Lifecycle Manager + LogicMonitor

Monitoring tells you what’s online; Lifecycle Manager turns that into clean, client-ready asset intelligence.

By syncing devices discovered in LogicMonitor, Lifecycle Manager centralizes network assets, normalizes identifiers, enriches them with purchase and warranty dates, and (where supported) pushes cleaner records back to your PSA/RMM for a single source of truth.

Lifecycle Manager natively supports automated hardware data collection and warranty lookups across major OEMs, which means better Client planning and faster QBRs.

Devices & data in scope

If LogicMonitor monitors it, you can track it in Lifecycle Manager: firewalls/routers, switches, wireless access points, and other network infrastructure.

We import key fields (including ID, Name, Serial Number, Manufacturer Name, Model Info, Memory Total, Operating System, MAC Addresses, and CPU) to ensure accurate and actionable records. (Field availability may vary by device type and LogicMonitor data.)

You’ll connect using a LogicMonitor API  and your Lifecycle Manager integration settings.

What you’ll need

• Admin access in LogicMonitor to create an API-only user (LMv1 token)
• A ScalePad user account with Manage Sync Settings permission in Lifecycle Manager
  
  

Step 1: Create API credentials in LogicMonitor

1. In LogicMonitor (admin), go to Settings → User Access → Users and Roles → Users.
2. Add API Only User, set Status = Active.
3. Add an API Token using LMv1.
4. Copy the Access ID and Access Key, then assign the Readonly role and finish.

Step 2: Connect in Lifecycle Manager

1. In ScalePad, open Integrations → Add Integration → search LogicMonitor.
2. Enter Account Name, Access ID, and Access Key.
3. Click Connect Now. The sync begins immediately. 

Need detailed setup steps? See the help article: Integrating with Logic Monitor. help.lifecyclemanager.com

Ready to see it in action? Book a demo from the Lifecycle Manager site.