Virtual CIOs

Get clients on board with your strategic planning

ScalePad's MSP software suite has the tools for vCIOs to identify risks and opportunities, create technology plans, prepare budgets, and communicate effectively with clients.

What do MSP vCIOs Need to Know?

A better way to plan ahead

Get accurate and up-to-date asset, warranty, and backup information for budget and project planning with clients. Build Roadmaps with Lifecycle Manager to help clients plan upgrades strategically and track progress with easy-to-read, white-label reports.

Extend the life of client hardware and software

Lifecycle Manager’s warranty monitoring and renewal features provide MSPs accurate information while saving hours of manual warranty lookup time. With in-platform warranty quoting, markup, procurement, and service requests you can help your clients’ investments last longer.

Keep clients ahead of the curve

Ensure clients don’t fall behind industry standards. Our industry-first Digital Maturity Index™ (DMI™) gives vCIOs an unbiased score for each client. Share scores with clients on Scorecards that leverage data from asset and backup monitoring to easily show clients the gaps in their infrastructure.

Find the gaps in an MSPs tools and resources

Through asset and backup reporting, easily determine where gaps exist in your operations and work with leadership to address those areas. Build more efficient processes with modern hardware and software.

Key benefits for MSP vCIOs

Become a trusted advisor

With data from Lifecycle Manager and Backup Radar, have the tools and resources to help you be a proactive advisor for your clients.

Monitor all your backups in one place

With multiple clients on the go, you need one place to ensure their backups are completed. Backup Radar makes it easy to see it all.

Bridge technology and business planning

Use Scorecards, Roadmaps, and reports to integrate tech and business planning, creating more efficient and proactive workflows.

How ATG uses Lifecycle Manager to grow and maintain MSP revenue

Read the case study

Giving your team the tools to succeed

Lifecycle Manager

Identify risks and opportunities in client environments
Plan and prioritize technology plans
Communicate on client terms with Roadmaps and Reports
Integrated with 30+ MSP tools and 40+ OEMs to automatically update data

Explore Now

Backup Radar

Centralize oversight of backups
Consolidate ticket workflow
Easily catch any failed or missed backups
Expand your reporting and compliance
 

Explore Now

Want to learn more?

Growing the Non-Technical Side of an MSP

Learn how to grow your MSP to over $1.6 million in just 4 years by watching our MasterClass webinar. Gain insight into the non-technical part of your business that needs improving.

Watch Webinar

FAQ

What is a Virtual CIO (vCIO)?

A Virtual CIO (vCIO) is a strategic IT advisor who works with clients to align technology with business goals. For Managed Service Providers (MSPs), a vCIO provides planning, budgeting, and consulting services—helping clients make informed technology decisions.

How can ScalePad help vCIOs with strategic planning?

ScalePad’s MSP software suite gives vCIOs the data and tools they need to identify risks and opportunities, build technology roadmaps, prepare accurate budgets, and communicate effectively with clients. With tools like Lifecycle Manager and Backup Radar, planning becomes more data-driven and proactive.

What kind of data can vCIOs access through Lifecycle Manager?

Lifecycle Manager provides real-time insights into:

Hardware and software assets
Warranty status and expiration
Backup coverage and health
Digital Maturity Index™ (DMI™) scoring
This information allows vCIOs to guide clients in making timely upgrade decisions and avoiding risks.