ScalePad

Resources

Product Updates

Release notes, product improvements, integrations, and platform work from across ScalePad.

109 updates
SimpleSAT + LM
IntegrationIntegrationFeb 11, 2026

Analytics Update: New CSAT integration + Client Engagement for Each Client

MSPs already have plenty of signals that suggest how a client feels, such as aging hardware, recurring issues, slower-than-average ticket resolution, and more. But those signals don’t tell the full story.

Lifecycle ManagerCustomer Success
Ignition 2026 headline banner
FeaturePlatform / APIJan 29, 2026

Everything we announced at Ignition 2026

Ignition 2026 was ScalePad’s future-focused virtual gathering built around this year’s theme: Success Unlocked and the idea that MSPs who stay ahead of changing compliance demands, rising customer expectations, and prac…

Lifecycle ManagerQuoterIgnition 2026
Deliverables Launch Blog Header
FeatureProductJan 29, 2026

Own the QBR with the new Deliverables in Lifecycle Manager X

QBRs and strategic reviews should be the moment you elevate the conversation. They are your opportunity to align on goals, show progress, and agree on what comes next.

Lifecycle ManagerCustomer Success
Lifecycle Manager + Liongard integration
IntegrationIntegrationDec 16, 2025

New integration: Liongard + Lifecycle Manager

We’ve launched a new integration with Liongard that makes it easier than ever to keep your asset lists accurate and actionable in Lifecycle Manager, especially for managed Chromebooks.

Lifecycle ManagerAutomation
Opportunity Sync is Here and HaloPSA Integration Just Got a Lot Better
IntegrationIntegrationNov 24, 2025

Opportunity Sync is Here and HaloPSA Integration Just Got a Lot Better

Lifecycle Manager now turns roadmap conversations into PSA opportunities, with stronger HaloPSA integration to reduce admin work and improve follow-through.

Lifecycle ManagerCustomer Success
Lifecycle Manager and LogicMonitor logos
IntegrationIntegrationOct 28, 2025

New RMM Integration: Logic Monitor + Lifecycle Manager

Networking is the backbone of every client environment, yet it’s the least consistently tracked asset class across most asset management tools. That’s exactly where Lifecycle Manager stands out.

Lifecycle ManagerAsset Lifecycle
LCI to LMX Assessment Template Migration
FeatureProductOct 17, 2025

LCI to LMX Assessment Template Migration

Bring your existing assessment templates from Lifecycle Insights (LCI) into Lifecycle Manager X (LMX) in a few clicks.

Lifecycle ManagerAsset Lifecycle
New in Lifecycle Manager X PDFs in Deliverables, Assessment Imports and Initiative to Meeting Links
FeatureProductOct 7, 2025

New in Lifecycle Manager X PDFs in Deliverables, Assessment Imports and Initiative to Meeting Links

We’re excited to share three updates that make it easier than ever to prepare, deliver, and personalize client conversations in Lifecycle Manager X.

Lifecycle ManagerAsset Lifecycle
Lifecycle Manager X Launch Banner
FeatureProductAug 26, 2025

The First Customer Success Platform for MSPs Is Here

The MSP industry has come a long way from the early days of break-fix. What started as a reactive, service-driven model has evolved into a more proactive and strategic discipline.

Lifecycle ManagerCustomer Success
Lifecycle Insights logo above the HaloPSA logo indicating an integration between the two products
IntegrationIntegrationMay 28, 2025

Lifecycle Insights – Enhanced HaloPSA Integration: Contracts Support

Lifecycle Insights added HaloPSA contract support so MSPs can bring contract context into planning, reporting, and customer conversations.

Lifecycle ManagerCustomer Success
Lifecycle Insights logo above the HaloPSA logo indicating an integration between the two products
IntegrationIntegrationApr 15, 2025

Lifecycle Insights – Enhanced HaloPSA Integration

HaloPSA shops using Lifecycle Insights, the ScalePad Lifecycle Insights development team has what you need – a revamped and vastly improved integration with HaloPSA that will speed your team’s workflow by allowing you

Lifecycle ManagerCustomer Success
Windows 11 Readiness Just Got Easier in Lifecycle Manager
FeatureProductMar 31, 2025

Windows 11 Readiness Just Got Easier in Lifecycle Manager

Windows 11 is coming fast, so is your plan to handle it. We're excited to launch Windows 11 Insight in Lifecycle Manager, a new feature that gives you a clear view of which devices are eligible for upgrade and which.

Lifecycle ManagerAsset Lifecycle