Pricing

If you've ever wished there was a way to help a client understand the value of your MSP's work, Lifecycle Manager is right for you. 

If you've ever tried to devise a suitable metaphor to explain a complex challenge in more straightforward terms for a client, Lifecycle Manager is the last piece to the puzzle, satisfying and streamlined. 

If you've ever scrambled to put together a plan for a client that is strategic, thoughtful, and reflective of the quality of your work, Lifecycle Manager is for you.

If your MSP works hard to deliver value, Lifecycle Manager is for you. We're here to make the client engagement part easy.

10 minutes! Seriously. Our integration process is straightforward. Copy and paste the API keys from the tools in your daily tech stack into Lifecycle Manager, and you're ready to rock. 

Pro account users also have access to online-based onboarding with a Partner Success Manager to jumpstart adoption and experience the immediate value of Lifecycle Manager.

Lifecycle Manager replaces the manual and time-consuming processes related to delivering elevated client experiences, including:

• Meeting preparation 
• Technology data aggregation 
• Technology data analysis 
• Strategic planning 
• Project roadmapping
• Project budgeting 
• Delivering project updates 
• Managing warranty coverage 
• Managing IT asset disposal 
• Managing workstation assurance

When you sign up for Lifecycle Manager, you will be billed monthly for a 12-month term subscription. Plans are based on tiers for the total assets under your management. Ask sales or your ScalePad account manager about discounts for 3-year term subscriptions.

Lifecycle Manager syncs your managed assets from your RMM, PSA, documentation, and other tools. Assets are deduped so you are billed on the total unique assets synced. The following are counted as assets in Lifecycle Manager for billing purposes:

• Servers
• Workstations
• Networking devices
• Imaging devices
• Mobile devices
• Virtual Machines

Lifecycle Manager supports major PSAs, RMMs, and documentation.

We currently support PSAs from: Connectwise, Datto, Kaseya, Pulseway, SuperOps, and more.

We currently support RMMs: Connectwise, Datto, Kaseya, N-able, Syncro, and more. 

We currently support documentation: IT Glue and Hudu. 

To see a full list of integrations, including other tools supported, visit the Integrations page.

The Pro version of Lifecycle Manager is for MSPs ready to transform the client experience for all their clients with features to automate the hard parts. Pro lets you deliver strategic, personalized client engagement for every client with: 

• Automated technology assessments
  Lifecycle Manager lets you integrate the tools from your everyday tech stack to get a clear picture of every client's technology so you can take informed action. 
  
  
• Automated easy-to-understand reporting
  Make sales proposals and complex technical conversations easier for all your clients and help them visualize the impact of strategic planning with easy-to-understand reporting formats, including Scorecards and DMI scores. 
  
  
• Visual planning tools
  With your Pro Plan, you can plan up to five years in advance for every client's technology needs and share the plans in visual Roadmaps that help clients budget for the future. 
  
  
• PSA integration for task creation
  Streamline to-do tasks for every client with Action Items, which our Pro Partners using ConnectWise Manage can turn into PSA tickets without clicking between platforms. 
  
  
• In-app hardware client disposal services
  Cover all your clients' hardware needs — from unboxing to retiring technical equipment — to provide an industry-leading experience. Warranties, IT Asset Disposal (ITAD), and Workstation Assurance are instantly available in-app to support the entire asset lifecycle. 
  
  
• Client-centric workflow
  With a platform designed to give you easy access to features for improving client engagement, you'll have everything you need to turn every client into your ideal client (and bolster your MSP's reputation in the process!)