ScalePad presents its second-annual MSP Trends Report exploring the top trends of 2025 based on a survey of 1300+ MSPs. Find out how high-performers are navigating customer success this year.
A key responsibility for MSPs is to plan for IT improvements and share those plans with their clients. These conversations can look very different depending on the client’s and MSPs maturity level. For emerging MSPs and less mature clients, IT...
Introducing Lifecycle Manager Essentials At ScalePad, we’re always listening to what you, our MSP partners, have to say. Over the past year, one topic kept coming up: pricing for Lifecycle Manager. It’s a conversation we’ve followed closely (yes, even on...
For many MSPs across the industry, disposing of assets at the end of their lifespan can take too much time and money. Often, disposal is not incorporated into the assert lifecycle plans and left to be done manually by the...
MSPs have to deal with disposing of hardware, but may not realize just how important the process of disposal really is. At the same time, cybersecurity has become a priority for MSPs of all sizes. MSPs maintain backups, hardware, and...
When a client’s assets reach the end of their lifecycle, MSPs need a strategy to properly dispose of that hardware. With several options open to MSPs to manage the disposal of assets, it’s important to develop a consistent strategy to...
When David Mercer picked up a call from one of his clients, he was told their printers didn’t work. Not an uncommon problem, and something easily fixed, he thought. However, he never expected the reason why. The client had moved...
Spending hours each week tracking assets in spreadsheets is a bad use of time. As tools develop over time, more MSPs are realizing that the days of employees slowly checking their equipment tracking spreadsheet to track a client’s laptop are...
As MSPs grow in size and clients, being able to keep providing high-quality service becomes more challenging. That’s why so many are looking for asset management best practices that are proven to work. Overseeing a client’s asset environment from initial...
