
The First Customer Success Platform for MSPs Is Here
The MSP industry has come a long way from the early days of break-fix. What started as a reactive, service-driven model has evolved into a more proactive and strategic discipline.
Resources
Release notes, product improvements, integrations, and platform work from across ScalePad.

The MSP industry has come a long way from the early days of break-fix. What started as a reactive, service-driven model has evolved into a more proactive and strategic discipline.

Quoter’s ConnectWise PSA improvements create cleaner opportunities, reduce manual edits, and give MSP teams stronger recurring line-item margin visibility.

Our all-new drag-and-drop Line Item Editor is ready for the world, and creating quotes in Quoter is about to get even easier and more intuitive. You now have the capability to:

We're excited to roll out three powerful enhancements in Quoter: two in our Quote List, and one to Quote Reminders.

There are a whole lotta updated reports and data models for Cognition360 – ten of them! Lot to go through, a lot to unpack, and a whole lot that you’re going to want for your organization.

Windows 11 is coming fast, so is your plan to handle it. We're excited to launch Windows 11 Insight in Lifecycle Manager, a new feature that gives you a clear view of which devices are eligible for upgrade and which.

Cognition360 added updated reports to help MSPs review operational trends, client performance, and ConnectWise PSA data with clearer reporting workflows.

As people of culture (or possibly aging Simpsons fans), I’m sure you are already aware that default is the two sweetest words in the English language.

We're making pushing quotes to integrations more flexible by including a per-status push toggle.

Quoter added API endpoints for templates and quotes, giving partners more ways to automate quoting workflows and connect Quoter with internal tools.

We just released enhancements to four reports for Cognition360, providing your MSP with improved analysis of your operations and financial situation.

From within any ScalePad account, users can seamlessly navigate to their other subscriptions. Partners only need to click the Bento Box menu in the top nav to quickly open any of their other subscribed apps.