ScalePad presents its second-annual MSP Trends Report exploring the top trends of 2025 based on a survey of 1300+ MSPs. Find out how high-performers are navigating customer success this year.
When David Mercer got a call from one of his clients, he heard their printers weren’t working. It seemed like an easy problem to fix, until he found out why. The client had moved to a new location without telling...
Successful Managed Service Providers (MSPs) track countless IT hardware assets for their clients. Laptops, servers, networking gear — the list goes on and on. As you scale your business and onboard more clients, managing these assets can get overwhelming. The good...
Do you still spend hours each week updating an asset tracking spreadsheet? You’re not alone. Many MSPs rely on manual tools and spreadsheets to keep track of their devices. But this outdated method takes way too much time and leads...
A key responsibility for MSPs is to plan for IT improvements and share those plans with their clients. These conversations can look very different depending on the client’s and MSPs maturity level. For emerging MSPs and less mature clients, IT...
Introducing Lifecycle Manager Essentials At ScalePad, we’re always listening to what you, our MSP partners, have to say. Over the past year, one topic kept coming up: pricing for Lifecycle Manager. It’s a conversation we’ve followed closely (yes, even on...
For many MSPs across the industry, disposing of assets at the end of their lifespan can take too much time and money. Often, disposal is not incorporated into the assert lifecycle plans and left to be done manually by the...
MSPs have to deal with disposing of hardware, but may not realize just how important the process of disposal really is. At the same time, cybersecurity has become a priority for MSPs of all sizes. MSPs maintain backups, hardware, and...
