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Partner Stories

RiverRun-and-Backup-Radar
River Run was looking for a way to automate backup monitoring to prevent missed backups and maintain up-to-date coverage for all of their clients. They found that Backup Radar met that need perfectly.

Latest Case Studies

December 6, 2024
 (5 days ago)
Pittsburgh-based Advanticom is using Cognition360 to drive continuous improvement in services delivered to customers, as well as major improvements in operational efficiency and profitability. Recognized...

Cognition360

December 6, 2024
 (5 days ago)
From its head office in Woodstock, GA, Savant CTS services clients across the US ranging in size from two to 1000 seats with a full suite of...

Cognition360

December 6, 2024
 (5 days ago)
Now with more than 320 employees, NexusTek has grown rapidly to its current position as one of the top 25 MSPs worldwide. Just in the past year...

Cognition360

December 6, 2024
 (5 days ago)
From its base in Quebec, Canada, FXTI provides wide and deep consulting and managed services to both medium and large customers, with special expertise in servicing the...

Cognition360

December 6, 2024
 (5 days ago)
Within weeks of implementing Cognition360’s Team Utilization and Agreement Profitability reports, UK MSP AZTech IT Solutions has boosted technician utilization by around 20 percent and gained a...

Cognition360

December 6, 2024
 (5 days ago)
San Diego-based MSP Managed Solution’s integrated IT services create an IT journey tailored to business needs, starting with a full assessment of each customer’s current IT environment,...

Cognition360

December 6, 2024
 (5 days ago)
With over 200 customers and nearly 100 staff, Twin Cities MSP SUCCESS Computer Consulting is a thriving business with a unique approach to serving both its customers...

Cognition360

December 6, 2024
 (5 days ago)
IT Weapons is the national IT services division of Konica Minolta Canada. The company is growing fast, with more than 140 people working from offices...

Cognition360

December 6, 2024
 (5 days ago)
From its base in Waterloo Iowa, VGM Forbin is a web services and digital marketing company, now branching out strongly into IT managed services. In managing rapid...

Cognition360

September 24, 2024
 (3 months ago)
When time-consuming tasks related to managing backups start to drain an MSP’s time, there are two ways to respond: accept the status quo or seek...

Backup Radar

July 25, 2024
 (5 months ago)
When it comes to security compliance, MSPs want to keep it simple. If you work in the industry, you know how complex the pursuit of...

ControlMap

July 5, 2024
 (5 months ago)
As an MSP, Vigilant Systems faced the challenge of managing compliance services for multiple clients. Focusing on functions and workflows, they leveraged ControlMap to streamline...

ControlMap

ControlMap, Cybersecurity, Compliance, security, Network Doctor
July 2, 2024
 (5 months ago)
Some MSPs see users as the weakest link in the security chain. But not Adam Levin, CISO of New Jersey-based MSP Network Doctor. From his...

ControlMap

April 15, 2024
 (8 months ago)
With experience as an MSP for smaller businesses, Ekaru knows how important client meetings are for businesses on a small scale. With time at a...

Lifecycle Manager

April 12, 2024
 (8 months ago)
Years ago, Brendan Cosgrove sat at his desk as a colleague rushed in searching for a first-aid kit. One of his coworkers attempted to destroy...

Lifecycle Manager

April 10, 2024
 (8 months ago)
Luis Alvarez of Alvarez Technology Group uses the visual design of his asset reports to help his clients understand the state of their tech. 

Lifecycle Manager

ControlMap, Compliance, Vigilant Systems
October 23, 2023
 (1 year ago)
A compliance journey can be an overwhelming task. From the extensive red tape to high client expectations, MSPs have a ton of hurdles to overcome....

ControlMap

September 15, 2023
 (1 year ago)
Managing the growth of your business is a tough task. MSPs need to preserve or increase profitability, while also reinvesting back into their business.  TechPath,...

Cognition360

September 15, 2023
 (1 year ago)
As MSPs tackle new challenges in their quest to grow and sustain their business, they need the right tools for the job. Richard Fleischman and...

Cognition360

September 15, 2023
 (1 year ago)
Accessing ConnectWise data for reporting can be a time consuming process for MSPs. Staff can spend days collecting the right data for analysis and decision...

Cognition360

July 19, 2023
 (1 year ago)
Using Backup Radar, MicroAge Swift Current can monitor backup status faster than it takes to finish their morning coffee. What happens when your backups don’t...

Backup Radar

Ratcliff Backup Monitoring
June 22, 2023
 (1 year ago)
Maximize billable time by minimizing time-eating tasks. Keeping up with client backups is a priority for London-based MSP Ratcliff IT. It’s important work, but it...

Backup Radar

February 21, 2023
 (2 years ago)
MSPs working through the pandemic and supply chain issues have faced dozens of new challenges to keep their businesses moving forward. For many, sourcing new...

Lifecycle Manager

JK Technology Solutions ScalePad Warranty Lifecycle Manager Assets Revenue MSP
January 27, 2023
 (2 years ago)
Growing an MSP can be a path with many barriers to progress. Expanding to include more staff or more clients can often strain existing revenue...

Lifecycle Manager

Gflex Backup Monitoring Management Radar Security Lifecycle
January 4, 2023
 (2 years ago)
Across the MSP industry, the potential of missed backups remains a constant risk. Almost everyone working with backups has experience with data loss due to...

Backup Radar

Ekaru Cyber Security MSPs
November 24, 2022
 (2 years ago)
With experience as an MSP for smaller businesses, Ekaru knows how important security is at a small scale. With affordability and official security policies on...

Lifecycle Manager

October 27, 2022
 (2 years ago)
David Mercer Consulting found a way to be more efficient with a small staff and meet the needs of their local clients. Learn how they implement Lifecycle Manager into their business to provide a better service for clients.

Lifecycle Manager

eacs Backup Radar
October 11, 2022
 (2 years ago)
Read about how eacs Ltd., a leading mid-market MSP, boosted productivity in four short months by implementing Backup Radar into their workflow.

Backup Radar

Alvarez-Lifecycle-Manager-2
September 27, 2022
 (2 years ago)
Alvarez Technology Group uses Lifecycle Manager to grow their revenue and deliver better service to their clients. Learn about their story and find out how Lifecycle Manager can help your MSP generate and stabilize revenue.

Lifecycle Manager

Safety-Net-and-LM
September 27, 2022
 (2 years ago)
With customers in health care, legal services, and banking, Safety Net has plenty of compliance regulations to keep track of. See how they stay ahead of requirements with Lifecycle Manager.

Lifecycle Manager

Curatrix-and-Lifecycle-manager
September 26, 2022
 (2 years ago)
Curatrix Technologies used Lifecycle Manager to take their MSP business from reacting to client problems to being proactive about preventing issues.

Lifecycle Manager

Alvarez-and-Lifecyle-Manager
September 26, 2022
 (2 years ago)
Alvarez Technology Group puts their clients' safety and security first. See how they use Lifecycle Manager's asset lifecycle report to help with cyber insurance.

Lifecycle Manager

Alt-tech-and-LM
September 26, 2022
 (2 years ago)
Alt-Tech Inc. has been consistently growing for more than a decade; showing how an MSP can scale up to provide better service to more clients.

Lifecycle Manager

Air-IT-and-BR
September 26, 2022
 (2 years ago)
Air IT, a top MSP in the UK, found Backup Radar invaluable as they grew rapidly by acquiring other MSP companies.

Backup Radar

Transformitive-and-Lifecycle-Manager
September 26, 2022
 (2 years ago)
Lifecycle Manager is an important piece of the TransformITive process, helping them develop and grow their QBR meetings into strategic conversations with their clients.

Lifecycle Manager

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