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Product Updates

Release notes, product improvements, integrations, and platform work from across ScalePad.

118 updates
Three yellow arrows pointing up like a bar chart, the centre being the longest, representing an elevated quote to cash experience for an
IntegrationSecurity / ComplianceJul 15, 2024

Enhancements to Quoter’s HaloPSA Integration

We are thrilled to announce several powerful new enhancements to our Quoter and HaloPSA integration. These updates bring improved security, expanded functionality, and greater efficiency to your workflow.

QuoterQuoting
Cognition360 July 2024 Updated Reports
EnhancementProductJul 10, 2024

Cognition360 July 2024 Updated Reports

Cognition360 has released enhancements to 4 reports that provide your MSP with improved analysis of your operations and financial measures, including two core reports.

Cognition360Reporting
ControlMap adds new Audit Enhancements
FeatureSecurity / ComplianceJul 9, 2024

ControlMap adds new Audit Enhancements

Preparing for and completing audits of frameworks and controls requires meticulous planning and execution.

ControlMapCompliance
New Framework in ControlMap: NIST AI RMF
FeatureSecurity / ComplianceJun 11, 2024

New Framework in ControlMap: NIST AI RMF

ControlMap now supports the NIST AI Risk Management Framework, enabling MSPs to support cybersecurity programs related to AI.

ControlMapCompliance
New Framework in ControlMap: DORA
FeatureSecurity / ComplianceJun 11, 2024

New Framework in ControlMap: DORA

ControlMap now supports the Digital Operational Resilience Act, enabling MSPs to implement cybersecurity programs for financial institutions operating within the European Union.

ControlMapCompliance
New ControlMap Integration: ThreatMate
IntegrationSecurity / ComplianceMay 31, 2024

New ControlMap Integration: ThreatMate

Maintaining security to defend against cybersecurity threats is a never-ending process. MSPs have to continually monitor networks, assets, and more for vulnerabilities and close any gaps they find.

ControlMapCompliance
New Framework: NYDFS Cybersecurity Regulation
FeatureSecurity / ComplianceMay 21, 2024

New Framework: NYDFS Cybersecurity Regulation

ControlMap now supports the NYDFS Cybersecurity Regulation, enabling MSPs to tailor cybersecurity programs for clients operating under the New York State Department of Financial Services jurisdiction.

ControlMapCompliance
Introducing Lifecycle Manager for Client Engagement
FeatureProductMay 15, 2024

Introducing Lifecycle Manager for Client Engagement

Meet the new Lifecycle Manager — a unified place to assess, plan, implement, and measure meaningful changes for your clients.

Lifecycle ManagerAsset Lifecycle
ControlMap upgrades the MSP Dashboard
FeatureSecurity / ComplianceMay 2, 2024

ControlMap upgrades the MSP Dashboard

At ScalePad, we're constantly striving to equip our MSP partner community with the tools they need to excel in managing cybersecurity compliance.

ControlMapCompliance
Streamline Ticketing with a New Backup Radar PSA Integration, HaloITSM
IntegrationIntegrationApr 22, 2024

Streamline Ticketing with a New Backup Radar PSA Integration, HaloITSM

Ticketing integration is one of the features our Partners love about Backup Radar; making your team’s ticketing workflow quicker and easier while integrating with your preferred PSA is a Backup Radar claim to fame!

Backup RadarIntegration
ControlMap | March 2024 Rollup
MaintenanceSecurity / ComplianceApr 11, 2024

ControlMap | March 2024 Rollup

Cybersecurity compliance is a moving target, and we're committed to helping our Partners navigate the complex landscape with confidence.

ControlMapCompliance
New ControlMap Integration: BreachSecureNow
IntegrationSecurity / ComplianceApr 2, 2024

New ControlMap Integration: BreachSecureNow

Quiz time: What is the biggest security risk for organizations? You guessed it: employees.

ControlMapCompliance