In July, ScalePad released new capabilities to help MSPs work more efficiently, connect their data, and deliver greater value to clients.
Updates included a reimagined Lifecycle Manager experience, expanded integrations, flexible ControlMap frameworks, a modernized quoting journey, and enhanced Backup Radar reporting.
Here’s a closer look at everything released across the ScalePad product suite.
Lifecycle Manager
New Reimagined In-Platform Product Experience
Discover the new look and feel of Lifecycle Manager with AI automation, at-a-glance data, and flexible workflows that help MSPs work faster and smarter. Log in now.
New Headless Capabilities
Build custom workflows, integrations, and experiences within Lifecycle Manager entirely via APIs.
Lifecycle Manager Integrations
Client and Device Data
Keep client and device records current with four new Lifecycle Manager integrations: Addigy, Heimdal, Sophos, and SentinelOne. Each integration automatically brings relevant data into Lifecycle Manager, reducing manual entry and giving your team more complete, up-to-date information for client planning, QBRs, and strategic conversations.
Third-Party Integration
Lifecycle Manager is now available within SeedPod Cyber. Partners can securely share relevant client environment and technology data to support faster, more accurate cyber insurance quoting—while identifying potential security improvements to discuss with clients.
ControlMap
Custom Frameworks
Custom Frameworks is now available, allowing selected partners to build their own compliance frameworks, publish them to client tenants, and manage future updates. This helps MSPs support client-specific, regional, or industry-specific requirements that are not already available in ControlMap.
New Integration with Lifecycle Manager
Create a new Lifecycle Manager initiative or link an existing one directly from a ControlMap action item. This helps move compliance work into client roadmaps and budgets without duplicating effort, making it easier to prioritize and discuss during QBRs.
Quoter
We've modernized the entire quoting journey so MSPs can win deals faster and give their customers a smoother buying experience:
Modern checkout & acceptance
A modern, branded experience that builds trust and gives customers a clearer path to review, accept, and pay based on quote details. Learn More.
Faster quote creation
MSPs can now generate quotes via public APIs without opening Quoter to build each one manually. Contacts API are also now available in the ScalePad public API to find and retrieve contacts easily.
Access to full quote details
The new Get Quote API endpoint gives a clear picture of what's been selected and what may still change, so fewer details slip through the cracks. Find out how.
Backup Radar
Daily Activity permissions
New custom permissions let partners control which users can access the Daily Activity page, matching the existing approach for Audit permissions. This gives MSPs more control over who can view backup activity across their team.
Active backups by company report
A new report shows which client companies have active backups and how many are being monitored. This gives partners a clearer view of backup coverage and supports more accurate client-based usage and billing reviews.
Have Feature Requests? Share Them With The ScalePad Team
Share feedback and submit your product ideas—and help shape future improvements to our platform.