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Product Updates

Release notes, product improvements, integrations, and platform work from across ScalePad.

109 updates
Lifecycle Manager: Better Planning, Better Conversations, Better Outcomes
EnhancementProductJun 25, 2026

What's New in Lifecycle Manager: Better Planning, Better Conversations, Better Outcomes

Lifecycle Manager adds monthly budgeting, roadmap exports, initiative attachments, and M365 activity insights—helping MSPs plan smarter and deliver more strategic client outcomes.

Lifecycle ManagerLifecycle Insightsmonthly budgeting
ScalePad Copilot
FeatureProductJun 15, 2026

Meet ScalePad Copilot: Your New AI Teammate for Strategic Growth

Now available in Lifecycle Manager, Copilot transforms the platform from a system of record into a system of action.

Lifecycle ManagerControlMap
ScalePad Family
FeatureProductJun 13, 2026

ScalePad Product Roundup: June 2026

Six months of ScalePad releases in one place: AI Copilots, SaaS Management, Alignment, automated Deliverables, 345 integrations, the MCP server, and the ControlMap API.

ScalePad PlatformLifecycle ManagerProduct Roundup
Lifecycle Manager SaaS Management — Turn SaaS Insight Into Strategic Impact
FeatureProductMay 21, 2026

New in Lifecycle Manager Pro: SaaS Management Is Now Available

SaaS Management is now included in Lifecycle Manager Pro at no extra cost. Get full visibility into every client's SaaS and AI usage to reduce waste, manage risk, and lead strategic conversations.

Lifecycle ManagerSaaS Management
Lifecycle Manager brand hero banner on a green gradient background, with the logo and the slogan; includes a cropped screenshot of the
FeatureProductMay 15, 2026

New in Lifecycle Manager Pro: Assessments Are Now Available Across Every Client

For MSPs, assessments are one of the fastest ways to uncover risk, identify project opportunities, prove progress over time and drive strategic client conversations.

Lifecycle ManagerCustomer Success
Green hero banner featuring the Lifecycle Manager logo with partner logos HALO PSA, Autotask, and SmileBack; center shows a CSAT dashboard
FeatureProductApr 24, 2026

New Lifecycle Manager CSAT Integrations: SmileBack, Autotask, & Halo

MSPs already have plenty of signals that suggest how a client feels—aging hardware, recurring issues, slower-than-average ticket resolution, and more. But those signals don’t tell the full story.

Lifecycle ManagerCustomer Success
Deliverables Launch Blog Header
FeatureProductJan 29, 2026

Own the QBR with the new Deliverables in Lifecycle Manager X

QBRs and strategic reviews should be the moment you elevate the conversation. They are your opportunity to align on goals, show progress, and agree on what comes next.

Lifecycle ManagerCustomer Success
LCI to LMX Assessment Template Migration
FeatureProductOct 17, 2025

LCI to LMX Assessment Template Migration

Bring your existing assessment templates from Lifecycle Insights (LCI) into Lifecycle Manager X (LMX) in a few clicks.

Lifecycle ManagerAsset Lifecycle
New in Lifecycle Manager X PDFs in Deliverables, Assessment Imports and Initiative to Meeting Links
FeatureProductOct 7, 2025

New in Lifecycle Manager X PDFs in Deliverables, Assessment Imports and Initiative to Meeting Links

We’re excited to share three updates that make it easier than ever to prepare, deliver, and personalize client conversations in Lifecycle Manager X.

Lifecycle ManagerAsset Lifecycle
Lifecycle Manager X Launch Banner
FeatureProductAug 26, 2025

The First Customer Success Platform for MSPs Is Here

The MSP industry has come a long way from the early days of break-fix. What started as a reactive, service-driven model has evolved into a more proactive and strategic discipline.

Lifecycle ManagerCustomer Success
Windows 11 Readiness Just Got Easier in Lifecycle Manager
FeatureProductMar 31, 2025

Windows 11 Readiness Just Got Easier in Lifecycle Manager

Windows 11 is coming fast, so is your plan to handle it. We're excited to launch Windows 11 Insight in Lifecycle Manager, a new feature that gives you a clear view of which devices are eligible for upgrade and which.

Lifecycle ManagerAsset Lifecycle
ScalePad launches the ScalePad Hub
FeatureProductNov 20, 2024

ScalePad launches the ScalePad Hub

From within any ScalePad account, users can seamlessly navigate to their other subscriptions. Partners only need to click the Bento Box menu in the top nav to quickly open any of their other subscribed apps.

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