and tools.

The Core API is designed to give you greater flexibility with the data you already manage in ScalePad. Whether you’re building custom dashboards or reporting, connecting to internal systems, or automating client workflows, the Core API gives you the power to make it happen.

What you can do today

During beta, Partners will be able to:

• Retrieve asset data, including warranty details. We’ve come a long way since Warranty Master but we remember our roots!
• Connect ScalePad data with client records in your existing tools. Data like:
  • Clients
  • Contacts
  • Contracts
  • Hardware Assets
  • Members
  • SaaS
  • Tickets
  • Opportunities
  • And of course, active hardware lifecycle records from Lifecycle Manager
• Filter, sort, and paginate data for flexible queries
  

Because this is a beta, you will see some limitations. The beta API is read-only, but more functionality is planned for the full API release, including scoping and read-write capabilities. Additional endpoints will be added to the documentation as we move forward towards a full release; check back frequently, as you’ll see more and more added.

Please see our FAQ at scalepad.com/API for more information, or read our full documentation at developer.scalepad.com. 

Getting started

It only takes a few minutes to start working with the Core API:

1. Sign in to the ScalePad Hub.
2. Click API (BETA) on the top menu.
3. Create a new API key: give it a name, set the expiry (default is two years), hit the + Generate button, and copy it for use.

Note that the keys are per-user, not per account, so you’ll have to have administrator permissions. Our Help Center has this article to help you get set up.

Learn more about how to get started with the aptly named Getting Started section right in our API documentation found at developer.scalepad.com. 

What’s next

This beta is just the beginning for API connectivity with ScalePad. We’re working on expanding endpoint coverage, and enabling scoping and read-write functionality as mentioned above. Your feedback will help us shape the roadmap, so we’d love to hear what you build and what you’d like to see next.

Please join us on our Community site; we’ve set up an API discussion area for ScalePad Partners to share what they’re building and to pick up tips and best practices from others. Leave us a comment and tell us what you think.

Build with the ScalePad Core API today

Generate your first API key and start experimenting with your data. We can’t wait to see what you create. 

Final note: the Core API is available exclusively to ScalePad Partners. If you’re not a Partner yet, join us for a demo to get started, or join our Product team live at one of our upcoming October Product Studio sessions to learn more.