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Product Updates

Release notes, product improvements, integrations, and platform work from across ScalePad.

116 updates
Lifecycle Manager Redesign: A Faster, Smarter, More Flexible User Experience
FeatureProductJul 20, 2026

Lifecycle Manager Redesign: A Faster, Smarter, More Flexible User Experience

Discover the new look and feel of Lifecycle Manager with AI automation, at-a-glance data, and flexible workflows that help MSPs work faster and smarter.

Lifecycle Manager
ControlMap action item connected to a proposed Lifecycle Manager initiative.
FeatureProductJul 17, 2026

New in ControlMap: Turn Action Items into Lifecycle Manager Initiatives

Create or link Lifecycle Manager initiatives directly from ControlMap, helping compliance work become planned client projects without the copy-and-paste detour.

ControlMapLifecycle Manager
Quoter just got faster, smarter, and smoother
FeatureProductJul 16, 2026

Quoter just got faster, smarter, and smoother

A sleeker checkout, faster quote creation, and instant access to full quote details so MSPs can win deals faster and improve the user experience.

Quoter
ScalePad Product Update
FeatureProductJul 7, 2026

ScalePad Product Roundup: July 2026

Discover the latest ScalePad product updates for July, including AI-powered workflows, the new Client Experience beta, ControlMap automations, Quoter APIs, Backup Radar integrations, and more.

ScalePad PlatformLifecycle Manager
Lifecycle Manager: Better Planning, Better Conversations, Better Outcomes
EnhancementProductJun 25, 2026

What's New in Lifecycle Manager: Better Planning, Better Conversations, Better Outcomes

Lifecycle Manager adds monthly budgeting, roadmap exports, initiative attachments, and M365 activity insights—helping MSPs plan smarter and deliver more strategic client outcomes.

Lifecycle ManagerLifecycle InsightsInitiatives
Backup Radar evidence connected to a compliance requirement in ControlMap
FeatureProductJun 19, 2026

New Integration: Backup Radar + ControlMap

Backup Radar evidence now flows automatically into ControlMap, helping MSPs keep compliance evidence current and reduce manual exports, uploads, and repeat evidence work.

ControlMapBackup Radar
ScalePad Copilot
FeatureProductJun 15, 2026

Meet ScalePad Copilot: Your New AI Teammate for Strategic Growth

Now available in Lifecycle Manager, Copilot transforms the platform from a system of record into a system of action.

Lifecycle ManagerControlMap
ScalePad Family
FeatureProductJun 13, 2026

ScalePad Product Roundup: June 2026

Six months of ScalePad releases in one place: AI Copilots, SaaS Management, Alignment, automated Deliverables, 345 integrations, the MCP server, and the ControlMap API.

ScalePad PlatformLifecycle ManagerProduct Roundup
Maritime security shield artwork for ControlMap 33 CFR Part 101 framework support.
FeatureProductMay 27, 2026

ControlMap Adds Maritime Security 33 CFR Part 101 Framework Support

ControlMap now supports Maritime Security 33 CFR Part 101, helping MSPs assess requirements, assign work, track progress, and manage evidence.

ControlMapCompliance
Lifecycle Manager SaaS Management — Turn SaaS Insight Into Strategic Impact
FeatureProductMay 21, 2026

New in Lifecycle Manager Pro: SaaS Management Is Now Available

SaaS Management is now included in Lifecycle Manager Pro at no extra cost. Get full visibility into every client's SaaS and AI usage to reduce waste, manage risk, and lead strategic conversations.

Lifecycle ManagerSaaS Management
Lifecycle Manager brand hero banner on a green gradient background, with the logo and the slogan; includes a cropped screenshot of the
FeatureProductMay 15, 2026

New in Lifecycle Manager Pro: Assessments Are Now Available Across Every Client

For MSPs, assessments are one of the fastest ways to uncover risk, identify project opportunities, prove progress over time and drive strategic client conversations.

Lifecycle ManagerCustomer Success
Green hero banner featuring the Lifecycle Manager logo with partner logos HALO PSA, Autotask, and SmileBack; center shows a CSAT dashboard
FeatureProductApr 24, 2026

New Lifecycle Manager CSAT Integrations: SmileBack, Autotask, & Halo

MSPs already have plenty of signals that suggest how a client feels—aging hardware, recurring issues, slower-than-average ticket resolution, and more. But those signals don’t tell the full story.

Lifecycle ManagerCustomer Success