ScalePad

Resources

Product Updates

Release notes, product improvements, integrations, and platform work from across ScalePad.

100 updates
Maritime security shield artwork for ControlMap 33 CFR Part 101 framework support.
FeatureProductMay 27, 2026

ControlMap Adds Maritime Security 33 CFR Part 101 Framework Support

ControlMap now supports Maritime Security 33 CFR Part 101, helping MSPs assess requirements, assign work, track progress, and manage evidence.

ControlMapCompliance
Lifecycle Manager SaaS Management — Turn SaaS Insight Into Strategic Impact
FeatureProductMay 21, 2026

New in Lifecycle Manager Pro: SaaS Management Is Now Available

SaaS Management is now included in Lifecycle Manager Pro at no extra cost. Get full visibility into every client's SaaS and AI usage to reduce waste, manage risk, and lead strategic conversations.

Lifecycle ManagerSaaS Management
Lifecycle Manager brand hero banner on a green gradient background, with the logo and the slogan; includes a cropped screenshot of the
FeatureProductMay 15, 2026

New in Lifecycle Manager Pro: Assessments Are Now Available Across Every Client

For MSPs, assessments are one of the fastest ways to uncover risk, identify project opportunities, prove progress over time and drive strategic client conversations.

Lifecycle ManagerCustomer Success
Green hero banner featuring the Lifecycle Manager logo with partner logos HALO PSA, Autotask, and SmileBack; center shows a CSAT dashboard
FeatureProductApr 24, 2026

New Lifecycle Manager CSAT Integrations: SmileBack, Autotask, & Halo

MSPs already have plenty of signals that suggest how a client feels—aging hardware, recurring issues, slower-than-average ticket resolution, and more. But those signals don’t tell the full story.

Lifecycle ManagerCustomer Success
ControlMap AI product update header artwork
FeatureProductApr 14, 2026

ControlMap AI Beta Is Now Available

ControlMap AI brings contextual AI assistance into ControlMap to help MSPs move compliance work forward with draft content, recommendations, and guided next steps.

ControlMapCompliance
Backup Plans Are Now Available in the U.S.
FeatureProductMar 25, 2026

Backup Plans Are Now Available in the U. S.

This is a big step in the rollout of a better way to manage backup monitoring in Backup Radar.

Backup RadarBackup
Autotask Product Bundle Support in Quoter
EnhancementProductFeb 24, 2026

Autotask Product Bundle Support in Quoter

If your MSP “lives in PSA bundles,” quoting can quickly turn into a frustrating choice: rebuild bundles in a separate tool, or give up on a modern quoting experience to keep billing and contracts accurate.

QuoterQuoting
Deliverables Launch Blog Header
FeatureProductJan 29, 2026

Own the QBR with the new Deliverables in Lifecycle Manager X

QBRs and strategic reviews should be the moment you elevate the conversation. They are your opportunity to align on goals, show progress, and agree on what comes next.

Lifecycle ManagerCustomer Success
Cognition360 screenshots on a red background representing the 2025 December Update.
EnhancementProductDec 17, 2025

Cognition360 December 2025 Updated Reports

As a cold chill settles upon the north of the land, the moonless solstice approaches with the nights growing ever longer… the ScalePad team has our last updates of the year for Cognition360!

Cognition360Reporting
Illustration showing a quote section being dragged and dropped to reposition it, representing the drag-n-drop functionality of Quoter's
EnhancementProductNov 7, 2025

Drag ‘n’ Drop Quote Templates

We’ve rolled out improvements to Quoter’s Quote Templates that make building and editing quotes faster and more intuitive.

QuoterQuoting
Stylized graphic of Quoter New Reporting showing horizontal bar charts on a screen, set on a fuchsia background.
FeatureProductOct 21, 2025

Quoter Profitability Reporting

Behind the scenes, the Quoter team has been working at improving our Reporting capabilities, and we’re ready to share our work with our Quoter Partners.

QuoterQuoting
LCI to LMX Assessment Template Migration
FeatureProductOct 17, 2025

LCI to LMX Assessment Template Migration

Bring your existing assessment templates from Lifecycle Insights (LCI) into Lifecycle Manager X (LMX) in a few clicks.

Lifecycle ManagerAsset Lifecycle