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ScalePad SaaS ManagerScalePad SaaS Manager

Know what software and AI your clients actually use. Pay per endpoint.

ScalePad SaaS Manager

$1/endpoint

Starting at $250/mo for 250 endpoints

Built for MSPs who need evidence of real software usage, not another install list.

  • See real usage across desktop apps, browser-based SaaS and AI tools
  • Track Shadow AI by app, user and department
  • Surface unauthorized apps, ranked by risk
  • Flag apps missing SOC 2, SOC 1, HIPAA, GDPR or ISO 27001 evidence
  • Find unused apps before the renewal date
  • Deploy silently through your RMM on Windows and macOS

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Built for software accountability.

With SaaS Manager, identify waste, uncover shadow IT, monitor AI adoption, and guide smarter renewal and governance decisions all within one workflow.

Usage visibility

Desktop application usage

See which installed apps are opened, by whom and for how long.

ScalePad SaaS Manager

✓Included

Browser-based SaaS discovery

Catch the web-only tools that never install on an endpoint or reach your RMM.

ScalePad SaaS Manager

✓Included

Usage trends

Track unique users, interactions and period-over-period change for every app.

ScalePad SaaS Manager

✓Included

Drilldowns

Break usage down by app, category, user and department, per client or across clients.

ScalePad SaaS Manager

✓Included

AI & shadow IT

Shadow AI tracking

Follow AI adoption, including ChatGPT, Copilot, Claude and Gemini, by user and department.

ScalePad SaaS Manager

✓Included

Unauthorized app detection

Surface apps running outside approved policy, with category, user count and risk level.

ScalePad SaaS Manager

✓Included

New apps this month

Spot newly adopted tools before they become part of the stack.

ScalePad SaaS Manager

✓Included

Governance & compliance

Approvals

Approve or unapprove apps individually or in bulk, once for every client.

ScalePad SaaS Manager

✓Included

Notes and audit trail

Record the reason behind each decision and keep a reviewable history.

ScalePad SaaS Manager

✓Included

Compliance gap flags

Flag apps that can't show SOC 2, SOC 1, HIPAA, GDPR or ISO 27001 evidence.

ScalePad SaaS Manager

✓Included

Renewals & client reporting

Unused and underused apps

Bring a dormant-software list into every renewal conversation.

ScalePad SaaS Manager

✓Included

Client deliverables

Pull SaaS usage straight into QBR-ready deliverables.

ScalePad SaaS Manager

✓Included

CSV export

Take filtered lists into tickets, reviews and remediation plans.

ScalePad SaaS Manager

✓Included

Deployment & privacy

RMM deployment

One lightweight agent plus a browser extension, pushed silently with a per-client script.

ScalePad SaaS Manager

✓Included

Privacy-first collection

App and domain-level usage only. No keystrokes, screenshots or in-app content.

ScalePad SaaS Manager

✓Included

FAQ

SaaS Manager pricing FAQ

Quick answers about billing, endpoints, trials and what's included.

  • How is SaaS Manager priced?
    $1 per endpoint, with a 250-endpoint minimum. Every feature on this page is included at that price, with no separate tiers.
  • What counts as an endpoint?
    A Windows or macOS device with the SaaS Manager agent deployed and reporting usage.
  • Can I add endpoints as I grow?
    Yes. Add endpoints as you roll SaaS Manager out to more clients and devices. There's no need to buy in fixed blocks.
  • Can I try SaaS Manager for free?
    Yes. ScalePad includes SaaS Manager on up to 50 endpoints, so you can deploy it to your own environment or a pilot client before you buy.
  • Do I need ScalePad CS to use SaaS Manager?
    No. SaaS Manager is sold as its own product. If you also run ScalePad CS, SaaS usage sits alongside the rest of the client plan in deliverables and QBRs.
  • What data does SaaS Manager collect?
    Which applications are used, by whom and for how long, tracked at the domain level for web apps. It never captures keystrokes, screenshots or anything inside an application, and it never blocks apps.
  • Can I share SaaS insights with clients?
    Yes. Add a SaaS Manager section to any Deliverable to show usage over the last week, month or quarter. It covers AI, unauthorized, unused and risky app counts plus a 12-month trend, and it carries through to presentations and PDFs.