Lifecycle managerProduct backup radarLifecycle insights for navigation links visualizationCognition360Control Map

Four Wins, Three Straight Years: ScalePad’s Software Ecosystem Continues to Power MSPs Strategic Growth in 2025

Published June 25, 2025
Riley Adams
Riley Adams
MSP Today logo and all scalepad product logos

VANCOUVER, BC, Canada (June 25, 2025)ScalePad, has earned top honors in the MSP Today Product of the Year Awards for the third consecutive year with four of its integrated solutions – Quoter, ControlMap, Backup Radar, and Lifecycle Manager – named as 2025 winners.

In a landscape where Managed Service Providers (MSPs) face rising pressures around compliance, automation, and value delivery, ScalePad’s platform is enabling over 12,000 MSPs to shift from reactive support to proactive, profitable growth. These awards underscore how tightly ScalePad’s tools are embedded in the day-to-day performance and strategic success of modern MSPs.

“We build solutions that eliminate friction, standardize operations, and surface insights that help MSPs win—both with their clients and their bottom line,” said Chris Day, CEO of ScalePad. “These awards aren’t just about our products. They reflect the measurable real-world impact our partners experience every day.”

The four ScalePad products awarded Product of the Year by MSP Today include:

  • Quoter: Speeds up sales cycles with streamlined quoting, deal tracking, and margin optimization—all from a single interface.
  • ControlMap: Automates cybersecurity compliance with auditor-ready frameworks tailored for MSPs that scale across multiple clients.
  • Backup Radar: Automates backup monitoring across all clients, slashes ticket noise, and exposes silent failures so MSPs can act faster, and never miss a backup.
  • Lifecycle Manager: The Customer Success Platform for MSPs, centralizing assets, goals, and IT plans so every client conversation is strategic, not reactive.

“MSPs want results,” said Mike Walsh, Chief Product Officer at ScalePad. “That’s why we focus on building solutions that turn every client meeting into a growth opportunity. These awards reflect the real impact our partners are delivering to their clients every day.”

Real MSP Results

From automating sales to simplifying compliance and protecting data, ScalePad’s solutions are driving measurable outcomes.

  • Quoter: “Quoter consolidated our entire sales process into one step. It’s a proposal, a contract, and a payment solution all in one, so we’re now sending one email instead of three or four,” said Alex Wilkins, CEO of Wilkins IT Solutions Inc. 
  • ControlMap: “ControlMap helps MSPs and their clients achieve their cybersecurity compliance goals with automation, simplifying the complexities of achieving and maintaining compliance standards over time,” shared on ScalePad’s community forum.
  • Backup Radar: “My colleague doesn’t need to spend four hours per day to check the backups. He’s now maybe spending 13 minutes or one hour. So that saves three hours and in that case, time is money because he can spend three hours helping a customer or doing a project for a customer.” Patrick Verkerk, assessment administrator at Gflex.
  • Lifecycle Manager: “Lifecycle Manager gives us high-level reporting and peace of mind — it’s the foundation for how we plan, budget, and deliver results that matter to our clients,” said Brian Weiss, CEO of ITECH Solutions. 

Beyond Awards: Building the Future of MSP Software

This year’s honors adds to a growing list of  accolades, including MSP Today’s Product of the Year (2023, 2024), multiple Best Customer Service awards from The Stevie’s, G2’s Fastest Growing Product, and recognition as one of Canada’s Best Workplaces.

With new enhancements, integrations, and innovations on the horizon—including the highly anticipated Lifecycle Manager X—ScalePad continues to further evolve the way MSPs manage client infrastructure and present their value in every conversation.

About ScalePad:

ScalePad provides MSPs of every size with the knowledge, technology, and community they need to deliver increased client value while navigating the continuously changing terrain of the IT landscape. With a suite of integrated products that automate and standardize MSP’s operations, analyze and uncover new opportunities, and expand value to clients, ScalePad is equipping the MSP adventure. 

More than just software, ScalePad delivers support MSPs love—and in 2025, won three Stevie® Awards for Customer Service, including the People’s Choice Award for Favorite Customer Service.ScalePad has also received honors like MSP Today’s Product of the Year, G2’s 2024 Fastest Growing Product, and 2024 Best IT Management Product, and has been named a Great Place to Work™ from 2023 through 2025. ScalePad is a privately held company serving over 12,000 MSPs across the globe.  Learn more at scalepad.com.

Media Contact:

Riley Adams
[email protected]
(628) 207-2529

crossmenuchevron-down