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ScalePad’s Automation Solution Handbook
Discover why MSPs consider Lifecycle Manager and Backup Radar as the most valuable apps in their stack. 
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SaaS Management for MSPs

Get Complete Visibility Into Client SaaS and AI Usage

Still relying on lists or your RMM to monitor software usage? Get the full picture of client SaaS use—including AI apps they don’t even know about—with SaaS Management.

Reduce waste, manage risk, improve adoption, and bring more strategic value to every client conversation.
Dashboard UI showing Usage Trends with a line chart and panels for AI Apps Used and Un-Approved Apps Used

Why SaaS Management is Better in Lifecycle Manager

Take Control of Shadow IT
Spot AI Adoption Trends Early
Cut Costs on Unused Apps

Take Control of Shadow IT

Secure client environments by spotting SaaS applications that aren’t pre-approved under your policies.
Dashboard showing three summary cards: Un-Approved Apps Used, New Apps This Month, and Unused Apps This Month with app lists and counts? icons.

Spot AI Adoption Trends Early

See what AI apps are gaining traction, how often they’re used, and where more support may be needed.
Dashboard card showing AI app usage: counts, categories, and status indicators for multiple apps

Cut Costs on Unused Apps

Get deeper insights into SaaS usage and help clients reduce spend on underused software or licenses.
Dashboard table of collaboration apps showing metrics like Unique Users, User Change, Avg Time in App, Time Change, and Interactions, with search and Filters at top.
Before Lifecycle Manager
After Lifecycle Manager
Manage software lists in spreadsheets, with license accuracy dependent on client self-reporting
Automatically track and oversee all client apps, whether they’re desktop, cloud, or browser-based
Visibility includes mostly physical hardware—not SaaS or AI tools
Get full visibility into SaaS and AI apps, including ones not approved under policy
No insight into how applications are being adopted or used
Dig into individual and departmental adoption stats—without compromising employee privacy
Recommendations based on guesswork and client insights
Confidently guide client decisions for spending and renewals

Explore Related Features

Client Dashboard
Get a centralized view of all app usage across each client—including AI tools—directly in Lifecycle Manager.

SaaS Visibility
See the most-used apps, uncover emerging tools, and identify underused licenses more easily.

User Insights
Get department- and user-level visibility into SaaS and AI app usage across client environments.

App Drilldowns
Explore detailed application usage trends, like activity, users, and engagement over time.

Turn SaaS Data Into Smarter Decisions

Reduce risk. Uncover waste. Make better recommendations.
The data you need to do it is inside Lifecycle Manager X.

Book a personalized demo with a product specialist to see how it works.

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