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MSP automation
MSP automation is quickly becoming the backbone of scalable, efficient managed service delivery. From streamlining onboarding and ticketing to enhancing client reporting and sales follow-ups, automation helps MSPs reduce manual tasks, improve response times, and create more consistent client experiences....
by 
ScalePad
 | IN 
Smiling cartoon character with a collared white polo shirt and a pith helmet waving a celebration cracker while sitting in front of a yellow laptop, representing how sales is actually fun for MSPs.
Remember briefcases?  (💼) If there were ever an international symbol for a salesperson, it would be a briefcase.  Today, on Google, a popular search query:  The art of the sale has changed dramatically since the advent of the Internet, with smartphones...
by 
Scott Bauer
 | IN 
Keep the least tech-savvy clients engaged with your MSPs service
Tracking technical details for clients is part of what MSPs do best, as clients often can’t keep up with the full scope of service, like tracking asset lifecycles or backups. While it’s ideal when a client doesn’t need to worry...
by 
Evan Pappas
 | IN 
How ScalePad helps in the digital maturity
MSPs looking to offer digital maturity advising and planning to their clients need the right tools for the job. To confidently advise on digital maturity planning, MSPs rely on accurate and complete data on all of their clients’ assets and...
by 
Evan Pappas
 | IN 
Scorecards and Roadmaps added to Lifecycle Manager
Lifecycle Manager puts a focus on the client experience by adding Scorecards and Roadmaps. Learn more about this update to our leading product.
by 
ScalePad
 | IN 
3-Major-Disasters-You-Need-To-Protect-Your-Data-Backup-From
Disaster can strike at any time. However, the best MSPs are prepared with backup and disaster recovery plans. How do your plans address these three major disasters?
by 
Evan Pappas
 | IN 
Top-5-Backup-And-Disaster-Recovery-Process-Best-Practices
With cybersecurity threats on the rise, and the ever-present risk of natural disasters, it's important for MSPs to be prepared to help clients get operational quick with data backups.
by 
Evan Pappas
 | IN 
How-MSPs-Protect-Data-From-Ransomware-And-Cyber-Attacks
Protecting backup data is often the last line of defense against malicious attacks. Standard backups may not be enough, so MSPs implement more secure strategies.
by 
Evan Pappas
 | IN 
blog-graphics-Become-a-Digital-Maturity-Advisor
MSPs are becoming digital maturity advisors to extend the services they offer to their clients, while also becoming part of the overall business strategy.
by 
Evan Pappas
 | IN 
5-Best-Practices-for-MSPs-to-plan-their-QBR-Meeting
Are common mistakes holding your MSP back from having successful business reviews? Improve your quarterly business reviews with these 5 best practices for MSPs.
Why-MSPs-Need-To-Join-The-Canadian-Digital-Adoption-Program
The Canadian Digital Adoption Program is a new investment program to help businesses make a digital transformation with support from certified MSPs.
by 
Evan Pappas
 | IN 
5-ways-to-nail-the-QBR-presentation
Want to take your client meetings to the next level? Here are five steps you can take to elevate your next QBR presentation.
by 
Evan Pappas
 | IN 
Why-Digital-Maturity-is-making-MSPs-more-competitive
MSPs are becoming more competitive through digital maturity advising. Read more to put yourself in a stronger position while offering more value.
by 
Evan Pappas
 | IN 
The-Strategic-QBR-Process-How-to-Achieve-Shared-Accountability
Make your next quarterly business review a success. Develop an action plan that makes strategy and accountability the focus of your meeting.
The-Action-Plan-for-MSP-Quarterly-Business-Reviews
Learn what quarterly business reviews are, why they're important, and a some best practices from fellow MSPs.
Two overlapping checklists linked by yellow arrows representing how an MSP should update their recurring service contracts.
Using Merge Fields to customize your quotes, proposals and emails can add up to saving a ton of time while creating a highly personalized experience for your customer. Quoter offers a wide range of Merge Fields your business can use to eliminate some of...
by 
Scott Bauer
 | IN 
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