ScalePad

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Product Updates

Release notes, product improvements, integrations, and platform work from across ScalePad.

118 updates
Lifecycle Insights logo above the HaloPSA logo indicating an integration between the two products
IntegrationIntegrationMay 28, 2025

Lifecycle Insights – Enhanced HaloPSA Integration: Contracts Support

Lifecycle Insights added HaloPSA contract support so MSPs can bring contract context into planning, reporting, and customer conversations.

Lifecycle ManagerCustomer Success
Backup Radar logo and Redstor logo announcing latest backup monitoring integration
IntegrationIntegrationMay 22, 2025

Integrate Backup Radar and Redstor to Simplify Backup Oversight

In the modern MSP stack, backups are table stakes, but making sure you have full proactive oversight is the real differentiator.

Backup RadarBackup
Compliance Health Reports Now Available in ControlMap
FeatureSecurity / ComplianceMay 1, 2025

Compliance Health Reports Now Available in ControlMap

You can now generate polished, client-facing reports directly from the Executive Dashboard in ControlMap.

ControlMapCompliance
ScalePad Achieves SOC 2 Type II and ISO 27001 Compliance
FeatureSecurity / ComplianceApr 22, 2025

ScalePad Achieves SOC 2 Type II and ISO 27001 Compliance

ScalePad is proud to announce SOC 2 Type II and ISO 27001 compliance certifications for its products Lifecycle Manager, Lifecycle Insights, Backup Radar, ControlMap, and newly certified for 2025, Quoter.

ControlMapQuoterCompliance
Lifecycle Insights logo above the HaloPSA logo indicating an integration between the two products
IntegrationIntegrationApr 15, 2025

Lifecycle Insights – Enhanced HaloPSA Integration

HaloPSA shops using Lifecycle Insights, the ScalePad Lifecycle Insights development team has what you need – a revamped and vastly improved integration with HaloPSA that will speed your team’s workflow by allowing you

Lifecycle ManagerCustomer Success
FedRAMP Moderate equivalency badge representing ControlMap's progress toward U.S. government-grade cybersecurity compliance, supporting
FeatureSecurity / ComplianceApr 14, 2025

FedRAMP Authorization Coming to ControlMap

We’re excited to announce that ControlMap, currently SOC 2 audited and ISO 27001 certified annually, has begun the process to expand its security posture to include FedRAMP Moderate equivalency.

ControlMapCompliance
ControlMap Selected for the GTIA Trustmark Cybersecurity Program
FeatureSecurity / ComplianceApr 2, 2025

ControlMap Selected for the GTIA Trustmark Cybersecurity Program

We’re excited to announce that ControlMap has been selected by GTIA (formerly CompTIA) as a featured platform in their GTIA Cybersecurity Trustmark Program.

ControlMapCompliance
Character standing to the right hold up a screenshot of ControlMap's all-new executive dashboard.
FeatureSecurity / ComplianceApr 1, 2025

ControlMap: New Executive Dashboard

ControlMap’s new Executive Dashboard gives MSPs a high-level view to streamline compliance, track progress, and scale services.

ControlMapCompliance
Windows 11 Readiness Just Got Easier in Lifecycle Manager
FeatureProductMar 31, 2025

Windows 11 Readiness Just Got Easier in Lifecycle Manager

Windows 11 is coming fast, so is your plan to handle it. We're excited to launch Windows 11 Insight in Lifecycle Manager, a new feature that gives you a clear view of which devices are eligible for upgrade and which.

Lifecycle ManagerAsset Lifecycle
Man carrying oversized files representing updated reports for ScalePad Cognition360.
EnhancementProductMar 14, 2025

Cognition360 March 2025 updated reports

Cognition360 added updated reports to help MSPs review operational trends, client performance, and ConnectWise PSA data with clearer reporting workflows.

Cognition360Reporting
Man with a checklist with checked items in the background, representing a new default Quote List view for Quoter.
FeatureProductMar 4, 2025

Quoter New Default Quotes List

As people of culture (or possibly aging Simpsons fans), I’m sure you are already aware that default is the two sweetest words in the English language.

QuoterQuoting
Backup Radar logo with the Redstor logo underneath it to announce a new integration between Backup Radar and Redstor
IntegrationIntegrationFeb 20, 2025

New integration partnership brings modernity to the MSP BCDR ecosystem

A partnership forged out of the desire to give MSPs something new, next-generation, and revolutionary in the BCDR space, the pairing of Slide and Backup Radar is a big deal for MSPs.

Backup RadarBackup