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Posts by ScalePad

Quote to cash
In today’s competitive business landscape, companies are constantly pressured to close deals faster, improve customer experience, and maximize revenue. One process that sits at the center of all three goals is Quote-to-Cash (Q2C). If you’re new to the concept, this...
by 
ScalePad
 | IN 
Hippa Compliance
Healthcare organizations are under more pressure than ever to protect sensitive patient information. With increasing cyberattacks and strict federal regulations, maintaining compliance with the Health Insurance Portability and Accountability Act (HIPAA) is no longer optional; it’s essential. For Managed Service...
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ScalePad
 | IN 
SOC3 Report
SOC (System and Organization Controls) reports were created by the American Institute of Certified Public Accountants (AICPA) to help organizations prove that they take data protection seriously. While all SOC reports serve the goal of building trust, each type, SOC...
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ScalePad
 | IN 
Soc 2 report
When it comes to winning new business and maintaining trust with your clients, there’s one question Managed Service Providers (MSPs) hear more and more: “Are you SOC 2 compliant?” If your answer is anything less than a confident “Yes, and...
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ScalePad
 | IN 
SOC 2 Compliance Software
In today’s business environment, trust is the ultimate currency. Clients share sensitive data with Managed Service Providers (MSPs) expecting confidentiality, security, and reliability at every step. But with cyberattacks making daily headlines and regulations tightening across industries, verbal assurances are...
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ScalePad
 | IN 
SOC 2
In a world where data breaches and cyberattacks dominate headlines, customers increasingly ask MSPs one important question: Can we trust you with our data?  For service organizations, especially those in the cloud, SaaS, or IT industries, proving that trust often...
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ScalePad
 | IN 
quotation tool
Manual quoting slows MSP growth and risks errors. A quoting tool like Quoter boosts speed, accuracy, and professionalism with automation, templates, integrations, and real-time pricing.
by 
ScalePad
 | IN 
backup and data recovery
Loss of data can be devastating, not only for the affected organization but also for the MSP responsible for protecting it. These numbers reflect a growing need for MSPs to approach backup and disaster recovery (BDR) as more than a...
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ScalePad
 | IN 
3-2-1 backup rule
Data loss can occur due to a range of incidents, from cyberattacks and hardware failures to accidental deletions and natural disasters. For managed service providers (MSPs), ensuring business continuity for clients means having a resilient and tested backup strategy. One...
by 
ScalePad
 | IN 
quotation software for MSP
For many MSPs, quoting is one of the least optimized parts of the sales process. It’s often handled with a mix of spreadsheets, PDFs, and emails — and it’s easy to overlook the cost of sticking with the status quo....
by 
ScalePad
 | IN 
Why-Should-My-MSP-Care-About-Asset-Lifecycle-Management
Find out what asset lifecycle management is, why MSPs should care, and the benefits it can bring to your clients and employees.
Too many MSPs are treated like the “IT team” who just fix stuff. Learn how one powerful talk can help clients see you as the strategic partner they actually need. Step 1: Set the stage, acknowledge the past, introduce the...
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ScalePad
 | IN 
Burgers might not immediately come to mind in a blog post about quoting software for MSPs, but stay with me. There's no better visual than a big, juicy burger when considering where Quoter "fits" in an MSP's sales workflow. The...
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ScalePad
 | IN 
Power of Automation Backup Radar
Manual backup monitoring is becoming time-consuming. Data is the lifeblood of businesses, and ensuring its protection is paramount. MSPs play a crucial role in guarding their clients' data through backup monitoring. But with so much time spent on manual tasks,...
by 
ScalePad
 | IN 
Backup management leads to scaleability
Businesses rely on data for their operations. So, ensuring the protection and availability of critical data is essential—not just for compliance, but for survival. Managed Service Providers (MSPs) play a vital role in this domain. They offer backup management solutions...
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ScalePad
 | IN 
The-pandemic-pivot
Now that the lockdowns and restrictions of the COVID-19 pandemic have subsided, it’s time to look around as the dust settles. The IT managed services industry was crucial in ensuring that many other industries were able to remain productive and...
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ScalePad
 | IN 
MSP automation
MSP automation is quickly becoming the backbone of scalable, efficient managed service delivery. From streamlining onboarding and ticketing to enhancing client reporting and sales follow-ups, automation helps MSPs reduce manual tasks, improve response times, and create more consistent client experiences....
by 
ScalePad
 | IN 
5-Best-Practices-for-MSPs-to-plan-their-QBR-Meeting
Are common mistakes holding your MSP back from having successful business reviews? Improve your quarterly business reviews with these 5 best practices for MSPs.
The-Strategic-QBR-Process-How-to-Achieve-Shared-Accountability
Make your next quarterly business review a success. Develop an action plan that makes strategy and accountability the focus of your meeting.
The-Action-Plan-for-MSP-Quarterly-Business-Reviews
Learn what quarterly business reviews are, why they're important, and a some best practices from fellow MSPs.
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