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Product Updates

Release notes, product improvements, integrations, and platform work from across ScalePad.

118 updates
ScalePad adds Microsoft Surface PCs to its Assurance Service
FeatureProductApr 2, 2024

ScalePad adds Microsoft Surface PCs to its Assurance Service

ScalePad now supports Microsoft Surface PCs as part of its Workstation Assurance extended warranty service inside Lifecycle Manager for US-based Partners.

Lifecycle ManagerCustomer Success
Connect HaloPSA and Backup Radar with a new API Integration
IntegrationIntegrationMar 20, 2024

Connect HaloPSA and Backup Radar with a new API Integration

Making informed IT investment decisions can be challenging for any business. MSPs need to know their clients to help them make the right call.

Backup RadarBackup
New Framework: NIST CSF 2.0
FeatureSecurity / ComplianceMar 19, 2024

New Framework: NIST CSF 2.0

Fact: NIST CSF has been the second-most used framework within ControlMap (just behind CIS Controls). This framework has been a pioneer in security compliance and is frequently the topic of conversation with our partners.

ControlMapCompliance
Cognition360 Q1 2024 Updated Reports
EnhancementProductMar 18, 2024

Cognition360 Q1 2024 Updated Reports

Cognition360 has released 7 enhanced reports that provide your MSP with improved analysis of your operations and financial measures, leading to improved efficiency and profitability… but you have to ask for them to get.

Cognition360Reporting
New ControlMap Integration: Duo Security
IntegrationSecurity / ComplianceMar 14, 2024

New ControlMap Integration: Duo Security

ScalePad is excited to announce a new addition to ControlMap's array of integrations: Duo Security, now part of Cisco.

ControlMapCompliance
New ControlMap Frameworks: IASME
FeatureSecurity / ComplianceMar 6, 2024

New ControlMap Frameworks: IASME

Attention to all UK-based MSPs! We’ve added two new frameworks within the ControlMap platform for your market.

ControlMapCompliance
Lifecycle Insights Hook Security
IntegrationSecurity / ComplianceJan 11, 2024

Lifecycle Insights Now Integrates With Hook Security

ScalePad is excited to announce that Lifecycle Insights Partners now have a way to help their clients reduce the possibilities of security breaches through integrating with Hook Security.

Lifecycle ManagerAsset Lifecycle
New ControlMap Framework: CJIS
FeatureSecurity / ComplianceDec 20, 2023

New ControlMap Framework: CJIS

IT industry professionals understand the growing significance of effectively managing, sharing and storing sensitive data and information.

ControlMapCompliance
Personalize Client Engagements with Customizable Hardware Reports
EnhancementProductDec 13, 2023

Personalize Client Engagements with Customizable Hardware Reports

Making informed IT investment decisions can be challenging for any business, so MSPs need to know their clients to help them make the right call.

Lifecycle ManagerCustomer Success
Lifecycle Manager now integrates with BreachSecureNow
IntegrationIntegrationDec 4, 2023

Lifecycle Manager now integrates with BreachSecureNow

Lifecycle Manager now integrates with Breach Secure Now, helping MSPs include security awareness and employee risk context in client planning.

Lifecycle ManagerAsset Lifecycle
ControlMap Now Integrates With Nodeware
IntegrationSecurity / ComplianceNov 30, 2023

ControlMap Now Integrates With Nodeware

Need complete visibility of your network assets and vulnerabilities? There are many tools and resources MSPs can leverage to scan their network environments.

ControlMapCompliance
Backup Radar Expands Dropsuite Integration
IntegrationIntegrationNov 28, 2023

Backup Radar Expands Dropsuite Integration

Backing up and managing your clients’ data is a must for every MSP. For many, Dropsuite is the go-to solution to keep email, Microsoft 365, Quick Books, and Google Workspace backed up and accessible.

Backup RadarBackup