ScalePad

Resources

Product Updates

Release notes, product improvements, integrations, and platform work from across ScalePad.

130 updates
ScalePad Product Updates
EnhancementProductSep 1, 2026

ScalePad Product Roundup: September Edition

See what’s new across ScalePad: smarter strategic planning in Lifecycle Manager, richer compliance context in ControlMap, more flexible discounting in Quoter, and new ways to bring backup data into Backup Radar.

ScalePad PlatformLifecycle ManagerProduct Updates
What's New in Lifecycle Manager: View SaaS Compliance Risk and Individual App Usage
EnhancementProductAug 20, 2026

What's New in Lifecycle Manager: View SaaS Compliance Risk and Individual App Usage

Two new SaaS Management enhancements: Spot the client apps that miss SOC2, HIPAA, and GDPR and see exactly the top 5 apps users depend on.

Lifecycle ManagerLifecycle InsightsCompliance
ScalePad Monthly Roundup
FeatureProductAug 5, 2026

ScalePad Product Roundup: August Edition

See what ScalePad released in July, including new Lifecycle Manager integrations, ControlMap frameworks, Quoter enhancements, and Backup Radar reports.

ScalePad PlatformLifecycle ManagerProduct Updates
Lifecycle Manager Redesign: A Faster, Smarter, More Flexible User Experience
FeatureProductJul 20, 2026

Lifecycle Manager Redesign: A Faster, Smarter, More Flexible User Experience

Discover the new look and feel of Lifecycle Manager with AI automation, at-a-glance data, and flexible workflows that help MSPs work faster and smarter.

Lifecycle Manager
ControlMap action item connected to a proposed Lifecycle Manager initiative.
FeatureProductJul 17, 2026

New in ControlMap: Turn Action Items into Lifecycle Manager Initiatives

Create or link Lifecycle Manager initiatives directly from ControlMap, helping compliance work become planned client projects without the copy-and-paste detour.

ControlMapLifecycle Manager
ScalePad Product Update
FeatureProductJul 7, 2026

ScalePad Product Roundup: July Edition

Discover the latest ScalePad product updates for June, including AI-powered workflows, the new Client Experience beta, ControlMap automations, Quoter APIs, Backup Radar integrations, and more.

ScalePad PlatformLifecycle Manager
Lifecycle Manager: Better Planning, Better Conversations, Better Outcomes
EnhancementProductJun 25, 2026

What's New in Lifecycle Manager: Better Planning, Better Conversations, Better Outcomes

Lifecycle Manager adds monthly budgeting, roadmap exports, initiative attachments, and M365 activity insights—helping MSPs plan smarter and deliver more strategic client outcomes.

Lifecycle ManagerLifecycle InsightsInitiatives
ScalePad Copilot
FeatureProductJun 15, 2026

Meet ScalePad Copilot: Your New AI Teammate for Strategic Growth

Now available in Lifecycle Manager, Copilot transforms the platform from a system of record into a system of action.

Lifecycle ManagerControlMap
ScalePad Family
FeatureProductJun 13, 2026

ScalePad Product Roundup: June 2026

Six months of ScalePad releases in one place: AI Copilots, SaaS Management, Alignment, automated Deliverables, 345 integrations, the MCP server, and the ControlMap API.

ScalePad PlatformLifecycle ManagerProduct Roundup
Lifecycle Manager SaaS Management — Turn SaaS Insight Into Strategic Impact
FeatureProductMay 21, 2026

New in Lifecycle Manager Pro: SaaS Management Is Now Available

SaaS Management is now included in Lifecycle Manager Pro at no extra cost. Get full visibility into every client's SaaS and AI usage to reduce waste, manage risk, and lead strategic conversations.

Lifecycle ManagerSaaS Management
Lifecycle Manager brand hero banner on a green gradient background, with the logo and the slogan; includes a cropped screenshot of the
FeatureProductMay 15, 2026

New in Lifecycle Manager Pro: Assessments Are Now Available Across Every Client

For MSPs, assessments are one of the fastest ways to uncover risk, identify project opportunities, prove progress over time and drive strategic client conversations.

Lifecycle ManagerCustomer Success
Green hero banner featuring the Lifecycle Manager logo with partner logos HALO PSA, Autotask, and SmileBack; center shows a CSAT dashboard
FeatureProductApr 24, 2026

New Lifecycle Manager CSAT Integrations: SmileBack, Autotask, & Halo

MSPs already have plenty of signals that suggest how a client feels—aging hardware, recurring issues, slower-than-average ticket resolution, and more. But those signals don’t tell the full story.

Lifecycle ManagerCustomer Success